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124
Troubleshooting
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a non-Belkin client card for a home network.
Solution:
For non-Belkin WPA Wireless Desktop and Wireless Notebook
Network Cards that are not equipped with WPA-enabled software, a
file from Microsoft called “Windows XP Support Patch for Wireless
Protected Access” is available for free download:
www.microsoft.com/downloads/details.aspx?FamilyID=009d8425-
ce2b-47a4-abcc-2748dc9e91diplaylang=en
Note:
The file that Microsoft has made available works only with
Windows XP. Other operating systems are not supported at this
time. You also need to ensure that the wireless card manufacturer
supports WPA and that you have downloaded and installed the
latest driver from their support site.
Supported Operating Systems:
• Windows XP Professional
• Windows XP Home Edition
Enabling WPA-PSK (no server)
1.
Under Windows XP, click “Start > Control Panel > Network
Connections”.
2.
Right-click on “Wireless Networks” tab will display the following
screen. Ensure the “Use Windows to configure my wireless
network settings” check box is checked.
3.
Under the Wireless Networks tab, click the “Configure” button,
and you will see the following screen.
4.
For a home or small business user, select “WPA-PSK” under
“Network Administration”.
Note:
Select WPA (with radius server) if you are using this
computer to connect to a corporate network that supports an
authentication server such as a radius server, please consult
your network administrator for further information.
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5.
Select “TKIP” or “AES” under “Date Encryption”. This setting will
have to be identical to the Wireless Router or Access Point that
you set up.
6.
Type in your encryption key in the “Network Key” box.
Important:
Enter your Pre-Shared key. This can be from 8 to 63
characters and can be letters, numbers, or symbols. This same
key must be used on all of the clients that you set up.
7.
Click “OK” to apply settings.
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126
Troubleshooting
What’s the difference between 802.11b, 802.11g and 802.11a?
Currently there are three levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation 802.11x, so named by the IEEE, the
board that is responsible for certifying networking standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps. See
the following chart for more detailed information.
Wireless Comparison
Wireless
Technology
802.11b
802.11g
802.11a
Speed
11Mbps
54Mbps
54Mbps
Frequency
Common
household
devices such as
cordless phones
and microwave
ovens. May
interfere with
the 2.4GHz
unlicensed band
Common
household
devices such as
cordless phones
and microwave
ovens. May
interfere with
the 2.4GHz
unlicensed band
5GHz -
uncrowded band
Compatibility
Compatible with
802.11g
Compatible with
802.11b
Incompatible
with 802.11b or
802.11g
Range
Depends on
interference -
typically 50-300
ft. indoors
Depends on
interference -
typically 50–300
ft. indoors
Less interference
- range is
typically 50-100
feet
Adoption
Mature - widely
adopted
Expected to
continue to grow
in popularity
Slow adoption
for consumers -
more popular in
business
Price
Inexpensive
More expensive
Most expensive
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Technical Support
You can find technical support information at
networking
or
www.belkin.com
through the tech support area. If you
want to contact technical support by phone, please call:
US:
877-736-5771 or
310-898-1100 ext.2263
Europe:
00 800 223 55 460
Australia:
1800 666 040
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128
Information
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such
manner that the potential for human contact normal operation is minimized.
When connecting an external antenna to the device, the antenna shall be
placed in such a manner to minimize the potential for human contact during
normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less
than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy.
If not installed and used in accordance with the instructions, it may cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin Corporation, of 501 West Walnut Street,
Compton, CA 90220, declare under our sole
responsibility that the product,
F5D7231-4
to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
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