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Page 91 / 98 Scroll up to view Page 86 - 90
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Troubleshooting
9
Problem:
I am having difficulty setting up Wired Equivalent Privacy (WEP) security
on a client card from MyEssentials (Wireless Network Card or Adapter).
Solution:
The client card must use the same key as the Wireless G Router or
access point. For instance, if your Wireless Router or access point uses
the key 00112233445566778899AABBCC, then the client card must be
set to the exact same key.
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Networking Utility” screen. The “Advanced” button will allow you to view
and configure more options of your client card.
2.
Once the “Advanced” button is clicked, the Wireless Networking Utility
(WNU) from MyEssentials will appear. The WNU will allow you to manage
all the advanced features of the client card from MyEssentials.
3.
Under the “Wireless Network Properties” tab, select a network name
from the “Available Networks” list and click the “Properties” button.
4.
Under “Data Encryption”, select “WEP”.
5.
Ensure the box “The key is provided for me automatically” at the bottom
is unchecked. If you are using this computer to connect to a corporate
network, please consult your network administrator if this box needs to
be checked.
6.
Type your WEP key in the “Network key” box.
Important:
A WEP key is a combination of numbers and letters from
A—F and 0—9. For 128-bit WEP, you need to enter 26 keys. This
network key needs to match the key you assign to your Wireless G
Router or access point.
For example:
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key
7.
Click “OK”, and then “Apply” to save the settings.
If you are NOT using a wireless client card from MyEssentials, please
consult the manufacturer’s user manual for that wireless client card.
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Page 92 / 98
Troubleshooting
88
Problem:
Do MyEssentials products support WPA?
Solution:
Note:
To use WPA security, all your clients must be upgraded to drivers
and software that support it. At the time of this publication, a security
patch download is available, for free, from Microsoft. This patch works
only with the Windows XP operating system.
Download the patch here:
aspx?FamilyID=009d8425-ce2b-47a4-abec-274845dc9e91&displaylang=en
Other operating systems are not supported at this time. Microsoft’s patch
only supports devices with WPA-enabled drivers such as MyEssentials
802.11g products.
Download the latest driver at www.MyEssentialssupport.com for the
following products:
ME1000-USB, ME1002-NB, ME1004-R
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA) security
on a Wireless Router from MyEssentials for a home network.
Solution:
1.
From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2.
For “Encryption Technique”, select “TKIP” or “AES”. This setting will
have to be identical on the clients that you set up.
3.
Enter your pre-shared key. This can be from eight to 63 characters and
can be letters, numbers, symbols, or spaces. This same key must be
used on all of the clients that you set up. For example, your PSK might
be something like: “Smith family network key”.
4.
Click “Apply Changes” to finish. You must now set all clients to match
these settings.
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Troubleshooting
9
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA) security
on a client card from MyEssentials (Wireless Network Card or Adapter)
for a home network.
Solution:
Clients must use the same key that the Wireless G Router or access
point uses. For instance, if the key is “Smith Family Network Key” in
the Wireless G Router or access point, the clients must also use that
same key.
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Networking Utility” screen. The “Advanced” button will allow you to view
and configure more options of your client card.
2.
Once the “Advanced” button is clicked, the Wireless Networking Utility
from MyEssentials (WNU) will appear. The WNU will allow you to manage
all the advanced features of the client card from MyEssentials.
3.
Under the “Wireless Network Properties” tab, select a network name
from the “Available Networks” list and click the “Properties” button.
4.
Under “Network Authentication”, select “WPA-PSK (no server)”.
5.
Type your WPA key in the “Network key” box.
Important:
WPA-PSK is a combination of numbers and letters from
A—Z and 0—9. For WPA-PSK, you can enter eight to 63 characters.
This network key needs to match the key you assign to your Wireless G
Router or access point.
6.
Click “OK”, then “Apply” to save the settings.
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Troubleshooting
90
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA) security
on a client card from MyEssentials (Wireless Network Card or Adapter)
for a business.
Solution:
1.
Double-click the “Signal Indicator” icon to bring up the “Wireless
Networking Utility” screen. The “Advanced” button will allow you to view
and configure more options of your client card.
2.
Once the “Advanced” button is clicked, the WNU will appear. This Utility
will allow you to manage all the advanced features of the client card
from MyEssentials.
3.
Under the “Wireless Network Properties” tab, select a network name
from the “Available Networks” list and click the “Properties” button.
4.
Under “Network Authentication”, select “WPA”.
5.
In the “Authentication” tab, select the settings that are indicated by your
network administrator.
6.
Click “OK”, then “Apply” to save the settings.
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA) security
and I am NOT using a client card from MyEssentials for a home network.
Solution:
If you are NOT using a Wireless Notebook Network Card from MyEssentials
and it is not equipped with WPA-enabled software, a file from Microsoft
called “Windows XP Support Patch for Wireless Protected Access” is
available for free download:
Note:
The file that Microsoft has made available works only with Windows
XP. Other operating systems are not supported at this time. You also need
to ensure that the wireless card manufacturer supports WPA and that you
have downloaded and installed the latest driver from their support site.
Supported Operating Systems:
•
Windows XP Professional
•
Windows XP Home Edition
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Troubleshooting
9
Enabling WPA-PSK (no server)
1.
In systems running Windows XP, click “Start > Control Panel >
Network Connections”.
2.
Right-click on the “Wireless Networks” tab. The “Wireless Network
Connection Properties” screen appears. Ensure the “Use Windows
to configure my wireless network settings” box is checked.
3.
Under the “Wireless Networks” tab, click the “Configure” button,
and you will see the client card properties screen.
4.
For a home or small business user, select “WPA-PSK” under
“Network Administration”.
5.
Select “TKIP” or “AES” under “Date Encryption”. This setting will
have to be identical to the Wireless G Router or access point that
you set up.
6.
Type in your encryption key in the “Network key” box. Important:
Enter your pre-shared key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be
used on all of the clients that you set up.
7.
Click “OK” to apply settings.
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