Arris TG862G-CT Router Manual PDF (Setup & Configuration Guide)

Page 16 / 54 Scroll up to view Page 11 - 15

Power

US/DS

Online

WiFi

Tel

Battery

1

2

TG862

ARRIS

B

E

C

A

D

F

H

G

16

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone

TG862 Telephony Gateway User’s Guide

Front Panel

The front of the Telephony Gateway has the following indicators:

A

WPS

button with indicator light: indicates Wireless Protected Setup (WPS)

is active. (Button with light ring is located on top of unit.)

B

Power

: indicates whether AC power is available to the unit.

C

US/DS

: indicates upstream and downstream connectivity.

D

Online

: indicates internet data transmission status.

E

WiFi

: indicates the status of the wireless LAN.

F

Tel 1:

indicates the status of telephone line 1.

G

Tel 2

: indicates the status of telephone line 2.

H

Battery

: indicates the battery status.

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Rear Panel

The rear of the Telephony Gateway has the following connectors and controls:

A

Reset

button: resets the Telephony Gateway as if you power cycled the unit.

Use a pointed non-metallic object to press this button.

B

USB:

USB host connector - future support for external USB devices

C

Tel 1

: connector for the ﬁrst phone line.

D

Tel 2

: connector for the second phone line.

E

Ethernet (1 - 4)

: connectors for use with a computer LAN port.

F

Cable

: connector for the coaxial cable.

G

Power

: connector for the power cord.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

17

Reset

USB

Tel

1

2

1

2

3

4

Ethernet

Cable

Power

B

E

C

A

D

F

G

Page 18 / 54

Selecting an Installation Location

There are a number of factors to consider when choosing a location to install your

Telephony Gateway:

•

Is an AC outlet available nearby? For best results, the outlet should not be

switched and should be close enough to the Telephony Gateway that exten-

sion cords are not required.

•

Is a cable jack available? For best performance, keep the number of split-

ters between the jack and cable drop to a minimum. Each splitter attenuates

(reduces) the signal available to the Telephony Gateway. A large number of

splitters can slow down the Internet connection and even affect your tele-

phone service.

•

Can you easily run cables between the Telephony Gateway’s location and

the phones?

•

If you are connecting devices to the Ethernet ports, can you easily run ca-

bles between the Telephony Gateway’s location and those devices?

•

If you want to install the Telephony Gateway on a desktop, is there enough

space on either side to keep the vents clear? Blocking the vents may cause

overheating.

•

How close are your wireless devices? The Telephony Gateway wireless con-

nection range is typically 100–200 feet (30m–65m). A number of factors

can affect connection range, as described below.

Desktop mounting instructions

Position the Telephony Gateway so that:

•

air ﬂows freely around it

•

the back faces the nearest wall

•

it will not fall to the ﬂoor if bumped or moved

•

the ventilation holes on the side of the unit are not blocked.

Cleaning Instructions

Clean the Telephony Gateway using only a clean, slightly moistened, cloth. Do not

use aerosols in the vicinity of the Telephony Gateway.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

18

Page 19 / 54

Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.

Note:

Decreasing the range of your wireless network may be beneﬁcial, as long

as the decreased range is sufﬁcient for your needs. By limiting your net-

work’s range, you reduce interference with other networks and make it

harder for unwanted users to ﬁnd and connect to your network.

Note:

Setting the trasmit power level to High increases the range.

Setting it

to Medium or Low decreases the range proportionately.

Increases range:

•

Raising the unit above the devices (for example, in-

stalling the Telephony Gateway in the upper ﬂoor of a

multi-story dwelling)

•

Adding wireless hubs in a bridge (WDS) network

Decreases range:

•

Lowering the unit below the devices (for example, in-

stalling the Telephony Gateway in a basement)

•

Metal or concrete walls between the Telephony Gate-

way and other devices

•

Large metal appliances, aquariums, or metal cabinets

between the Telephony Gateway and other devices

•

Interference and RF noise (2.4 GHz wireless phones,

microwave ovens, or other wireless networks)

Touchstone

TG862 Telephony Gateway User’s Guide

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Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

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Glossary

19

Page 20 / 54

Connecting the Telephony Gateway

WARNING

Risk of injury or equipment damage

Connecting the Telephony Gateway to the home’s existing telephone

wiring should only be performed by a professional installer. Physical con-

nections to the previous telephone provider must be removed and the

wiring must be checked; there must not be any voltage. Cancellation of

telephone service is not adequate. Failure to do so may result in loss of

service and/or permanent damage to the Telephony Gateway.

1

Connect one end of the coax cable to the cable outlet or splitter, and the

other end to the Telephony Gateway’s Cable connector (

F

). Tighten the con-

nections by hand, then tighten an additional 1/8 turn with a wrench.

Note

: For best performance, use high-quality coax cable and minimize or

eliminate splitters between the cable jack and the Telephony Gateway.

2

Insert the plug from the power cord into the Power connector on the back

of the Telephony Gateway (

G

) and insert the power cord into a convenient

AC outlet.

The Power light on the front of the Telephony Gateway lights up, then ﬂashes

once (refer to the LED tables shown in Using the Telephony Gateway). See

Troubleshooting

if the Power light does not turn on.

3

Connect one end of the Ethernet cable to any Ethernet port on the back of

the Telephony Gateway, (

E

) and the other end to the Ethernet port on a

computer, hub, or broadband router.

Note

: If you are connecting to a computer or an Ethernet hub with a cross-

over switch, use a straight-through cable.

4

Connect one end of the telephone cable to the telephone port on the back

of the Telephony Gateway (

C

or

D

). Connect the other end to the telephone.

Touchstone

TG862 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

20

Reset

USB

Tel

1

2

1

2

3

4

Ethernet

Cable

Power

B

E

C

A

D

F

G

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