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Chapter 2
Installing the EuroDOCSIS Wireless Residential Gateway with Voice
18
OL-30773-01
Connect the Wireless Residential Voice Gateway
The following installation procedure ensures proper setup and configuration for the
residential gateway.
1
Choose an appropriate and safe location to install the residential gateway (close
to a power source, an active cable connection, your PC-if using high-speed
Internet, and your telephone lines-if using VoIP). For assistance, see
Where Is the
Best Location for My Wireless Residential Voice Gateway?
(on page 12).
WARNING:
To prevent possible damage to equipment, disconnect any other telephone
service before connecting your residential gateway to the same wires.
Hazardous electrical voltages can exist on the telephone, Ethernet, or coax
cable wiring. Be sure to disconnect AC power from all devices while
installing your service.
All wiring and connections must be properly insulated to prevent
electrical shock.
Telephone connections to an installed home telephone wiring network
should be done by a qualified installer. The cable telephone service
provider may offer professional installation and connection to the home
telephone wiring network. A fee may be charged for this service.
2
Power off your PC and other networking device; then, unplug them from the
power source.
3
Connect the active RF coaxial cable from your service provider to the coax
connector labeled
CABLE
on the back of the residential gateway.
Note:
To connect a TV, DHCT, set-top, or VCR from the same cable connection,
you will need to install a cable signal splitter (not included). Always check with
your service provider before using a splitter as a splitter may degrade the signal.
4
Connect your PC to the residential gateway using one of the following methods:
Ethernet Connection.
Connect one end of an Ethernet cable to the Ethernet
port on your PC, and connect the other end to the
Ethernet
port on the back
of the residential gateway.
Wireless Connection
. Make sure that your wireless device is powered up.
You will need to associate your wireless device with the residential gateway
once the residential gateway is operational. Follow the directions provided
with your wireless device for associating with a wireless access point. Make
sure that either the
2.4G
or the
5G
indicator is ON.
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Connect the Wireless Residential Voice Gateway
OL-30773-01
19
5
If your residential gateway supports digital telephone service (VoIP), connect
one end of a telephone jumper cable (not included) to a telephone outlet in your
home or to a telephone or fax machine. Then connect the other end of the jumper
cable to the appropriate RJ-11
Tel1
or
Tel2
port on the back of the residential
gateway.
Notes:
Telephones that require electrical connectors other than RJ-11 may require
an external adapter (sold separately).
6
Locate the AC power adapter provided with your residential gateway. Connect
the barrel connector end of the power adapter into the power input on the back
of the residential gateway. Then, plug the other end of the power adapter into an
AC outlet.
The residential gateway will perform an automatic search to locate and sign on
to the broadband data network. This process may take up to 2-5 minutes. The
residential gateway will be ready for use when the
Power
,
US/DS
, and
Online
LEDs on the front panel of the residential gateway stop blinking and remain on
continuously.
7
Plug in and power on your PC and other home network devices. If one or more
of these devices uses wireless networking, the
2.4G
or
5G
LED on the residential
gateway should be on or blinking.
8
At this point, the installation is complete, and you can begin surfing the Internet.
Note:
If your PC does not have Internet access, see
How Do I Configure TCP/IP
Protocol?
(on page 28) for information on how to configure your PC for TCP/IP.
For Internet devices other than PCs, refer to the DHCP or IP Address
configuration section of the User Guide or Operations Manual for those devices.
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21
Introduction
This chapter describes the behavior of the front panel indicators when
the residential gateway is first powered up, during normal operations,
and in special conditions.
3
Chapter 3
Operation of Front Panel
Indicators
In This Chapter
Initial Power On, Calibration, and Registration (AC Power
applied)
...............................................................................................
22
Normal Operations (AC Power Applied)
........................................
23
Special Conditions
..............................................................................
25
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Chapter 3
Operation of Front Panel Indicators
22
OL-30773-01
Initial Power On, Calibration, and Registration (AC
Power applied)
The following chart illustrates the sequence of steps and the corresponding
appearance of the residential gateway front panel LED status indicators during
power up, calibration, and registration on the network when AC power is applied to
the residential gateway. Use this chart to troubleshoot the power up, calibration, and
registration process of your residential gateway.
Note:
After the residential gateway completes Step 7 (Data Network Registration
Complete), the residential gateway proceeds immediately to Normal Operations. See
Normal Operations (AC Power applied)
(on page 23).
Front Panel LED Status Indicators During Initial Power Up, Calibration, and
Registration
Part 1, High Speed Data Registration
Step:
1
2
3
4
5
6
7
Front Panel
Indicator
Self
Test
Downstrea
m Scan
Downstream
Signal Lock
Ranging
Requesting
IP Address
Request High
Speed Data
Provisioning
File
Data
Network
Registration
Complete
1
POWER
On
On
On
On
On
On
On
2
DS
On
Blinking
On
On
On
On
On
3
US
On
Off
Off
Blinking
On
On
On
4
ONLINE
On
Off
Off
Off
Off
Blinking
On
5
ETHERNET
1-4
On
Off, On, or
Blinking
Off, On, or
Blinking
Off, On, or
Blinking
Off, On, or
Blinking
Off, On, or
Blinking
On
6
2.4G
On
On or
Blinking
On or
Blinking
On or
Blinking
On or
Blinking
On or Blinking
On or
Blinking
7
5G
On
On or
Blinking
On or
Blinking
On or
Blinking
On or
Blinking
On or Blinking
On or
Blinking
8*
WPS
Off
Off or
Blinking
Off or
Blinking
Off or
Blinking
Off or
Blinking
Off or Blinking
Off
9
TEL
1
On
Off
Off
Off
Off
Off
Off
10
TEL
2
On
Off
Off
Off
Off
Off
Off
*The WPS indicator is available only on the Model EPC3940.

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