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06
Troubleshooting
The power indicator is not on.
Check the power supply, ensuring
that the power supply is properly
connected.
Check whether the power adapter
meets the specification.
The WiMAX indicator is not on.
Check the power supply, ensuring
that the power supply is properly
connected.
Check whether you have activated
the WiMAX online service.
Place the device in an open space
without any obstacle around it, such
as a cement wall or a wooden wall,
which affects reception of WiMAX
network signals.
Place the device far away from an
electrical device that produces a
strong magnetic field or a strong
electric field, such as a microwave
oven, a fridge, or a satellite dish
antenna.
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The WiMAX network cannot be
found.
Ensure that the antenna is properly
connected.
Check the power supply, ensuring
that the power supply is properly
connected.
Place the device in an open space
without any obstacle around it, such
as a cement wall or a wooden wall,
which affects reception of WiMAX
network signals.
Place the device far away from an
electrical device that produces a
strong magnetic field or a strong
electric field, such as a microwave
oven, a fridge, or a satellite dish
antenna.
If the problem persists, contact the
local service provider.
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