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DG-BG4100N User
Manual
126
14: Japan
: 802.11g:
11: USA and Canada
13: Most European countries
14: Japan
: HT20:
11: USA and Canada
13: Most European countries
14: Japan
: HT40:
3—9: USA and Canada
3—9: Most European countries
Transmission distance: 100m indoors coverage area
300m outdoors coverage area
Security: 64-bit, 128-bit WEP, AES, TKIP, WPA, WPA2, 802.1x
External Connectors: 1 x RJ11 DSL interface
1 x WLAN/WPS button
1 x reset button
4 x RJ45 Ethernet interfaces
1 x power interface
1 x power switch
Ethernet Interface Features:
Fully compliant with IEEE802.3/802.3u standards
10Base-T and 100Base-TX
Half duplex and full duplex
Auto MDI/MDIX
Flow control
Consumption: 10 W
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DG-BG4100N User
Manual
127
Environment Requirement: Operating Temperature 0ºC—40ºC
Storage Temperature
-20ºC—70ºC
Operating Humidity
10%—95%, non-condensing
Storage Humidity
5%—95%, non-condensing
Power Supply: 12 V DC, 500mA
Physical Dimension: L x W x H: 274 mm x 170 mm x 95 mm
Weight: 880 gms (including power adapter)
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DG-BG4100N User
Manual
128
4.2
Troubleshooting
If you encounter any problem when you are using this wireless broadband router, don’t
panic. Before you call your dealer of purchase for help, please check this troubleshooting
section, the solution of your problem could be very simple, and you can solve the
problem yourself.
Scenario
Solution
All the indicators are off.
Check the connection between the power adapter
and the power socket.
Check whether the power switch is turned on.
No proper LAN connection
indication.
Check the following:
The connection between the device and the PC,
the hub, or the switch
The running status of the computer, hub, or switch
The cables connecting the device and other
devices. Use a cross-over cable to connect the
device to a computer. Use a straight-through cable
to connect the device to a hub or a switch,
ADSL indicator is not on.
Check the connection between the ADSL interface
of the device and the socket.
Unable to access Internet
even
when
the
ADSL
indicator is on.
Ensure that the following information is entered
correctly.
VPI and VCI
User name and password
Cannot access the web
page.
Choose Start > Run from the desktop. Enter Ping
192.168.1.1 (the default IP address of the device) in
the DOS window.
If the web configuration page still cannot be accessed,
check the following configuration.
The type of network cable
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DG-BG4100N User
Manual
129
The connection between the device and the
computer
The TCP/IP properties of the network card of the
computer
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DG-BG4100N User
Manual
130
4.3
Glossary
Default Gateway (Router):
Every non-router IP device needs to configure a default gateway IP
address. When the device sends out an IP packet, if the destination is not on the same network,
the device has to send the packet to its default gateway, which will then send it to the
destination.
DHCP:
Dynamic Host Configuration Protocol. This protocol automatically gives every computer
on your home network an IP address.
DNS Server IP Address:
DNS stands for Domain Name System, which allows Internet servers
to have a domain name (such as www.Broadbandrouter.com) and one or more IP addresses
(such as 192.34.45.8). A DNS server keeps a database of Internet servers and their respective
domain names and IP addresses, so that when a domain name is requested (as in typing
"Broadbandrouter.com" into your Internet browser), the user is sent to the proper IP address.
The DNS server IP address used by the computers on your home network is the location of the
DNS server your ISP has assigned to you.
DSL Modem:
DSL stands for Digital Subscriber Line. A DSL modem uses your existing phone
lines to transmit data at high speeds.
Ethernet:
A standard for computer networks. Ethernet networks are connected by special
cables and hubs, and move data around at up to 10/100 million bits per second (Mbps).
Idle Timeout:
Idle Timeout is designed so that after there is no traffic on the Internet for a
pre-configured amount of time, the connection will automatically get disconnected.

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