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The Password Settings tab gives you access to change your current password
for logging into the web interface.
You will need to first enter your current
login and password before you are able to change your login password.
The Reset Settings tab allows you to reboot your Repeater in the event of a
lock up or refresh while still saving all of your current settings.
To reset the
Smart Repeater to factory default settings select Factory Reset and click
‘Apply.’
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119
Chapter IV: Appendix
4-1 Hardware Specification
Flash: 4MB
SDRAM: 16MB
WAN Port: 10/100M UTP Port x 1
WAN Port: 802.11g Client
LAN Ports: 10/100M UTP Port x 4
Outer Antennas: 3dBi Dipole Antenna x 2 (Reverse SMA)
For WLAN (2T2R Spatial Multiplexing MIMO configuration)
Center Antenna : 3dBi Dipole Antenna x 1 (Reverse SMA)
For WAN (Dedicated Internet Antenna)
Power: 12VDC, 1A Switching Power Adapter
Dimension: 30(H) x 187(W) x 100(D) mm
Transmit Power: 17dBm ± 1dBm
Temperature: 32~104°F (0 ~ 40°C)
Humidity: 10-90% (NonCondensing)
Certification: FCC
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120
4-2 Troubleshooting
If you found the Smart Repeater is working improperly or stops responding to
you, don’t panic! Before you contact your dealer of purchase for help, please
read this troubleshooting first. Some problems can be solved by yourself within
very short time!
Scenario
Solution
Smart Repeater is not
responding to me when
I want to access it by
web browser
a. Please check the connection of power cords
and network cables of this Smart Repeater. All
cords and cables should be correctly and firmly
inserted into the Smart Repeater.
b. If all LEDs on this Smart Repeater are off,
please check the status of A/C power adapter,
and make sure it’s correctly powered.
c. You must use the same IP address section
which Smart Repeater uses.
d. Are you using MAC or IP address filter? Try to
connect the Smart Repeater by another
computer and see if it works; if not, please
restore your Smart Repeater to factory default
settings (pressing ‘reset’ button for over 10
seconds).
e. Set your computer to obtain an IP address
automatically (DHCP), and see if your
computer can get an IP address.
f.
If you did a firmware upgrade and this
happens, contact Hawking Techsupport.
g. Contact Hawking Techsupport for further help.
No connection to the
Internet (Wired Modem
port)
a. Go to ‘Status’ -> ‘Internet Connection’ menu,
and check Internet connection status.
b. If you connect a computer to the Internet
directly before, try to do that again, and check
if you can get connected to Internet with your
computer directly attached to the device
provided by your Internet service provider.
c. Check PPPoE / L2TP / PPTP user ID and
password again.
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d. Call your Internet service provide and check if
there’s something wrong with their service.
e. If you just can’t connect to one or more
websites, but you can still use other internet
services, please check URL/Keyword filter.
f.
Try to reset the Smart Repeater and try again
later.
g. Reset the device (modem) provided by your
Internet service provider.
h. Try to use IP address instead of hostname. If
you can use IP address to communicate with a
remote server, but can’t use hostname, please
check the DNS setting.
No connection to the
Internet (Wireless
Modem port)
a. Go to ‘Status’ -> ‘Internet Connection’
menu, and check Internet connection
status.
b. Attempt to connect to the source wireless
network to see if you can obtain an active
internet connection directly.
If network is
out of range do not try this.
c. Check your wireless security settings to
ensure they match with the source wireless
network.
d. Source wireless connection does not have
an active Internet connection.
Please
check with the source to troubleshoot.
e. If you just can’t connect to one or more
websites, but you can still use other internet
services, please check URL/Keyword filter.
f.
Try to reset the Smart Repeater and try
again later.
g. Check to see if the source wireless network
has DHCP enabled.
If not ensure that you
have the correct static IP settings entered.
h. Contact Hawking Techsupport
File download is very
slow or breaks
a. Are you using QoS function? Try to disable it
and try again.
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frequently
b. Source Internet connection is poor
c. Try to reset the Smart Repeater
d. Multiple users may be accessing the Internet
simultaneously.
Attempt to download the file
at another time.
e. Contact Hawking Techsupport
I can’t log onto web
management interface:
password is wrong
a. Make sure you’re connecting to the correct IP
address of the Smart Repeater!
b. Password is case-sensitive. Make sure the
‘Caps Lock’ light is not illuminated.
c. If you really forgot the password, do a hard
reset.
Smart Repeater
becomes hot
a. This is not a malfunction, as long as it is not so
hot that you cannot touch it for a prolonged
period of time
b. If you smell something wrong or see smoke
coming out from Smart Repeater or A/C power
adapter, please disconnect the Smart
Repeater and A/C power adapter from utility
power (make sure it’s safe before you’re doing
this!), and call your dealer of purchase for help.
The date and time of all
event logs are wrong
a. Adjust the internal clock of Smart Repeater.

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