19216811.liveLTE CPE Online Help
9 FAQs
2012-09-22
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
46
9
FAQs
The POWER indicator does not turn on.
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Make sure the power cable is connected and the CPE is powered on.
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Make sure the power adapter is compatible with the CPE.
Fails to log in to the web UI.
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Make sure the CPE has started.
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Check that the network cable is connected to the CPE and computer.
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Check that the IP address of the computer is correctly set.
If the problem persists, contact an authorized local service provider.
The CPE fails to search for wireless networks.
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Check that the power adapter is connected.
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Check that the CPE is placed in an open area that is far from obstructions, such as concrete or wooden walls.
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Check that the CPE is placed far from electrical household appliances that generate strong electromagnetic
fields, such as microwave ovens, refrigerators, and satellite dishes.
If the problem persists, contact an authorized local service provider.
The power adapter of the CPE has overheated.
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±
The CPE overheats after being used for a long period of time. Therefore, power off the CPE when you are not
using it.
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Check that the CPE is appropriately ventilated and shielded from direct sunlight.
The parameters are restored to their default values.
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If the CPE unexpectedly powers off while being configured, the parameters may be restored to their default
values.
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After configuring the parameters, download the configuration file to quickly restore the CPE to the desired
settings.