Arris TG852 Router Manual PDF (Setup & Configuration Guide)

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Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.

Note:

Note that decreasing the range of your wireless network may be bene-

ﬁcial, as long as the decreased range is sufﬁcient for your needs. By lim-

iting your network’s range, you reduce interference with other networks

and make it harder for unwanted users to ﬁnd and connect to your net-

work.

Note:

Setting the trasmit power level to High increases the range.

Setting it

to Medium or Low decreases the range proportionately.

Increases range:

•

Raising the unit above the devices (for example, in-

stalling the Telephony Gateway in the upper ﬂoor of a

multi-story dwelling)

•

Adding wireless hubs in a bridge (WDS) network

Decreases range:

•

Lowering the unit below the devices (for example, in-

stalling the Telephony Gateway in a basement)

•

Metal or concrete walls between the Telephony Gate-

way and other devices

•

Large metal appliances, aquariums, or metal cabinets

between the Telephony Gateway and other devices

•

Interference and RF noise (2.4 GHz wireless phones,

microwave ovens, or other wireless networks)

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Page 22 / 60

Step 1

Step 2

Step 3

Step 4

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone TG852 Telephony Gateway User’s Guide

Mounting the Telephony Gateway

You can either mount the Telephony Gateway on a wall or place it on a desktop.

For wall-mount applications, you can mount the Telephony Gateway with the indi-

cators facing upward (vertical) or to the side (horizontal).

Tools and Materials

For wall-mounted installations, make sure you have the following tools and mate-

rials before proceeding:

•

for mounting on drywall: Two 1/4” (6mm) drywall anchors and a drill with

1/4” (6mm) bit (not included)

•

for mounting on plywood or studs: two #6 x 1.5” (38.1 mm) self tapping

screws (not included)

•

screwdriver (ﬂat-blade or Phillips, depending on what kind of screws you

use)

•

wall-mount template (included)

•

transparent tape: for temporarily securing the mounting template to the wall

(not included)

Location

Always position the Telephony Gateway:

•

within reach of an AC outlet. The power cord must reach the outlet without

stretching and without adding extension cords.

•

near a cable outlet (to avoid long cable runs).

Instructions

Wall-mounting instructions

Note

When mounting the Telephony Gateway on drywall, try to position the

Telephony Gateway so at least one of the screws is fastened to a stud.

This may prevent the Telephony Gateway from pulling out of the wall in

the future. To prevent overheating of the Telephony Gateway, do not

block the ventilation holes on the sides of the unit.

Page 23 / 60

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone TG852 Telephony Gateway User’s Guide

Position the mounting template on the surface where you intend to mount

the Telephony Gateway and secure in place with transparent tape.

Drill holes through the template in the speciﬁed locations for the mounting

screws. After drilling holes, remove the template from the surface.

If using drywall anchors, set them into the wall. Then, drive the screws into

the wall leaving a gap of about 1/8” (3 mm) between the screw head and

the wall. If not using anchors, just drive the screws.

Orient the Telephony Gateway with the indicator lights facing up or right, as

desired. Slip both mounting slots (in the back of the Telephony Gateway)

over the screws, then slide the case down until the narrow end of the key-

hole slot contacts the screw shaft.

Proceed to

Connecting the Telephony Gateway

Desktop mounting instructions

Position the Telephony Gateway so that:

•

air ﬂows freely around it

•

the back faces the nearest wall

•

it will not fall to the ﬂoor if bumped or moved

•

the ventilation holes on the side of the unit are not blocked.

Proceed to

Connecting the Telephony Gateway

Page 24 / 60

Connecting the Telephony Gateway

WARNING

Risk of injury or equipment damage

Connecting the Telephony Gateway to the home’s existing telephone

wiring should only be performed by a professional installer. Physical con-

nections to the previous telephone provider must be removed and the

wiring must be checked; there must not be any voltage. Cancellation of

telephone service is not adequate. Failure to do so may result in loss of

service and/or permanent damage to the Telephony Gateway.

Connect one end of the coax cable to the cable outlet or splitter, and the

other end to the Telephony Gateway’s Cable connector (

). Tighten the con-

nections by hand, then tighten an additional 1/8 turn with a wrench.

Note

: For best performance, use high-quality coax cable and minimize or

eliminate splitters between the cable jack and the Telephony Gateway.

Insert the plug from the power cord into the Power connector on the back

of the Telephony Gateway (

) and insert the power cord into a convenient

AC outlet.

The Power light on the front of the Telephony Gateway lights up, then ﬂashes

once (refer to the LED tables shown in Using the Telephony Gateway). See

Troubleshooting

if the Power light does not turn on.

Connect one end of the Ethernet cable to any Ethernet port on the back of

the Telephony Gateway, (

) and the other end to the Ethernet port on a

computer, hub, or broadband router.

Note

: If you are connecting to a computer, use the Ethernet cable included

in the Telephony Gateway package.

Connect one end of the telephone cable to the telephone port on the back

of the Telephony Gateway (

). Connect the other end to the telephone.

Note:

If you have a phone with two separate lines on a single RJ-14 cord,

plug it into the connector labeled “Telephone 1/2”.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Cable

Ethernet

10/100/1000

Telephone

Reset

USB

1/2

Page 25 / 60

Conﬁguring Your Wireless Connection

The TG852 ships with wireless LAN security set by default. See the security label

on your product (shown on image at the left) for the factory security settings: net-

work name (SSID), encryption method, network key, and WPS PIN.

Note:

You must set up your computer and other client devices to work

with the security settings on the TG852. Refer to the documen-

tation for your client device for instructions on setting security.

If your computer or client device supports WiFi Alliance WPS

(Wireless Protected Setup), activate WPS on your computer or

client device and the TG852 simultaneously to easily set up your

system security.

If you need to modify the Telephony Gateway’s default wireless security settings,

or if you want to conﬁgure any other wireless LAN settings, refer to the following

instructions.

Accessing the Conﬁguration Interface

Follow these steps to access the conﬁguration interface. You should have already set

up the TG852 as described in

Installing and Connecting Your Telephony Gateway

If security has been properly set up on your computer to access the wire-

less LAN on the TG852, use the connection utility for your operating system

to connect to the wireless LAN using its network name (SSID), as shown on

the security label.

If you cannot access the wireless LAN, you must ﬁrst establish a wired

Ethernet connection between your computer and the TG852.

In your web browser, open the page

http://192.168.0.1/

to access the

wireless router setup.

The Login screen displays.

Note

: The default user name is “admin”. The default password is “pass-

word”, in lower case letters.

Enter the user name and password and click the

Apply

button to log in.

The System Basic Setup screen displays.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Cable

Ethernet

10/100/1000

Telephone

Reset

USB

1/2

Security

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