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Page 16 / 24 Scroll up to view Page 11 - 15
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6
Basic Trouble Shooting
Internet Not Working
o
Check the power LED on your computer, router (
B310s)
unit.
o
Check if router (
B310s)
-Ethernet Cable is connected to your
PC wired connectivity.
o
Check if Wi-Fi is enabled and connected to your Laptop or -
Smartphone for wireless connectivity.
Internet browsing speed is slow
o
Check PC or laptop meets the recommended requirement.
o
Check if your PC is performing heavy-duty downloads -
(backups, virus scans)
o
Check if the router (
B310s)
signal if less than 3 bars (should
be placed where signal strength is 3 bars)
Wi-Fi Network cannot be detected on my Wi-Fi enabled device
o
Check whether the power adapters are correctly connected
o
Check if Wi-Fi is enabled on your device.
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17
7
For more help
If you are experiencing any issues with the router B310:
Restart the router B310s.
Contact the Hotline on 117 100 100.
Page 18 / 24
18
8
Safety information
This section contains important information about the operation of your device. It
also contains information about how to use the device safely. Read this
information carefully before using your device.
Electronic device
Do not use the device if doing so causes danger or interference with other
electronic devices.
Interference with medical equipment
Follow rules and regulations set forth by hospitals and health care facilities. Do
not use your device where prohibited.
Some wireless devices may affect the performance of hearing aids or
pacemakers. Consult your service provider for more information.
Pacemaker manufacturers recommend that a minimum distance of 15 cm to
be maintained between a device and a pacemaker to prevent potential
interference with the pacemaker. If using a pacemaker, hold the device on the
side opposite the pacemaker and do not carry the device in your front pocket.
Areas with flammables and explosives
Do not use the device where flammables or explosives are stored (For
example: in a gas station, oil depot or chemical plant etc.-). Using your device
in these environments increase the risk of explosion or fire. In addition, follow
the instructions indicated in text or symbols.
Do not store or transport the device in containers with flammable liquids,
gases, or explosives.
Operating environment
Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the
device in these environments may result in circuit malfunctions.
Before connecting and disconnecting cables, stop using the device and
disconnect it from the power supply. Ensure that your hands are dry during
operation.
Place the device on a stable surface.
Keep the device away from electronic appliances that generate strong
magnetic or electric fields, such as a microwave oven or refrigerator.
During thunderstorms, power off your device and remove all cables connected
to the router to protect against lightning strikes.
Do not use your device during thunderstorms to protect your device against
any danger caused by lightning.
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19
Ideal operating temperatures are 0°C to +40°C. Ideal storage temperatures
are -20°C to +70°C. Extreme heat or cold may damage your device or
accessories.
Keep the device and accessories in a well-ventilated and cool area away from
direct sunlight. Do not enclose or cover your device with towels or other
objects. Do not place the device in a container with poor heat dissipation, such
as a box or bag.
To protect your device or accessories from fire or electrical shock hazards,
avoid rain and moisture.
Keep the device away from sources of heat and fire, such as a heater,
microwave oven, stove, water heater, radiator, or candle.
Do not place any object, such as a candle or a water container, on the router.
If any foreign object or liquid enters the device, immediately stop using it,
switch off power -, and remove all cables connected to it. Thereafter , contact
an authorised service centre
Do not block device openings. Reserve a minimum of 10 cm around the
device to dissipate heat.
Stop using your device or applications for a while if the device is overheated. If
skin is exposed to an overheated device for an extended period, low
temperature burn symptoms, such as red spots and darker pigmentation, may
occur.
Do not touch the device's antenna as communication quality may be affected
Do not allow children or pets to bite or suck the device or accessories. Doing
so may result in damage or explosion.
Observe local laws and regulations, and respect the privacy and legal rights of
others while using the router
The router should be installed and operated with a minimum distance of 20 cm
between the radiator and your body.
Keep the device in a place with good reception. The distance between the
router and other metal materials (such as metal brackets or metal doors and
windows) should be greater than 25 cm (take off space) and the distance
between the device should be greater than 30 cm. (take off space)
Child safety
Comply with all precautions with regard to children’s’ safety. Letting children
play with the router or its accessories may be dangerous. The router includes
detachable parts that may present a choking hazard. Keep away from children.
The router and its accessories are not intended for use by children. Children
should only use the router with adult supervision.
Accessories
Using an unapproved or incompatible power adapter, charger or battery may
cause fire, explosion or other hazards.
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Choose only accessories approved for use with this model by the router
device manufacturer. The use of any other types of accessories may void the
warranty, may violate local regulations and laws, and may be dangerous.
Power adapter safety
The power plug is intended to serve as a disconnect to the router -
For pluggable devices, the socket-outlet shall be installed near the devices
and shall be easily accessible.
Unplug the power adapter from electrical outlets and the router when not in
use.
Do not drop or cause an impact to the power adapter. If it is damaged, take it
to an authorised service centre for inspection.
If the power cable is damaged (For- example: the cord is exposed or broken),
or the plug loosens, stop using it at once. Continued use may lead to electric
shocks, short circuits, or fire.
Do not touch the power cord with wet hands or pull the power cord to
disconnect the power adapter.
Do not touch the device or the power adapter with wet hands. Doing so may
lead to short circuits, malfunctions, or electric shocks.
If your power adapter has been exposed to water, other liquids, or excessive
moisture, take it to an authorised service center for inspection.
Ensure that the power adapter meets the requirements of clause 2.5 in
IEC60950-1/EN60950-1/UL60950-1 and has been tested and approved
according to national or local standards.
Cleaning and maintenance
During storage, transportation, and operation of the device, keep it dry and
protect it from collision.
Keep the device and accessories dry. Do not attempt to dry it with an external
heat source, such as a microwave oven or hair dryer.
Do not expose your device or accessories to extreme heat or cold. These
environments may interfere with proper function and may lead to fire or
explosion.
Avoid collision, which may lead to device malfunctions, overheating, fire, or
explosion.
If the device is not going to be used for an extended period of time, switch off
power -, and remove all cables connected to the router.
If anything unusual occurs (For example: - if the device emits smoke or any
unusual sound or smell), immediately stop using it, switch off power, remove
all cables connected to it, and contact an authorised service center.
Do not trample, pull, or excessively bend any cable. Doing so may damage the
cable, causing the device to malfunction.

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