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Vigor 2820 Series Quick Start Guide
30
protocol.
WPA2/802.1x Only
Accepts only WPA2 clients and the encryption key is
obtained dynamically from RADIUS server with 802.1X
protocol.
Mixed
(WPA+WPA2/802.1
x only)
Accepts WPA and WPA2 clients simultaneously and the
encryption key is obtained dynamically from RADIUS
server with 802.1X protocol.
WPA/PSK
Accepts only WPA clients and the encryption key should be
entered in PSK.
WPA2/PSK
Accepts only WPA2 clients and the encryption key should
be entered in PSK.
Mixed (WPA+
WPA2)/PSK
Accepts WPA and WPA2 clients simultaneously and the
encryption key should be entered in PSK.
Note:
You should also set RADIUS Server simultaneously if
WEP/802.1x Only
,
WPA/802.1x Only, WPA2/802.1x Only
or
Mixed (WPA+WPA2/802.1x only)
is
selected.
3.
For
WPA
encryption, type in 8~63 ASCII characters or 64 Hexadecimal digits
leading by 0x, for example "0123456789ABCD
....
" or "0x321253abcde
.....
" on the
field of
Pre-Shared Key (PSK)
. WPA encrypts each frame transmitted from the
radio using the Pre-Shared Key (PSK) which entered from this panel.
4.
As to
WEP
encryption, select 64-bit or 128-bit as the encryption mode. For 64bits
WEP key, type in 5 ASCII characters or 10 hexadecimal digitals leading by 0x, for
example, ABCDE or 0x4142434445. And for 128bits WEP key, type in 13 ASCII
characters or 26 hexadecimal digits leading by 0x, for example, ABCDEFGHIJKLM
or 0x4142434445464748494A4B4C4D. Only one WEP key can be selected and
allows user to type in the characters.
5.
Click
OK
to save settings.
Be aware that for the communication, all wireless devices must support the same
encryption bit length and share the same key. If WEP mode is selected, only one of four
preset keys can be selected at one time.
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Vigor 2820 Series Quick Start Guide
31
4. Trouble Shooting
This section will guide you to solve abnormal situations if you cannot access into the
Internet after installing the router and finishing the web configuration. Please follow
sections below to check your basic installation status stage by stage.
¾
Checking if the hardware status is OK or not.
¾
Checking if the network connection settings on your computer are OK or not.
¾
Pinging the router from your computer.
¾
Checking if the ISP settings are OK or not.
¾
Backing to factory default setting if necessary.
If all above stages are done and the router still cannot run normally, it is the time for you
to contact your dealer for advanced help.
4.1 Checking If the Hardware Status Is OK or Not
Follow the steps below to verify the hardware status.
1.
Check the power line and LAN cable connections. Refer to “
2.1 Hardware
Installation”
for details.
2.
Turn on the router. Make sure the
ACT LED
blink once per second and the
correspondent
LAN LED
is bright.
3.
If not, it means that there is something wrong with the hardware status. Simply back
to
“2.1 Hardware Installation”
to execute the hardware installation again. And
then, try again.
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Vigor 2820 Series Quick Start Guide
32
4.2 Checking If the Network Connection Settings on Your
Computer Is OK or Not
Sometimes the link failure occurs due to the wrong network connection settings. After
trying the above section, if the link is stilled failed, please do the steps listed below to
make sure the network connection settings is OK.
For Windows
±
The example is based on Windows XP. As to the examples for other
operation systems, please refer to the similar steps or find support notes in
www.draytek.com
.
1.
Go to
Control Panel
and then double-click on
Network Connections.
2.
Right-click on
Local Area Connection
and click on
Properties
.
3.
Select
Internet Protocol (TCP/IP)
and then click
Properties
.
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Vigor 2820 Series Quick Start Guide
33
4.
Select
Obtain an IP address automatically
and
Obtain DNS server
address
automatically
.
For MacOs
1.
Double click on the current used MacOs on the desktop.
2.
Open the
Application
folder and get into
Network
.
3.
On the
Network
screen, select
Using DHCP
from the drop down list of Configure
IPv4.
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Vigor 2820 Series Quick Start Guide
34
4.3 Pinging the Router from Your Computer
The default gateway IP address of the router is 192.168.1.1. For some reason, you might
need to use “ping” command to check the link status of the router.
The most important
thing is that the computer will receive a reply from 192.168.1.1.
If not, please check
the IP address of your computer. We suggest you setting the network connection as
get IP
automatically
. (Please refer to the section 4.2) Please follow the steps below to ping the
router correctly.
For Windows
1.
Open the
Command
Prompt window (from
Start menu> Run
).
2.
Type
command
(for Windows 95/98/ME) or
cmd
(for Windows NT/ 2000/XP). The
DOS command dialog will appear.
3.
Type
and press [Enter]. It the link is OK, the line of “
Reply from
192.168.1.1:bytes=32 time<1ms TTL=255
” will appear.
4.
If the line does not appear, please check the IP address setting of your computer.
For MacOs (Terminal)
1.
Double click on the current used MacOs on the desktop.
2.
Open the
Application
folder and get into
Utilities
.
3.
Double click
Terminal
. The Terminal window will appear.
4.
Type
and press [Enter]. It the link is OK, the line of
“64 bytes
from 192.168.1.1: icmp_seq=0 ttl=255 time=xxxx ms
” will appear.

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