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Page 11 / 33 Scroll up to view Page 6 - 10
Transferring a Phone Number
Transferring a landline phone number to your AT&T Home Base can take about
four (4) days. Outgoing calls can be made immediately using your AT&T Home
Base, however incoming calls (including 911) will continue through your old service
until the transfer is complete. Keep a phone connected to your wall jack or prior
service to continue to receive incoming calls until the transfer is complete. To
check the status of your transfer, visit
att.com/port
.
AT&T Home Base Manager
The AT&T Home Base Manager allows you to easily manage your AT&T Home
Base. You can:
•
Customize settings
•
Change your Wi-Fi network name and password
•
Check signal strength, data usage, and important messages from AT&T
•
Get help and information
To access the AT&T Home Base Manager, first connect to your AT&T Home Base.
In your browser address field, enter
http://att.homebase
and log in using
“attadmin” (Note: You can customize the login that is used to access the
AT&T Home Base Manager by going to
Settings
>
Advanced
>
Administrator
).
12
The AT&T Home Base Manager includes a navigation panel on the left side of the
screen, which contains the following sections:
•
Home
– displays general device information and help.
•
Connected Devices
– view devices currently connected to your AT&T Home
Base and block/unblock devices from connecting.
•
Data Used
– check your billing month-to-date data usage and days remaining in
your billing cycle.
•
Call Log
– view incoming, outgoing, and missed calls placed to and from your
AT&T Home Base.
•
Messages
– view messages from AT&T about your service plan (See
Important
Messages
on page 17).
•
Settings
– customize your device’s Wi-Fi and security settings (See
Device
Configuration
on page 34).
•
About Your Home Base
– get details regarding current device status and
information.
•
AT&T Software Update
– view software updates that are delivered
automatically over the AT&T cellular network.
13
Page 12 / 33
Using Your Device
Calling
Making Calls
Using a phone connected to your AT&T Home Base, place and receive calls as you
normally would. The AT&T Home Base supports both cordless and corded phone
dialing methods.
Note:
Make sure to dial the 10-digit phone number, including area code.
Three-Way Calling
While on an existing call, press the
Flash
(or
Phone/Talk
) key on your phone to put
the first party on hold. When you hear a dial tone, dial the second party’s number
(wait up to four [4] seconds). When the second party answers, press the
Flash
(or
Phone/Talk
) key again to complete the three-way connection. If the second party
does not answer, press the
Flash
(or
Phone/Talk
) key to end the connection and
return to the first party.
Note:
If your phone does not have a
Flash
(or
Phone/Talk
) key, use the off-hook
mechanism supported by your phone instead
.
Call Waiting
You will hear two tones if someone calls while you are already on a call.
To hold the current call and accept the waiting call, press the
Flash
(or
Phone/
Talk
) key. You can press the
Flash
(or
Phone/Talk
) key anytime to switch back
and forth between calls.
To clear the current call and accept the waiting call, enter “
1
“ and press the
Flash
(or
Phone/Talk
) key.
To reject (User Busy) the waiting call, enter “
0
“ and press the
Flash
(or
Phone/
Talk
) key.
14
Notes:
•
Your AT&T Home Base comes with standard three-way calling and call
waiting. Operation of these features will vary depending on your home phone
equipment.
•
If your phone does not have a
Flash
(or
Phone/Talk
) key, then use the off-hook
mechanism supported by your phone.
Call Forwarding
To forward all calls, dial:
1.
*21*
2.
The 10-digit number to which you wish to forward your calls
3.
# key
(Example: *21*1234567890# forwards your calls to the phone number
123-456-7890)
Please wait at least three (3) seconds and you hear a confirmation tone for the
forwarding to complete before hanging up.
To un-forward calls, dial
#21#
, please wait at least three (3) seconds and you hear
a confirmation tone for the un-forwarding to complete before hanging up.
Note:
Applicable wireless minute plan rates apply to forwarded calls.
Call Log
You can view incoming and outgoing calls placed to and from your AT&T Home
Base at
att.com/myatt
, or on the AT&T Home Base Manager. To view call details
on the AT&T Home Base Manager, enter
http://att.homebase
directly into your
browser address field on any device that is connected to your AT&T Home Base.
Log in using “
attadmin
” (or your customized login) and go to
Call Log
.
15
Page 13 / 33
Internet Access
Connect Other Devices
You can connect up to 10 Wi-Fi enabled devices simultaneously to your AT&T
Home Base, including smartphones, tablets, laptops, etc.
1.
Open the Wi-Fi network manager on your Wi-Fi enabled device.
2.
Find and select the Wi-Fi network name (SSID)
ATT-HOMEBASE-XXXX
.
3.
When prompted, enter the Wi-Fi password found on the bottom of the
AT&T Home Base.
Connect WPS devices
Wi-Fi Protected Setup (WPS) allows WPS-enabled devices to be connected to a
Wi-Fi network without having to type a Wi-Fi password.
1.
With the AT&T Home Base powered on, press and hold the WPS button
for one (1) second.
2.
Within two (2) minutes, press the WPS button on the wireless device you
want to connect.
3.
Your AT&T Home Base and the wireless device will communicate and
establish the connection.
Connect via Ethernet
To connect via Ethernet, plug one end of your Ethernet cable into the Ethernet
port on your computer and the other end into the Ethernet port on the back of
the AT&T Home Base.
