Support by Fax
FRITZ!Box Fon WLAN 7570 vDSL
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Support by Fax
If necessary, you can reach AVM Support at the fax number:
+49 (0)30 / 39 97 62 66
The following information should be included in your fax to
the Support team:
°
Your name and address.
°
An e-mail address or fax number at which you can be
reached.
°
the serial number of the FRITZ!Box
The serial number is printed on the sticker attached to
the base of the device. Support staff will always check
this number to ensure that you are a registered user.
°
Which
operating
system
are
you
using
(e.g.,
Windows Vista or Windows XP)?
°
How is the FRITZ!Box connected to your computer, wi-
th a network cable or via WLAN?
°
At what step of the installation or in which application
does an error occur or an error message appear? What
is the exact wording of the message?
°
Which firmware does FRITZ!Box use? The firmware ver-
sion is displayed on the “Overview” page of the
FRITZ!Box user interface.
Once you have put together this information, please fax it
to AVM Support. The Support team will assist you in resolv-
ing your problem.