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Getting to Know Your Device
Power
Voicemail
Information
(See “AT&T Home Base
Manager” on page 12)
Wi-Fi
Signal Strength
WPS*
*Allows WPS-enabled devices to be connected via Wi-Fi without typing a Wi-Fi password.
For detailed instructions, please refer to page 16.
Telephone
Ports
Ethernet
Power
Input
On/Off
2
LED Indicators
The table below describes possible states for each of the LED indicators.
Key
Icon Name
Indicator
Status
Power
Green solid
On
Green blinking
Battery: More than 50%
Yellow blinking
Battery: 20 – 50%
Red blinking
Battery: Less than 20%
Off
No power
Voicemail
Green blinking
New voicemail
Off
No new voicemail
Information
Green blinking
Check the AT&T Home Base
Manager – see messages
Off
No unread messages
Wi-Fi
Green solid
Wi-Fi on
Green flickering
Data transferring
Off
Wi-Fi off
Signal
Strength
Green solid
Strong signal
Yellow solid
Moderate signal
Red solid
No service
Red blinking
Check SIM
3
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How It Works
The AT&T Home Base uses the AT&T cellular network to provide phone service to
your cordless or corded home phone(s) and Internet access to your computer
and Wi-Fi enabled devices. Place it anywhere in your home where you have a
strong wireless signal. It does not require the use of a home phone wall jack like
traditional home phone service.
The AT&T Home Base provides many calling services, such as voicemail, Caller
Number ID, Call Waiting, Call Forwarding, and Three-way Calling for your home
phone(s). It also includes a back-up battery in case of a power outage.
Device Installation
Before You Begin
The AT&T Home Base works exclusively with the AT&T
cellular network and DOES
NOT use your home phone wall jacks.
Your device should be located:
Where you have a strong signal from a cell
tower, typically near a window or outside
wall. Signal strength may vary in different
parts of your home.
Near an electrical wall outlet.
In the general area where you’ll be using
your home phone, computer, or Wi-Fi enabled devices.
Select which phone and computer/Wi-Fi
enabled
device you will use with the
AT&T Home Base:
A cordless phone system with multiple handsets should be used to place
phones throughout your home.
If using an existing phone, unplug it from the wall jack.
For Internet access, you may connect up to 10 devices via Wi-Fi and one
via Ethernet simultaneously.
4
STEP 1: Set Up Your Device
Install the Back-up Battery
1.
Remove the bottom of the device by pushing the entire cover
in the direction of the arrow.
Ports
2. Insert the back-up battery.
Battery
3. Replace the cover.
NOTES:
The back-up battery is intended for backup purposes only and may take
approximately eighteen (18) hours to fully charge.
Charge time may be impacted by environmental factors and the back-
up battery will stop charging when the ambient temperature is outside of
the temperature range allowed for charging (32°F - 131°F).
5
A
Page 8 / 33
C
Check the Wireless Signal
Wait a few seconds for the signal strength light to turn on, while your device
connects to the cellular network.
Confirm signal strength
light is green for optimal
performance. Yellow
indicates a moderate
signal and may
be sufficient.
NOTE: If you do not see a green light, you may want to choose another
location in your home, such as near a window or outside wall.
STEP 1: Set Up Your Device
(continued)
B
Turn on Your Device
1.
Plug the power cord into an electrical wall outlet.
2.
Connect the other end of the power cord into the Power Input port on
the back of your AT&T Home Base.
3.
Press and hold down the round On/Off button for 3 full seconds until the
power light stays solid green.
On/Off
Hold 3 seconds
6
STEP 2: Connect Your Phone
Unplug your Phone from the Wall Jack
The AT&T Home Base is not used with your home phone wall jack.
NOTE: If you have a cordless phone, keep it plugged into a power outlet.
B
Connect your Phone to the Device
Plug your phone into the “Phone 1” port on the AT&T Home Base, using your
existing phone cable or the included phone cable.
NOTE: Do not plug the AT&T Home Base or your phones into your wall jacks.
