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Page 16 / 60 Scroll up to view Page 11 - 15
TG852 Extended Battery Installation and Replace-
ment
Use this procedure to install or replace the backup battery.
1
Press down and pull back on the latch holding the battery door (on the bot-
tom of the Telephony Gateway). Pull the door toward you. Set the door aside
in a safe place.
CAUTION
Risk of equipment damage
Improperly inserting the battery may damage the battery connector in
the Telephony Gateway. Carefully follow the instructions in the next
step to avoid damage.
2
Hold the battery pack so that the guides on the battery align with the slots
on the Telephony Gateway and slide the battery into the bay. The diagram
on the left shows the proper orientation.
Note
: Batteries will not insert completely into the Telephony Gateway if not
oriented correctly. The battery should slide into the bay without significant
force. Line up the slots in the battery bay with the guides on the battery
and apply even pressure on both ends of the battery.
Touchstone TG852 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
16
Battery
Pull Strap
Battery Guide
Battery Slot
WRONG
WRONG
RIGHT
Latch End
Page 17 / 60
3
Push the battery pack into the bay until it latches into place.
If you are
taking the battery out of the Telephony Gateway, use the battery
pull strap to dislodge the battery.
Note
: The Telephony Gateway will not begin operating until you apply AC
power.
4
Replace the door. To do so, place the tabs of the battery door into the slot
inside the Telephony Gateway battery compartment. Rotate the door toward
the front of the Telephony Gateway until the latch snaps back into place.
Note
: Telephony Gateways use a Lithium-Ion battery pack. Please recycle
or dispose of the battery responsibly and in accordance with local ordi-
nances.
Touchstone TG852 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
17
Battery
Compartment
Receiver
Slots
Hinge Tabs
Page 18 / 60
Installing and Connecting Your
Telephony Gateway
Before you start, make sure that:
•
You have contacted your cable company and verified that they provide data
and telephone service using standard DOCSIS technology.
•
You have all the
items you need
.
•
Cable, phone, and power outlets are available near the computer. If a cable
outlet is not conveniently located, your cable company can install a new one.
If you have ordered service, your cable company should configure the Telephony
Gateway automatically. You need only follow the instructions in this section to in-
stall and connect the Telephony Gateway.
CAUTION
Risk of equipment damage
Only qualified installation technicians should connect the Telephony
Gateway to house wiring. Incumbent telephone service must be physi-
cally disconnected at the outside interface box before making any
connections.
Touchstone TG852 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
18
Page 19 / 60
Cable
Ethernet
10/100/1000
Telephone
Reset
USB
1/2
2
2
1
4
3
A
C
B
D
F
E
H
G
TG852
Power
Ethernet
DS
US
Online
WiFi
Secure
Tel 1
Battery
Tel 2
B
E
C
A
D
F
H
J
G
I
19
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone TG852 Telephony Gateway User’s Guide
Front Panel
The front of the Telephony Gateway has the following indicators:
A
Battery
: indicates the battery status.
B
Tel 2
: indicates the status of telephone line 2.
C
Tel 1:
indicates the status of telephone line 1.
D
Secure
: indicates Wireless Protected Setup (WPS) is active.
E
WiFi
: indicates the status of the wireless LAN.
F
Ethernet
: indicates Ethernet connectivity between the Telephony Gateway
and computers.
G
Online
: indicates internet data transmission status.
H
US
: indicates upstream connectivity.
I
DS
: indicates downstream connectivity.
J
Power
: indicates whether AC power is available to the unit.
Rear Panel
The rear of the Telephony Gateway has the following connectors and controls:
A
WPS
button: begins associating the Telephony Gateway with a wireless de-
vice.
B
Reset
button: resets the Telephony Gateway as if you power cycled the unit.
Use a pointed non-metallic object to press this button.
C
USB:
USB host connector - future support for external USB devices
D
Telephone 1/2
: connector for the first phone line (or both lines of a 2-line
phone).
E
Telephone 2
: connector for the second phone line.
F
Ethernet (1 - 4)
: connectors for use with a computer LAN port.
G
Cable
: connector for the coaxial cable.
H
Power
: connector for the power cord.
Page 20 / 60
Selecting an Installation Location
There are a number of factors to consider when choosing a location to install your
Telephony Gateway:
•
Is an AC outlet available nearby? For best results, the outlet should not be
switched and should be close enough to the Telephony Gateway that exten-
sion cords are not required.
•
Is a cable jack available? For best performance, keep the number of split-
ters between the jack and cable drop to a minimum. Each splitter attenuates
(reduces) the signal available to the Telephony Gateway. A large number of
splitters can slow down the Internet connection and even affect your tele-
phone service.
•
Can you easily run cables between the Telephony Gateway’s location and
the phones?
•
If you are connecting devices to the Ethernet ports, can you easily run ca-
bles between the Telephony Gateway’s location and those devices?
•
If you want to mount the Telephony Gateway on a wall, does the location
provide a solid surface for secure attachment? For best results when mount-
ing the Telephony Gateway on drywall, position the Telephony Gateway so
at least one of the screws are fastened to a stud. This may prevent the Tele-
phony Gateway from pulling out of the wall in the future.
•
If you want to install the Telephony Gateway on a desktop, is there enough
space on either side to keep the vents clear? Blocking the vents may cause
overheating.
•
How close are your wireless devices? The Telephony Gateway wireless con-
nection range is typically 100–200 feet (30m–65m). A number of factors
can affect connection range, as described below.
Touchstone TG852 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
20

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