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16
UK
Troubleshooting
If you can’t connect to the Internet via your wireless network
a) Make sure your router is connected to a power socket.
b) Make sure Wireless Network is activated on your computer.
c) Make sure you have coverage for mobile broadband.
d) Make sure your computer is not located too far from the router.
e) Check that you have entered the right
network name (WLAN – Name)
and
security key (WLAN – Key).
These are found on the label on the back
of the router.
If you feel that you are not getting the best possible speed
a) Place your router as close to a window as possible, for better coverage.
b) Move your computer closer to the router for improved speed.
c) If many people are connected simultaneously the speed may be lower
when you surf. It may therefore be a good idea to wait until fewer people
are connected before downloading large files.
If your connection jumps between the 2G, 3G and 4G networks
In the setup management for the router (see preceding page) you can lock your
router to a particular network (can only be done when you are not connected):
Select
General Settings
in the menu to the left and then I
nternet settings
.
Under
Data Connection,
next to
Network Mode
you can then choose between
AUTO, Only 4G, Only 3G
or
Only 2G.
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17
Huawei B593 – wireless 4G router
Specifications
Connection:
2G / 3G / 4G /WLAN
Receive data:
4G
– up to 100 Mbps
3G
– up to 42 Mbps
2G
– up to 236 kbps
Send data:
4G
– up to 50 Mbps
3G
– up to 5,76 Mbps
2G
– up to 236 kbps
The speed is affected by a variety of factors: Your chosen subscription, the coverage where you
are, how many people are connected to the wireless network, where the router is located in the
room, the distance between the computer and the router, etc.
Works with
all units that support Wi-Fi or Ethernet, supports up to 32 devices.
Operating system:
Windows XP / Windows Vista / Windows 7 / Mac OS X
Web browser for setup management:
Explorer 7.0 / Firefox 3.5 / Opera 10 / Safari 5 / Chrome 9
– or later versions.
Safety instructions
• Do not expose your router to extremely high or low temperatures, water or humidity.
• Do not attempt to dismantle your router. Only qualified staff have permission to perform main-
tenance.
• Do not use your router close to strong electrical or magnetic fields such as a microwave oven.
• Turn off the router before pulling out the power cable.
• Do not use the router in places where wireless units are forbidden, such as on board an aircraft
or in certain hospitals.
Updating the software for your router (firmware)
You will receive an alert when a new software update is available. Always say Yes to these updates,
as they will correct any errors that may exist and improve your router’s performance.
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