16
Changing Wi-Fi Network Name and Password
You can customize your AT&T Home Base Wi-Fi network name (SSID) and
password using the AT&T Home Base Manager. On any device that is connected
to the AT&T Home Base, enter
http://att.homebase
directly into your browser
address field and log in using “attadmin” (or your customized login). Go to
Settings
>
Wi-Fi
>
Basic
to change your network name and
Settings
>
Wi-Fi
>
Security
to change your password.
Note:
You will need to reconnect all Wi-Fi devices using the new information.
Important Messages
Your AT&T Home Base is able to receive important messages from AT&T regarding
new software updates and your service plan. You are not able to respond or reply
to these messages.
To view your messages, use any device that is connected to the AT&T Home Base
and enter
http://att.homebase
directly into your browser address field. Log in
using “attadmin” (or your customized login), and go to
Messages
.
Managing Connected Devices
You can view devices currently connected to your AT&T Home Base and block
and unblock devices using the AT&T Home Base Manager. On any device that is
connected to the AT&T Home Base, enter
http://att.homebase
directly into your
browser address field. Log in using “attadmin” (or your customized login), and go
to
Connected Devices
.
17
Page 14 / 33
18
19
Checking Your Voice and Data Usage
You can check your voice and data plan usage for your current billing cycle by
either downloading the free
myAT&T™ app
to your smartphone or visiting
att.com/myatt
on your computer.
To download the myAT&T app, visit your device app store (Google Play, Apple App
Store, Windows Store) or go to
att.com/myattapp
from your smartphone. Once
downloaded, you will need to log in to manage your account and review usage
details. Data and messaging rates may apply.
If you go to
att.com/myatt
on your computer, you will need to log in to manage
your account and review usage details.
If you don’t already have a User ID and password,
select
Register
.
Then, you will need to follow these steps:
1.
Select
Wireless/Wireless Home Phone
as the
account type and enter the requested information.
2
If you receive a
validation code
, enter it. Or, enter
the password for the account if requested.
3.
If prompted, indicate whether you are the account
owner, meaning your name is on the bill. Or, if you
don’t own the account, provide the account
information to gain access.
4.
Create your
User ID
and
Password
.
5.
Agree to the
Terms & Conditions
.
Once you have logged on to your account, your voice and data usage will
be displayed.
If you only have wireless service with AT&T, a summary of your usage will be
displayed on the home screen (see below):
If you have multiple services with AT&T, you will need to select
Wireless
and then
the tab with your AT&T Home Base phone number to view usage details.
Page 15 / 33
If you did not provide an email address for email notifications when you purchased
your AT&T Home Base, you can do so at
att.com/myatt
. Once you have logged
on to your account, go to
Profile
and enter a valid email address. You will receive
email notifications when you are approaching your data plan limit or if you have
exceeded your data plan limit. If you have a limited voice plan, you will also receive
notifications as you are approaching your voice plan limit or if you have exceeded
your voice plan limit.
You can also use the AT&T Home Base Manager to check your data plan usage
and view data usage notifications. On any device that is connected to your AT&T
Home Base, enter
http://att.homebase
directly into your browser address field.
Log in using “attadmin” (or your customized login). To check your data usage
and the days remaining in your billing cycle, go to
Data Used
. To view data usage
notifications, go to
Messages
. The “i” light on your AT&T Home Base will blink green
when you have a new notification.
Note:
Actual billed usage can be higher than the estimated data usage displayed in
the usage meter.
Helpful Tips
Home Answering Machines
If you choose to use your home answering machine instead of the voicemail
provided by your AT&T Home Base, you will need to set your answering machine
to pick up calls before network voicemail, which is fewer than four (4) rings. If you
have a standalone answering machine, you can connect it to the “Phone 2” port on
the back of your AT&T Home Base.
20
Alternatively, you can call AT&T Customer Service at 1-800-331-0500 to turn off
the network voicemail feature.
Adjusting Volume
Use your home phone’s volume adjustment if available. Alternatively, the volume
of the AT&T Home Base can be adjusted. Six volume levels are available (level 1
to level 6) with the default setting at level 3. While on a call, press ** to decrease
volume or press ## to increase volume. Each time ** or ## is pressed, the volume
level is decreased or increased one volume level.
To exit Volume Setting Mode, press any other key or wait five (5) seconds.
Powering On/Off
The
On/Off button
is used to turn your AT&T Home Base on or off.
When powered off,
the AT&T Home Base will no longer send or receive calls, but it will continue to
charge
the back-up battery if still connected to the wall outlet.
To turn on your AT&T Home Base, press and hold the
On/Off button
for three (3)
seconds until the power light stays solid green, if connected to a power supply (it
will blink green if on back-up battery). To turn off your AT&T Home Base, press and
hold the
On/Off button
for three (3) seconds until all the lights turn off.
TTY Support
TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf) are
supported by the AT&T Home Base. In order to use the TTY network, you must
have a TTY-compatible phone and be in TTY mode. Note that most digital wireless
devices are TTY-compatible.
Dial
*983*889*n#
to set the TTY mode.
•
n = 0: TTY off mode. The standard voice speaking mode and listening mode.
This is the default setting.
•
n = 1: TTY full mode. Transmit and receive the TTY characters.
•
n = 2:
VCO mode. Receive TTY characters but transmit by speaking into the
speaker.
•
n = 3:
HCO mode. Transmit TTY characters but receive by listening to the re
ceiver.
21

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