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D-Link DCS-910/9±0 User Manual

Section ³ - Security

Run your Internet Explorer Web browser. In the address bar, type in the IP Address that was assigned to the Internet

Camera by the Installation Wizard program. The DCS-910/920 Home Page appears with a window displaying live video

from the camera. You are able to view this screen from any PC running Internet Explorer on your LAN.

Click on the Configuration button on the left side of the display. Scroll to the bottom of the Network Configuration page

to display the ports used by HTTP and Streaming audio and video.

2

View the Internet Camera Using Your Internet Explorer Web Browser

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D-Link DCS-910/9±0 User Manual

Section ³ - Security

The following steps generally apply to any router that you have on your network. The D-Link DI-624 is used as an

example to clarify the configuration process. Configure the initial settings of the DI-624 by following the steps outlined

in the DI-624 Quick Installation Guide.

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Access the Router with Your Web Browser

If you have cable or DSL Internet service, you will most likely have a dynamically assigned WAN IP Address. ‘Dynamic’

means that your router’s WAN IP address can change from time to time depending on your ISP.

A dynamic WAN IP

Address identifies your router on the public network and allows it to access the Internet.

To find out what your router’s

WAN IP Address is, go to the Status menu on your router and locate the WAN information for your router (as shown

on the next page). The WAN IP Address will be listed. This will be the address that you will need to type in your Web

browser to view your camera over the Internet.

Router Set-Up and Installation

Your WAN IP Address will be listed on the router’s

Status > Device Info page.

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D-Link DCS-910/9±0 User Manual

Section ³ - Security

Note:

Because a dynamic WAN IP can change from time to time depending on your ISP, you may want to obtain a

Static IP address from your ISP. A Static IP address is a fixed IP address that will not change over time and will be more

convenient for you to use to access your camera from a remote location. The Static IP Address will also allow you to

access your camera attached to your router over the Internet.

4

Open Virtual Server Ports to Enable Remote Image Viewing

The firewall security features built into the DI-624 router prevent users from accessing the video from the DCS-910/920

over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the

DCS-910/920 are blocked from access over the Internet. Therefore, these ports need to be made accessible over the

Internet. This is accomplished using the Virtual Server function on the DI-624 router. The Virtual Server ports used by

the camera must be opened through the router for remote access to your camera. Virtual Server is accessed by clicking

on the Advanced tab of the router screen.

1 Click Enabled.

2 Enter a different name for each entry.

3 Enter your camera’s local IP Address (e.g., 192.168.0.120 in the example in step 2) in the Private IP

field.

4

Select TCP for HTTP port and both (TCP and UDP) for Audio and Video channel port.

5

If you are using the default camera port settings, enter 80 into the Public and Private Port section, click Apply.

6

Scheduling should be set to Always so that the camera images can be accessed at any time.

Follow these steps to configure your router’s Virtual Server settings:

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D-Link DCS-910/9±0 User Manual

Section ³ - Security

Repeat the above steps adding the port 80 to both the Public and Private Port sections. A check mark appearing before

the entry name will indicate that the ports are enabled.

Important:

Some ISPs block access to port 80 and other commonly used Internet ports to conserve bandwidth. Check

with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you

will need to change the port the camera uses from 80 to something else, such as 800. Not all routers are the same, so

refer to your user manual for specific instructions on how to open ports.

Enter valid ports in the Virtual Server section of your router. Please make sure to check the box next to the camera

name on the Virtual Server List to enable your settings.

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D-Link DCS-910/9±0 User Manual

Section ´ - Troubleshooting

Troubleshooting

1. Why does the Power LED not light up constantly?

The power supply used might be at fault. Confirm that you are using the provided power supply, which is DC 5V,

for the Internet Camera. Also verify that the power supply is well connected, and/or the option to turn off the LED is

enabled.

2. Why does the LAN LED not light up properly?

There might be a problem with the network cable. To confirm that the cables are working, PING the address of a known

device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the

following (…bytes = 32 time = 2 ms).

Another possible problem may be that the network device utilized by the Internet Camera is not functioning properly,

such as hubs or switches. Confirm the power for the devices are well connected and functioning properly, and/or the

option to turn off the LED is enabled.

3. Why does the Internet Camera work locally but not remotely?

This might be caused by the firewall protection. Check the Internet firewall with your system administrator. The firewall

may need to have some settings changed in order for the Internet Camera to be accessible outside your local LAN.

For more information, please refer to the section about installing your camera behind a router.

Make sure that the Internet Camera isn’t conflicting with any Web server you may have running on your network.

The default router setting might be a possible reason. Check that the configuration of the router settings allow the

Internet Camera to be accessed outside your local LAN.

4. Why does a series of broad vertical white lines appear through out the image?

It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes

it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded

when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Internet

Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor.