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Product Overview
Product Overview
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Recent Developments
Even as streaming audio and video over the Internet became common, VoIP 
quality was still sub-par. What, you may ask, is the reason for this? While 
it’s relatively easy to convert a song or even a video into IP-based packets 
and have it arrive in decent shape, the Internet was not designed as a two-
way street, i.e., to support two-way communications as in your typical 
conversation. Early VoIP calls were much like walkie-talkie speech, halting and 
unsynchronized. A common trick was to let the other speaker know you had 
finished talking by ending your statement with the word “Over.” For example, 
“How are you today? Over.” “Not too good, I think I’ve the flu. Are you busy? 
Over.”
This method was effective, but hardly conducive to a comfortable conversation! 
Therefore, substantial cost savings, although attractive, were not enough to 
make up for unacceptably poor call quality. Now, however, thanks to dedicated 
hardware processing and protocols like Session Initiation Protocol (SIP), VoIP 
can be as smooth as a session that uses the regular telephone network, greatly 
increasing its appeal.
Equally as important to VoIP’s recent surge has been the widespread adoption 
of broadband in both homes and businesses, which delivers the bandwidth 
required to come close to PSTN quality.
Features and Benefits 
NAT also enables multi-user Internet access via a single user account, and 
virtual server functionality (providing protected access to Internet services such 
as Web, FTP, email, and Telnet) VPN pass-through (IPSec-ESP Tunnel mode, 
L2TP, PPTP) User-definable application sensing tunnel supports applications 
requiring multiple connections easy setup through a web browser on any 
operating system that supports TCP/IP compatible with all popular Internet 
applications. 
VoIP Features and Benefits 
Full Session Initiation Protocol (SIP) support 
Voice Activity Detection (VAD) conserves bandwidth 
Quality of Service (QoS) provides superior voice quality 
Voice over IP (VoIP)
An Introduction 
Using Voice over IP (VoIP), instead of making calls over the regular telephone 
network, calls are made over computer (IP) networks, either through your 
Internet Service Provider’s connection or through your local network. Calls 
made are generally cheaper than traditional calls. 
The basic steps involved in VoIP include the conversion of an analog voice 
signal to digital, the encoding and then compression of the signal into Internet 
Protocol (IP) packets. The VoIP Router is equipped with a digital signal 
processor (DSP), which segments the voice signal into frames and stores them 
in voice packets. Using the industry standard codecs, G.711, G.723.3 and 
G.729, these packets are encoded. These IP packets are then transmitted in 
accordance with International Telecommunications Union specification SIP over 
the Internet to their destination where the process is reversed. 
Advantages of Using VoIP 
The main advantage of VoIP over the traditional Public Switched Telephone 
Network (PSTN) is the ability to make low-cost calls over the IP network. One 
of the greatest benefits is cheaper long distance calls.
Past Problems 
Internet-based telephony has been around for years but, until now, has not 
reached the mainstream market. 
Products with a true cost-saving advantage over standard telephones do not 
have comparable call quality. Users experience a prolonged delay making 
conversation difficult. 
Call-completion rates are very low due to firewalls and the use of Network 
Address Translation (NAT), which renders over 50% of residential computers 
unable to communicate with traditional VoIP software. 
The user interface is complicated, and requires substantial configuration and 
technical skills. 
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