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TCP/IP Configuration for Windows Vista
Follow these steps to configure the Ethernet interface on a Windows Vista operat-
ing system.
1
Open the Vista Control Panel.
2
Double-click
Network and Sharing Center
to display the Network and
Sharing Center window.
3.
Click
Manage Network Connections
. If promted for a connection, choose
Local Area Connection
.
The Network Connections window displays.
4
Double-click the
Local Area Connection
to open the Properties window.
Note:
If Windows requests permission to continue, click
Continue.
5
Double-click
Internet Protocol Version 4 (TCP/IPv4)
to configure
TCP/IPv4.
Note:
If your cable provider requires TCP/IP version 6, double-click
Inter-
net Protocol Version 6 (TCP/IPv6)
to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
6.
For either TCP/IPv4 or TCP/IPv6, select
Obtain an IP address automati-
cally
and
Obtain DNS server address automatically
, unless instructed
otherwise by your cable provider.
7
Click
OK
to accept the new settings and close the Properties window.
Xfinity TG1682 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
26
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TCP/IP Configuration for Windows 7 or Windows 8
Follow these steps to configure the Ethernet interface on a Windows 7 or Windows
8 operating system.
1
Open the Windows Control Panel.
2
Click
Network and Internet
.
3
Click
Network and Sharing Center
.
4
Click
Local Area Connection
to open the Status window.
5
Click
Properties
to open the Properties window.
6
Select
Internet Protocol Version 4 (TCP/IPv4)
and click
Properties
to
configure TCP/IPv4.
Note:
If your cable provider requires TCP/IP version 6, select
Internet Pro-
tocol Version 6 (TCP/IPv6)
and click
Properties
to configure TCP/IPv6.
The TCP/IP properties window for the version you selected displays.
7
For either TCP/IPv4 or TCP/IPv6, select
Obtain an IP address automati-
cally
and
Obtain DNS server address automatically
, unless instructed
otherwise by your cable provider.
8
Click
OK
to accept the new settings and close the Properties window. Then
click
Close
to back out of the remaining setup screens.
Xfinity TG1682 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
27
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TCP/IP Configuration for MacOS X
Follow these steps to configure the Ethernet interface on a MacOS X operating sys-
tem.
1
Open System Preferences, either by choosing System Preferences from the
Apple menu or by clicking the System Preferences icon in the dock.
2
Click the
Network
icon.
3
Choose
Automatic
from the Location drop-down menu, and
Built-in Eth-
erne
t from the Show menu.
4
Choose the TCP/IP tab, if necessary.
If you are using
TCP/IPv4
, go to
step 5
.
If your cable provider requires
TCP/IPv6
, go to
step 8
.
5
Choose
Using DHCP
from the Configure IPv4 menu.
6
If necessary, click the
Renew DHCP Lease
button.
7
Close the System Properties application.
TCP/IPv4 configuration is completed.
8
If you are using TCP/IPv6, click
Configure IPv6
near the bottom of the pre-
vious window.
9
Choose
Automatically
from the Configure IPv6 drop-down menu and click
OK
.
10
Close the System Properties application.
Xfinity TG1682 Telephony Gateway User’s Guide
Safety
Getting
Started
Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
28
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29
Safety
Getting
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Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Xfinity TG1682 Telephony Gateway User’s Guide
Using the Telephony Gateway
This chapter describes the controls and features available on the Telephony Gate-
way, and covers basic troubleshooting procedures.
•
Setting up Your Computer to Use the Telephony Gateway
•
Indicator Lights for the TG1682
•
Using the Reset Button
Setting up Your Computer to Use the Telephony
Gateway
Follow the instructions in the information packet supplied by your cable company.
Contact your cable company if you need help setting up your computer.
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Safety
Getting
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Battery
Installation
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Xfinity TG1682 Telephony Gateway User’s Guide
Indicator Lights for the TG1682
The Xfinity Telephony Gateway has several LED indicator lights to assist in trouble-
shooting.
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be
shorted (touching), or there may be undesired voltage on the lines. If this pattern
persists for more than 10 seconds, disconnect the telephone lines from the Tele-
phony Gateway, then call a wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet, MoCA and wireless LANs,
and the telephones, during normal operation.
Mode
Ethernet
(rear panel)
2.4 GHz/
5 GHz WiFi
Tel 1 / Tel 2
MoCA
(rear panel)
AC
Power
Green LED On
=
Computer with 1
Gbps port connected
Amber LED On
=
Computer with 100
Mbps/10 Mbps port
connected
Amber/Green LED
Flash
= Computer
activity
Both LEDs Off =
Computer not
connected
On
= WiFi
Enabled
Off = WiFi
Disabled
Flash
=
Computer
Activity
On
= On-hook
Flash
= Off-hook
Off = disabled
On
= MoCA
enabled
Flash
= MoCA
network device
activity/traffic
Off = MoCA
disabled
No AC
Power
Off
Off
On
= On-hook
Flash
= Off-hook
Off = disabled
Off
Firmware
Upgrade
(normal operation)
(normal operation)
(normal operation)
(normal operation)
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