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Page 16 / 24 Scroll up to view Page 11 - 15
16
How to reboot the Wireless
Access Point device
To reboot the Wireless Access Point device, you can unplug the power from
the back of the device, wait 2 minutes and then plug it back in. This will restart
the device without erasing your saved settings. Or, you can reboot the device
following the steps below.
Before you can access the Wireless Access Point device, you must first
determine which IP address has been assigned. To identify what the IP
address is:
1.
Open your web browser.
2.
Type
in the address bar, and then press
Enter
. If you are
prompted to enter in a username and password, these are set to the
following defaults:
Username
: admin
Password
: admin
3.
Select
Device Table
from the left menu. In this Device Table, note down the
IP address indicated for
WAP610N
. You will need this IP address to
continue.
4.
Close and then re-open your web browser.
5.
Type
where X is the last number in the IP address of the
WAP610N
device. Then press
Enter
. If you are prompted to enter in a
username and password, these are set to the following defaults:
Username
: admin
Password
: admin
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17
6. Click the
Administration
tab, then select
Management
.
7. Click
Start to Reboot
.
8. Click on
Save Settings
.
Important
: Clicking the
Reboot
button will only restart the WAP device, not
your computer.
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Page 18 / 24
18
Reset the device to factory
defaults
Use this option when you need to recover the factory default settings. This
might be necessary when a custom configuration did not go as planned, you
want a new configuration or your Wireless Access Point device does not
appear to be working properly.
Important
: This option resets all personalized settings on your Wireless Access
Point device.
To reset the Wireless Access Point device to its original factory defaults, press
and hold down the
reset
button on the back of the device for 5 seconds. Use
an object that will fit in the slot (such as a pen or pencil).
Or, you can reset the device following the steps below.
Before you can access the Wireless Access Point device, you must first
determine which IP address has been assigned. To identify what the IP
address is:
1.
Open your web browser.
2.
Type
in the address bar, and then press
Enter
. If you are
prompted to enter in a username and password, these are set to the
following defaults:
Username
: admin
Password
: admin
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19
3.
Select
Device Table
from the left menu. In this Device Table, note down the
IP address indicated for
WAP610N
. You will need this IP address to
continue.
4.
Close and then re-open your web browser.
5.
Type
where X is the last number in the IP address of the
WAP610N
device. Then press
Enter
. If you are prompted to enter in a
username and password, these are set to the following defaults:
Username
: admin
Password
: admin
6. Click the
Administration
tab and then select
Factory Defaults
.
7. Click
Restore All Settings
.
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20
Quick-fix solutions
Visit bell.ca/internetfix to troubleshoot most common problems.
Frequently asked questions
Q.
Why do I get an error message after entering my Bell Internet User ID
and Access Password?
A.
Ensure you enter your user ID and password correctly. These are case
sensitive. Both your Bell Internet user ID (b1#) and access password
were provided to you at the time of purchase. If you cannot locate these,
visit
bell.ca/getInternetID
or contact us at
310-SURF (310-7873)
.
Q.
My computer detects my wireless network but says it can’t access
the network. Why?
A.
If you have changed the encryption key (WPA2 key) to something other
than what was originally provided and don’t remember what it is, you
will need to reset the Wireless Access Point device to its original factory
default settings. Your original WPA2 Key is located on the back of the
WAP device.
Q.
Why can’t I access devices within the local area network?
A.
The devices may not be configured to receive an IP address
automatically. Check the devices that are not available within the
network and check the IP Address settings.
Q.
My Wireless Access Point device is not running properly after a power
outage. What can I do?
A.
Reboot the device by unplugging the power supply. Wait 2 minutes
before plugging it back in.
Q.
Once the service is installed, am I able to move the location
of the modem?
A.
You cannot relocate your modem after it has been installed. Your modem
requires a dedicated phone jack for the service that was set up by the
technician at time of installation.
Tips & troubleshooting
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