FRITZ WLAN-7170 Router Manual PDF (Setup & Configuration Guide)

Page 126 / 140 Scroll up to view Page 121 - 125

Call Tracing (MCID)

FRITZ!Box

126

To enable this feature, proceed as follows:

Callback requests can also be deleted manually, with the

oldest call-back request being deleted first.

Call Tracing (MCID)

During a call or after the caller hangs up, dial the following

sequence:

For more information about this feature, contact your ISDN

provider.

M

You have just dialed a number and hear a ring

tone.

5

If the call is not answered, within twenty sec-

onds, dial either the number “5”

or

Rs37r

the sequence shown at left.

Q

Wait for the acknowledgement tone.

O

Hang up the handset. As soon as the party you

dialed completes the conversation being con-

ducted from her or his phone, your phone rings.

N

Pick up the handset. The number of the remote

party is dialed automatically.

N

Pick up the handset.

r37r

Dial the sequence shown at left.

O

Hang up the handset.

Rs39r

Dial the sequence shown at left.

Page 127 / 140

FRITZ!Box

127

Suspend/Resume

The “Suspend/Resume” feature, also known technically as

Terminal Portability, allows you to suspend an existing con-

nection and resume it at another point on the S

0

bus. The

connection can be resumed at a different ISDN terminal de-

vice (such as an ISDN telephone) that is connected to your

BRI line along with the FRITZ!Box.

To suspend a call, proceed as follows:

You will hear an acknowledgement tone to indicate that the

call has been successfully suspended. If you hear the fail-

ure tone, this may indicate that you made a mistake, or that

the “Suspend/Resume” feature is not enabled on your line.

It is also possible that the parked-call ID you chose is al-

ready in use.

To resume the connection, proceed as follows:

P

You are talking to Caller 1.

R

Press the Hold button. Call 1 is now suspended.

s1

PC

s

Dial the sequence shown at left. Type in the

parked-call ID as “PC”. The parked-call ID can be

any number between 0 and 99. You will need to

enter this ID again when you resume the call.

Q

O

After the acknowledgement tone, the connec-

tion is suspended. You can hang up the hand-

set. The call remains suspended at the ISDN pro-

vider’s local switch for two minutes.

N

Pick up the handset again. (You must not have a

call on hold. Otherwise, FRITZ!Box will attempt

to suspend it.)

s1

PC

s

Dial the sequence shown at left. Type in the

parked-call ID as “PC”. The parked-call ID is the

number you entered when you suspended the

call.

Page 128 / 140

Using Keypad Messages

FRITZ!Box

128

Using Keypad Messages

The FRITZ!Box offers the “keypad” function. This function

allows ISDN services and features to be controlled by enter-

ing characters and strings on the telephone keypad. These

keyboard entries are called keypad messages. Keypad se-

quences allow you to use ISDN services and features that

may not be supported by your ISDN terminal device.

Ask your ISDN provider for the specific keypad messages to

access ISDN features.

Entering Keypad Messages on an Extension with Automatic

Outside Dialing

Entering Keypad Messages on an Extension without

Automatic Outside Dialing

N

Pick up the handset.

sr

Seq

Dial the sequence shown at left. “Seq” stands

for the keypad sequence you received from your

ISDN provider.

N

Pick up the handset.

0sr

Seq

Dial the sequence shown at left. “Seq” stands

for the keypad sequence you received from your

ISDN provider.

Page 129 / 140

FRITZ!Box

129

Customer Service Guide

13

Customer Service Guide

AVM provides numerous sources of information to assist you should any

questions or problems arise. Here you will find the important information

you need, in the form of manuals, updates and support.

In many cases problems which arise during operation can

be resolved by installing the current Microsoft Service Pack

for your operating system. The current service pack can be

obtained directly from Microsoft.

13.1

Product Documentation

To take advantage of all commands and features of your

FRITZ!Box, consult the following product documentation:

°

Manual

The manual is included in PDF format in the “INFO”

folder on the FRITZ!Box CD.

You can install the Acrobat reader to view PDF docu-

ments from the “Info” folder of the FRITZ!Box CD.

°

Readme

The Readme file contains current information which

was not yet available at the time the manual was com-

pleted. The Readme file is included on the FRITZ!Box

CD.

°

Help

In the FRITZ!Box user interface you can open the de-

tailed Help by clicking the “Help” buttons.

13.2

Information in the Internet

On its web site AVM presents comprehensive information

on your AVM products as well as new product announce-

ments and new product versions.

Frequently Asked Questions (FAQs)

We would like to make our products as easy to use as pos-

sible. If you still have problems, sometimes a little tip is all

you need to resolve them. That is why we present you with

a selection of frequently asked questions.

Page 130 / 140

Updates

FRITZ!Box

130

The FAQs can be viewed at the following address:

www.avm.de/en/service/FAQs

13.3

Updates

AVM provides updates of the drivers and the firmware for

the FRITZ!Box for free downloading over the Internet.

°

Use your FRITZ!Box user interface to update the firm-

ware. Use the “System / Firmware Update” command

to download the firmware from the Internet and per-

form the update.

°

The latest software and updates are available for

download at the following address:

www.avm.de/en/download

°

Experienced users can also download updates from

the AVM FTP server. Click the “FTP Server” link in the

download area, or enter the following address:

ftp.avm.de

13.4

Support from the AVM Service Team

Should problems with your FRITZ!Box arise, we recommend

taking the following steps:

1.

If you have questions about starting operation of your

FRITZ!Box, please consult the chapter “Launching

FRITZ!Box Operation” from page 14.

Please see the information in the section “Product De-

tails” from page 133.

2.

If anything does not work, seek “first aid” by consult-

ing the chapter “Troubleshooting” from page 80.

This chapter also presents useful tips on problems

with establishing connections.

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