Page 36 / 54
Scroll up to view Page 31 - 35
2
Click the
Network
icon.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
36
Page 37 / 54
3
Choose
Automatic
from the Location drop-down menu, and
Built-in Eth-
erne
t from the Show menu.
4
Choose the TCP/IP tab, if necessary.
If you are using
TCP/IPv4
, go to
step 5
.
If your cable provider requires
TCP/IPv6
, go to
step 8
.
5
Choose
Using DHCP
from the Configure IPv4 menu.
6
If necessary, click the
Renew DHCP Lease
button.
7
Close the System Properties application.
TCP/IPv4 configuration is completed.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
37
Page 38 / 54
8
If you are using TCP/IPv6, click
Configure IPv6
near the bottom of the pre-
vious window.
9
Choose
Automatically
from the Configure IPv6 drop-down menu and click
OK
.
10
Close the System Properties application.
Touchstone
TG862 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
38
Page 39 / 54
39
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone
TG862 Telephony Gateway User’s Guide
Using the Telephony Gateway
This chapter describes the controls and features available on the Telephony Gate-
way, and covers basic troubleshooting procedures.
•
Setting up Your Computer to Use the Telephony Gateway
•
Indicator Lights for the TG862
•
Using the Reset Button
Setting up Your Computer to Use the Telephony
Gateway
Follow the instructions in the information packet supplied by your cable company.
Contact your cable company if you need help setting up your computer.
Page 40 / 54
40
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone
TG862 Telephony Gateway User’s Guide
Indicator Lights for the TG862
The Touchstone Telephony Gateway has seven LED indicator lights to assist in trou-
bleshooting.
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be
shorted (touching), or there may be undesired voltage on the lines. If this pattern
persists for more than 10 seconds, disconnect the telephone lines from the Tele-
phony Gateway, then call a wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet and wireless LANs, and the
telephones, during normal operation.
Mode
WiFi
Tel 1 / Tel 2
AC Power
On
= WiFi
Enabled
Off = WiFi
Disabled
Flash
=
Computer Activity
On
= On-hook
Flash
= Off-hook
Off = disabled
No AC Power
Off
On
= On-hook
Flash
= Off-hook
Off = disabled
Firmware Upgrade
(normal operation)
(normal operation)
US/DS
Online
WiFi
Tel 1
Tel 2
Battery
Power
US/DS
Online
WiFi
Tel
Tel
Battery
1
2
TG862
ARRIS
Power
19216811.live