7
Signal
Strength
A
Page 9 / 33
Use the fo lowing information to co
nect to the Internet:
Network Name:
A T-
HOMEBASE-
X
Pa sword:
X
Wi-Fi Access
Helpful service information:
The
light wi l blink gr
en when you have an important
me
sage from AT&T about your service plan.
On any device co
nected to the AT&T Home Base, go to:
URL:
h tp: /a t.homebase
Login:
a tadmin
STEP 2: Connect Your Phone
(continued)
Place a Test Call
Place a test call from your connected home phone. Make sure to
dial the 10-digit phone number, including area code.
For best results, place the cordless phone base at least 12 inches
from the AT&T Home Base.
Important Phone Tips
Voicemail is included with your service. Dial “
1
” to set up and access. If
you choose to use an answering machine instead, set it to fewer than
four (4) rings.
To place phones throughout your home, use a cordless phone system
with multiple handsets. Wall jacks are not used with the AT&T Home Base.
The “Phone 2” port can be used to connect an additional phone or
standalone answering machine. It uses the same phone number as the
“Phone 1” port.
Your AT&T Home Base does not support incoming/outgoing fax service
or home alarm systems.
Your AT&T Home Base does not support rotary or pulse-dialing phones.
Details on using voicemail and transferring a landline phone number can be
found on pages 11-12.
8
STEP 3: Connect to the Internet
Select Your Internet Connection
To Connect via Wi-Fi:
1.
Open the Wi-Fi network manager on
your computer or Wi-Fi enabled device.
2.
Find and select the AT&T Home Base
Wi-Fi network name (SSID)
(e.g., ATT-HOMEBASE-XXXX).
Wi-Fi Networks
ATT-HOMEBASE-XXXX
Other Network
Guest WiFi
Free Public WiFi
To Connect via Ethernet:
Use an Ethernet cable (not included) to connect your computer or other
device to the Ethernet port on the back of your AT&T Home Base. Go to
att.net
(or your favorite website) to confirm your Internet connection.
Skip Steps 3B and 3C.
To connect via WPS, see page 16.
B
Enter Wi-Fi Network Password
When prompted, enter the Wi-Fi password found on the bottom of the
AT&T Home Base.
9
C
A
Page 10 / 33
STEP 3: Connect to the Internet
(continued)
C
Confirm Internet Connection
Go to
att.net
(or your favorite website) to confirm your Internet connection.
When your device is transmitting to and from the Internet, the Wi-Fi light will
flicker green.
Important Internet Tips
To check your data usage or manage your account, go to
att.com/myatt
.
To customize your device settings, view important messages about your AT&T
service plan, and check your data usage, use the AT&T Home Base Manager.
On any device connected to the AT&T Home Base, enter
http://att.homebase
directly into your browser address field and use “attadmin” as your login.
To setup a free AT&T email account, go to
att.net/signup
and select
Start Now
.
10
Voicemail
Your AT&T Home Base comes with standard wireless voicemail. Follow the steps
below to setup and use your voicemail.
Setup
Dial
1
on any home phone connected to the AT&T Home Base and wait four (4)
seconds to connect to your AT&T wireless voicemail. Simply follow the voice
prompts to complete setup. To enable remote voicemail retrieval and for added
security be sure to create a password during setup.
For more help on setting up your AT&T voicemail, go to
att.com/voicemailsetup
.
Message Waiting
There are two indicators for a new message waiting: 1) the voicemail icon; and
2) an intermittent dial tone.
The voicemail icon
on your AT&T Home Base blinks when a voicemail
message is waiting. You will also hear an intermittent dial tone on any connected
phone handset before placing a call.
Retrieving Messages
To retrieve voice messages, dial
1
on any home phone connected to the AT&T
Home Base and wait four (4) seconds to connect to your AT&T wireless voicemail
box. Simply follow the voice prompts to listen to and manage your messages.
(Alternately, you may dial your 10-digit home phone number to access your
voicemail box.)
Remote Retrieval
To retrieve voicemail messages from a phone not connected to the AT&T Home
Base, dial
the number associated with your AT&T Home Base service. When
voicemail picks up, press
*
.
You will then be prompted to enter your password.
Simply follow the prompts to listen to and manage your voicemail messages.
11

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