Indicates that the DSL modem can communicate with the DSL provider network.
Fail:
Indicates that the DSL modem may not be able to communicate with the DSL provider network. Occasionally the DSL provider network
may intentionally block this traffic. Therefore if this test fails but you are still able to access the Internet, there is no need to troubleshoot
this issue.
If the test fails, follow the troubleshooting procedures listed below and re-run the diagnostics tests by clicking the ‘Rerun Diagnostic Tests’ button at the bottom of
this page. If all the tests pass, close and restart your Web browser to access the Internet.
Troubleshooting:
NOTE:
This test will fail if Test ADSL Synchronization also fails. Troubleshoot the Test ADSL Synchronization test first.
1.
Turn off the DSL modem, wait 10 seconds and turn it back on.
2.
With the modem on, press the external reset button on the DSL modem for at least six seconds and release it. This resets the DSL modem to its default
settings. Wait for the DSL modem to completely restart, then close and restart your Web browser. To reconfigure the modem, type your DSL Account
username and password.
3.
If this is the first time you are setting up your DSL modem, you may need to reconfigure your VPI/VCI settings. Contact ISP Technical Support for assistance.
Contact ISP Technical Support if you have tried all of the above and still are experiencing a fail condition.
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Management
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Settings
In the settings section the user can backup and upload the router’s configuration and also perform a factory reset when needed.
Backup
This page allows the user to backup the current running configuration of the
router.
Click the
Backup Settings
button to save the file in a safe location.
Update Settings
This page allows the user the restore a backed up running configuration to
the router.
Click the
Browse
button and locate the saved backup file. Then click the
Update Settings
button to restore the running configuration.
Restore Default Settings
The page allows the user to perform a factory reset on the router.
Important:
After clicking the
Restore Default Settings
button, the router will return to
its factory default setup.
This should be the last option when troubleshooting a problem.
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System Log
The System Log dialog allows you to view the System Log and configure the System Log options.
System Log
Click
View System Log
to view the System Log.
Click
Configure System Log
to configure the System Log options.
Configuration
If the log mode is enabled, the system will begin to log all the selected
events.
For the Log Level, all events above or equal to the selected level will be
logged.
For the Display Level, all logged events above or equal to the selected level
will be displayed.
If the selected mode is
Remote
or
Both
, events will be sent to the specified
IP address and UDP port of the remote syslog server. If the selected mode is
Local
or
Both
, events will be recorded in the local memory.
Select the desired values and click
Apply/Save
to configure the system log
options.
System Log
Click
View System Log
to view the System Log.
Click
Refresh
to update the status.
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SNMP Agent
Simple Network Management Protocol (SNMP) allows a management application to retrieve statistics and status from the SNMP agent in this device.
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