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3-6 Firmware Upgrade
The system software used by this router is called as ‘firmware’, just like any
applications on your computer, when you replace the old application with a
new one, your computer will be equipped with new function. You can also
use this firmware upgrade function to add new functions to your router, even
fix the bugs of this router.
To upgrade firmware, please follow the following instructions:
Please click ‘Tool’ located at the upper-right corner of web management
interface, then click ‘Firmware Upgrade’ on the left of web management
interface, then the following message will be displayed on your web browser:
Please click ‘Next’, and the following message will be displayed:
Click ‘Browse’ button first, you’ll be prompted to provide the filename of
firmware upgrade file. Please download the latest firmware file from our
website, and use it to upgrade your router.
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After a firmware upgrade file is selected, click ‘Apply’ button, and the router
will start firmware upgrade procedure automatically. The procedure may take
several minutes, please be patient.
3-7 System Reset
If you think the network performance is bad, or you found the behavior of the
router is strange, you can perform a router reset, sometime it will solve the
problem.
To do so, please click ‘Tool’ located at the upper-right corner of web
management interface, then click ‘Reset’ on the left of web management
interface, then the following message will be displayed on your web browser:
Please click ‘Apply’ to reset your router, and it will be available again after
few minutes, please be patient.
NOTE: Never interrupt the upgrade procedure by closing the web
browser or physically disconnect your computer from router. If the
firmware you uploaded is corrupt, the firmware upgrade will fail, and
you may have to return this router to the dealer of purchase to ask for
help. (Warranty voids if you interrupted the upgrade procedure).
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Chapter IV: Appendix
4-1 Hardware Specification
CPU: Ralink RT1310
Switch: Realtek RTL8305SC (5 Port Switch)
Wireless Module: Ralink RT2860+RT2820
Flash: 4MB
SDRAM: 16MB
WAN Port: 10/100M UTP Port x 1
LAN Ports: 10/100M UTP Port x 4
Antenna: RP-SMA Detachable Antenna x 3 (2T3R MIMO Technology)
Power: 12VDC, 1A Switching Power Adapter
Dimension: 192(H) x 115(W) x 29(D) mm
Transmit Power: 16dBm ± 2dBm
Temperature: 32~104
°
F (0 ~ 40
°
C)
Humidity: 10-90% (NonCondensing)
Certification: FCC, CE
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4-2 Troubleshooting
If you found the router is working improperly or stop responding to you,
don’t panic! Before you contact your dealer of purchase for help, please read
this troubleshooting first. Some problems can be solved by yourself within
very short time!
Scenario
Solution
Router is not
responding to me
when I want to access
it by web browser
a.
Please check the connection of power cord
and network cable of this router. All cords
and cables should be correctly and firmly
inserted to the router.
b.
If all LEDs on this router are out, please
check the status of D/C power adapter, and
make sure it’s correctly powered.
c.
You must use the same IP address section
which router uses.
d.
Are you using MAC or IP address filter?
Try to connect the router by another
computer and see if it works; if not, please
perform a hard reset (pressing ‘reset’
button).
e.
Set your computer to obtain an IP address
automatically (DHCP), and see if your
computer can get an IP address.
f.
If you did a firmware upgrade and this
happens, contact your dealer of purchase for
help.
g.
If all above solutions don’t work, contact
the dealer of purchase for help.
Can’t get connected to
Internet
a.
Go to ‘Status’ -> ‘Internet Connection’
menu, and check Internet connection status.
b.
Please be patient, sometime Internet is just
that slow.
c.
If you connect a computer to Internet
directly before, try to do that again, and
check if you can get connected to Internet
with your computer directly attached to the
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comm. device provided by your Internet
service provider.
d.
Check PPPoE / L2TP / PPTP user ID and
password again.
e.
Call your Internet service provide and check
if there’s something wrong with their
service.
f.
If you just can’t connect to one or more
website, but you can still use other internet
services, please check URL/Keyword filter.
g.
Try to reset the router and try again later.
h.
Reset the comm. device provided by your
Internet service provider too.
i.
Try to use IP address instead of hostname. If
you can use IP address to communicate with
a remote server, but can’t use hostname,
please check DNS setting.
I can’t locate my
router by my wireless
client
a. ‘Broadcast ESSID’ set to off?
b. All three antennas are properly installed and
secured?
c. Are you too far from your router? Try to get
closer.
d. Please remember that you have to input
ESSID on your wireless client manually, if
ESSID broadcast is disabled.
e. If antenna is not installed, install them now
and never remove them.
File download is very
slow or breaks
frequently
a.
Are you using QoS function? Try to disable
it and try again.
b.
Internet is slow sometimes, be patient.
c.
Try to reset the router and see if it’s better
after that.
d.
Try to know what computers do on your
local network. If someone’s transferring big
files, other people will think Internet is
really slow.
e.
If this never happens before, call you
Internet service provider to know if there is

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