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D-Link DWL-7100AP User Manual
3.
Why does my wireless connection keep dropping?
• Antenna orientation - Try different antenna orientations for the DWL-7100AP.
Try to keep the antenna at least 6 inches away from
the wall or other objects.
• If you are using 2.4GHz cordless phones, X-10 equipment or other home security systems, ceiling fans, and lights, your wireless
connection will degrade dramatically or drop altogether. Try changing the channel on your access point and wireless adapter to a
different channel to avoid interference.
• Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, monitors, electric motors,
etc.
4.
Why can’t I get a wireless connection?
To establish a wireless connection, while enabling Encryption on the DWL-7100AP, you must also enable encryption on the wireless
client.
• For 802.11a, the Encryption settings are: 64, 128, or 152-bit. Make sure that the encryption bit level is the same on the access point
and the wireless client.
• For 802.11b, the Encryption settings are: 64, or 128
• For 802.11b, the Encryption settings are: 64, 128, or 256-bit. Make sure that the encryption bit level is the same on the access point
and the wireless client., or 256-bit. Make sure that the encryption bit level is the same on the access point and the wireless client.
Make sure that the SSID on the access point and the wireless client are exactly the same. If they are not, wireless connection will not be
established. Please note that there are two separate SSIDs for 802.11a and 802.11b. The default SSID for both 802.11a and 802.11b is
default
.
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D-Link DWL-7100AP User Manual
Standards:
• IEEE 802.11a
• IEEE 802.11b
• IEEE 802.11g
• IEEE 802.3
• IEEE 802.3u
• IEEE 802.3x
Device Management
• Web-Based – Internet Explorer v6 or later; Netscape Navigator v6 or
later; or other Java-enabled browsers.
• Telnet
• AP Manager
• SNMP v.3
Security:
• 64, 128, and 152-bit WEP
• WPA – Wi-Fi Protected Access (WPA-TKIP and WPA-PSK)
• 802.1x (EAP-MD5/TLS/TTLS/PEAP)
• MAC Address Access Control List
• Advanced Encryption Standard (AES-CCM)
Wireless Frequency Range:
• 2.4GHz to 2.4835GHz
• 5.15GHz to 5.35GHz and
• 5.725GHz to 5.825GHz
Radio and Modulation Type:
For 802.11b:
DSSS:
• DBPSK @ 1Mbps
• DQPSK @ 2Mbps
• CCK @ 5.5 and 11Mbps
For 802.11a/g:
OFDM:
• BPSK @ 6 and 9Mbps
• QPSK @ 12 and 18Mbps
• 16QAM @ 24 and 36Mbps
• 64QAM @ 48 and 54Mbps
Technical Specifications
DSSS:
• DBPSK @ 1Mbps
• DQPSK @ 2Mbps
• CCK @ 5.5 and 11Mbps
Receiver Sensitivity:
For 802.11a:
• 6Mbps: -87dBm
• 9Mbps: -86dBm
• 11Mbps: -88dBm
• 12Mbps: -85dBm
• 18Mbps: -83dBm
• 24Mbps: -80dBm
• 36Mbps: -76dBm
• 48Mbps: -71dBm
• 54Mbps: -71dBm
For 802.11b:
• 1Mbps: -92dBm
• 2Mbps: -89dBm
• 5.5Mbps: -88dBm
• 11Mbps: -83dBm
For 802.11g:
• 1Mbps: -95dBm
• 2Mbps: -91dBm
• 5.5Mbps: -89dBm
• 6Mbps: -87dBm
• 9Mbps: -85dBm
• 11Mbps: -88dBm
• 12Mbps: -80dBm
• 18Mbps: -80dBm
• 24Mbps: -77dBm
• 36Mbps: -73dBm
• 48Mbps: -72dBm
• 54Mbps: -72dBm
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D-Link DWL-7100AP User Manual
Transmit Output Power:
For 802.11a:
• 63mW (18dBm)
• 40mW (16dBm)
• 32mW (15dBm)
• 6mW (7dBm)
• 1mW (0dBm)
For 802.11b:
• 63mW (18dBm)
• 40mW (16dBm)
• 32mW (15dBm)
• 23mW (13dBm)
• 10mW (10dBm)
• 6mW (7dBm)
• 1mW (0dBm)
For 802.11g:
• 63mW (18dBm)
• 40mW (16dBm)
• 32mW (15dBm)
• 6mW (7dBm)
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D-Link DWL-7100AP User Manual
Contacting Technical Support
U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.
Before you contact technical support, please have the following ready:
• Model number of the product (e.g. DWL-7100AP)
• Hardware Revision (located on the label on the bottom of the unit (e.g. rev A1))
• Serial Number (s/n number located on the label on the bottom of the unit).
You can find software updates and user documentation on the D-Link website as well as frequently asked questions
and answers to technical issues.
For customers within the United States:
Phone Support:
(877) 354-6555
Internet Support:
For customers within Canada:
Phone Support:
(877) 354-6560
Internet Support:
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D-Link DWL-7100AP User Manual
Warranty
Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty:
• Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and
• Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions
or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Limited Warranty:
D-Link warrants that the hardware portion of the D-Link product described below (“Hardware”) will be free from material defects in
workmanship and materials under normal use from the date of original retail purchase of the product, for the period set forth below
(“Warranty Period”), except as otherwise stated herein.
• Hardware (excluding power supplies and fans): One (1) year
• Power supplies and fans: One (1) year
• Spare parts and spare kits: Ninety (90) days
The customer’s sole and exclusive remedy and the entire liability of D-Link and its suppliers under this Limited Warranty will be, at
D-Link’s option, to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the
actual purchase price paid. Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement
hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part
thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects
to the defective Hardware. Repaired or replacement hardware will be warranted for the remainder of the original Warranty Period or ninety
(90) days, whichever is longer, and is subject to the same limitations and exclusions. If a material defect is incapable of correction, or if
D-Link determines that it is not practical to repair or replace the defective Hardware, the actual price paid by the original purchaser for the
defective Hardware will be refunded by D-Link upon return to D-Link of the defective Hardware. All Hardware or part thereof that is replaced
by D-Link, or for which the purchase price is refunded, shall become the property of D-Link upon replacement or refund.

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