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Online Help
9 System
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
41
To synchronize the time with the network, perform the following steps:
1.
Choose
System
>
Date & Time
.
2.
Select
Sync from network
.
3.
From the
Primary NTP server
drop-down list, select a server as the primary server for time
synchronization.
4.
From the
Secondary NTP server
drop-down list, select a server as the IP address of the
secondary server for time synchronization.
5.
Set
Time zone
.
6.
Select
Daylight saving time
.The CPE automatically provides the default DST time based on
the time zone.
7.
Click
Submit
.
----End
9.4 Diagnosis
If the CPE is not functioning correctly, you can use the diagnosis tools on the
Diagnosis
page
to preliminarily identify the problem so that actions can be taken to solve it.
9.4.1 Ping
If the CPE fails to access the Internet, run the ping command to preliminarily identify the
problem. To do so:
1.
Choose
System
>
Diagnosis
.
2.
In the
Method
area, select
Ping
.
3.
Enter the domain name in the
Target IP or domain
field, for example,
www.google.com
.
4.
Set
Packet size
and
Timeout
.
5.
Set
Do not fragment
to
Enable
.
6.
Click
Ping
.
Wait until the ping command is executed. The execution results are displayed in the
Results
box.
----End
9.4.2 Traceroute
If the CPE fails to access the Internet, run the
Traceroute
command to preliminarily identify
the problem. To do so:
1.
Choose
System
>
Diagnosis
.
2.
In the
Method
area, select
Traceroute
.
3.
Enter the domain name in the
Target IP or domain
field.
Page 47 / 52
Online Help
9 System
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
42
For example, www.google.com.
4.
Set
Maximum hops
and
Timeout
.
5.
Click
Traceroute
.
Wait until the traceroute command is executed. The execution results are displayed in the
Results box.
----End
9.4.3 System Check
If the CPE malfunctions, you can use the System Check tool to preliminarily identify the
problem. To do so:
1.
Choose
System
>
Diagnosis
.
2.
In the
Method
area, select
System check
.
3.
Click
Check
.
Wait until the system check is performed. The possible causes of the CPE problem are
displayed on the page.
4.
Click
Export
to export the detailed information to the computer.
If necessary, send the detailed information to maintenance personnel.
----End
9.4.4 Checking the Wireless Status
This page displays information about the wireless network status, such as the
PLMN
,
service
status
.
To view the wireless status, perform the following steps:
1.
Choose
System
>
Diagnosis
.
2.
In the
Method
area, select
Wireless status check
.
The
Wireless Status
page is displayed.
----End
9.5 Logs
Logs record user operations and key running events. To view logs:
1.
Choose
System
>
Logs
.
2.
Select the corresponding log level from the
Log level
drop-down list.
The number of logs in this level is displayed to the right of the drop-down list, and all logs are
displayed in the output box.
3.
Select the operation mode.
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Online Help
9 System
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
43
Clear
: Clear all logs in the CPE.
Export
: Export all logs in the CPE to a file in the computer.
----End
9.6 System Notification
This page enables you to configure the notification methods of key device status changes.
1.
Choose
System
>
System Notification
.
2.
Set
Frequency
from the drop-down list
.
Set
Web popup receiving IP.
If
Web popup receiving IP
is left blank, notifications are
randomly sent to connected clients.
3.
Set
Send SMS notification to
, and
Forward SMS from
.
After
Send SMS notification to
setting takes effect, message test, forwarding, and
notification settings can be configured.
4.
Configure the notification settings for each
Events
.
5.
Click
Submit
.
----End
9.7 Setting TR-069
TR-069 is a standard for communication between CPEs and the auto-configuration server
(ACS). If your service provider uses the TR-069 automatic service provision function, the
ACS automatically provides the CPE parameters. If you set the ACS parameters on both the
CPE and ACS, the network parameters on the CPE are automatically set using the TR-069
function, and you do not need to set other parameters on the CPE.
To configure the CPE to implement the TR-069 function, perform the following steps:
1.
Choose
System
>
TR-069 Settings
.
2.
To enable the CPE to send inform packets to the ACS at predefined intervals, set
Periodic
inform
to
Enable
.
3.
If you set
Periodic inform
to
Enable
, set
Periodic inform interval
.
4.
In the
ACS URL
box, enter the ACS URL address.
5.
Enter
ACS user name
and
ACS password
for CPE authentication.
To use the CPE to access the ACS, you must provide a user name and password for
authentication. The user name and the password must be the same as those defined
on the ACS.
6.
Click
Submit
.
----End
Page 49 / 52
Online Help
9 System
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
44
9.8 Setting Antenna
To set the antenna type, perform the following steps:
1.
Choose
System
>
Antenna Settings
.
2.
Select the antenna type from the drop-down list.
3.
Click
Submit
.
----End
Page 50 / 52
Online Help
10 FAQs
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
45
10
FAQs
The POWER indicator does not turn on.
Make sure that the power cable is connected properly and the CPE is powered on.
Make sure that the power adapter is compatible with the CPE.
Fails to Log in to the web management page.
Make sure that the CPE is started.
Verify that the CPE is correctly connected to the computer through Wi-Fi or a network cable.
If the problem persists, contact authorized local service suppliers.
The CPE fails to search for the wireless network.
Check that the power adapter is connected properly.
Check that the CPE is placed in an open area that is far away from obstructions, such as concrete or wooden
walls.
Check that the CPE is placed far away from household electrical appliances that generate strong
electromagnetic field, such as microwave ovens, refrigerators, and satellite dishes.
If the problem persists, contact authorized local service suppliers.
The power adapter of the CPE is overheated.
The CPE will be overheated after being used for a long time. Therefore, power off the CPE when you are not
using it.
Check that the CPE is properly ventilated and shielded from direct sunlight.
The parameters are restored to default values.
If the CPE powers off unexpectedly while being configured, the parameters may be restored to the default
settings.
After configuring the parameters, download the configuration file to quickly restore the CPE to the desired
settings.

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