Arris TG852 Router Manual PDF (Setup & Configuration Guide)

Page 16 / 60 Scroll up to view Page 11 - 15

TG852 Extended Battery Installation and Replace-

ment

Use this procedure to install or replace the backup battery.

1

Press down and pull back on the latch holding the battery door (on the bot-

tom of the Telephony Gateway). Pull the door toward you. Set the door aside

in a safe place.

CAUTION

Risk of equipment damage

Improperly inserting the battery may damage the battery connector in

the Telephony Gateway. Carefully follow the instructions in the next

step to avoid damage.

2

Hold the battery pack so that the guides on the battery align with the slots

on the Telephony Gateway and slide the battery into the bay. The diagram

on the left shows the proper orientation.

Note

: Batteries will not insert completely into the Telephony Gateway if not

oriented correctly. The battery should slide into the bay without signiﬁcant

force. Line up the slots in the battery bay with the guides on the battery

and apply even pressure on both ends of the battery.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

16

Battery

Pull Strap

Battery Guide

Battery Slot

WRONG

RIGHT

Latch End

Page 17 / 60

3

Push the battery pack into the bay until it latches into place.

If you are

taking the battery out of the Telephony Gateway, use the battery

pull strap to dislodge the battery.

Note

: The Telephony Gateway will not begin operating until you apply AC

power.

4

Replace the door. To do so, place the tabs of the battery door into the slot

inside the Telephony Gateway battery compartment. Rotate the door toward

the front of the Telephony Gateway until the latch snaps back into place.

Note

: Telephony Gateways use a Lithium-Ion battery pack. Please recycle

or dispose of the battery responsibly and in accordance with local ordi-

nances.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

17

Battery

Compartment

Receiver

Slots

Hinge Tabs

Page 18 / 60

Installing and Connecting Your

Telephony Gateway

Before you start, make sure that:

•

You have contacted your cable company and veriﬁed that they provide data

and telephone service using standard DOCSIS technology.

•

You have all the

items you need

.

•

Cable, phone, and power outlets are available near the computer. If a cable

outlet is not conveniently located, your cable company can install a new one.

If you have ordered service, your cable company should conﬁgure the Telephony

Gateway automatically. You need only follow the instructions in this section to in-

stall and connect the Telephony Gateway.

CAUTION

Risk of equipment damage

Only qualiﬁed installation technicians should connect the Telephony

Gateway to house wiring. Incumbent telephone service must be physi-

cally disconnected at the outside interface box before making any

connections.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

18

Page 19 / 60

Cable

Ethernet

10/100/1000

Telephone

Reset

USB

1/2

2

1

4

3

A

C

B

D

F

E

H

G

TG852

Power

Ethernet

DS

US

Online

WiFi

Secure

Tel 1

Battery

Tel 2

B

E

C

A

D

F

H

J

G

I

19

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone TG852 Telephony Gateway User’s Guide

Front Panel

The front of the Telephony Gateway has the following indicators:

A

Battery

: indicates the battery status.

B

Tel 2

: indicates the status of telephone line 2.

C

Tel 1:

indicates the status of telephone line 1.

D

Secure

: indicates Wireless Protected Setup (WPS) is active.

E

WiFi

: indicates the status of the wireless LAN.

F

Ethernet

: indicates Ethernet connectivity between the Telephony Gateway

and computers.

G

Online

: indicates internet data transmission status.

H

US

: indicates upstream connectivity.

I

DS

: indicates downstream connectivity.

J

Power

: indicates whether AC power is available to the unit.

Rear Panel

The rear of the Telephony Gateway has the following connectors and controls:

A

WPS

button: begins associating the Telephony Gateway with a wireless de-

vice.

B

Reset

button: resets the Telephony Gateway as if you power cycled the unit.

Use a pointed non-metallic object to press this button.

C

USB:

USB host connector - future support for external USB devices

D

Telephone 1/2

: connector for the ﬁrst phone line (or both lines of a 2-line

phone).

E

Telephone 2

: connector for the second phone line.

F

Ethernet (1 - 4)

: connectors for use with a computer LAN port.

G

Cable

: connector for the coaxial cable.

H

Power

: connector for the power cord.

Page 20 / 60

Selecting an Installation Location

There are a number of factors to consider when choosing a location to install your

Telephony Gateway:

•

Is an AC outlet available nearby? For best results, the outlet should not be

switched and should be close enough to the Telephony Gateway that exten-

sion cords are not required.

•

Is a cable jack available? For best performance, keep the number of split-

ters between the jack and cable drop to a minimum. Each splitter attenuates

(reduces) the signal available to the Telephony Gateway. A large number of

splitters can slow down the Internet connection and even affect your tele-

phone service.

•

Can you easily run cables between the Telephony Gateway’s location and

the phones?

•

If you are connecting devices to the Ethernet ports, can you easily run ca-

bles between the Telephony Gateway’s location and those devices?

•

If you want to mount the Telephony Gateway on a wall, does the location

provide a solid surface for secure attachment? For best results when mount-

ing the Telephony Gateway on drywall, position the Telephony Gateway so

at least one of the screws are fastened to a stud. This may prevent the Tele-

phony Gateway from pulling out of the wall in the future.

•

If you want to install the Telephony Gateway on a desktop, is there enough

space on either side to keep the vents clear? Blocking the vents may cause

overheating.

•

How close are your wireless devices? The Telephony Gateway wireless con-

nection range is typically 100–200 feet (30m–65m). A number of factors

can affect connection range, as described below.

Touchstone TG852 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

20

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