Arris TG1682G Router Manual PDF (Setup & Configuration Guide)

Page 21 / 44 Scroll up to view Page 16 - 20

Cleaning Instructions

Clean the Telephony Gateway using only a clean, slightly moistened, cloth. Do not

use aerosols in the vicinity of the Telephony Gateway.

Factors Affecting Wireless Range

A number of factors can affect the usable range for wireless connections.

Note:

Decreasing the range of your wireless network may be beneﬁcial, as long

as the decreased range is sufﬁcient for your needs. By limiting your net-

work’s range, you reduce interference with other networks and make it

harder for unwant ed users to ﬁnd and connect to your network.

Note:

Setting the trasmit power level to High increases the range. Setting it

to Medium or Low decreases the range proportionately.

Increases range:

•

Raising the unit above the devices (for example, in-

stalling the Telephony Gateway in the upper ﬂoor of a

multi-story dwelling)

•

Adding a wireless extender to the network

Decreases range:

•

Lowering the unit below the devices (for example, in-

stalling the Telephony Gateway in a basement)

•

Metal or concrete walls between the Telephony Gate-

way and other devices

•

Large metal appliances, aquariums, or metal cabinets

between the Telephony Gateway and other devices

•

Interference and RF noise (2.4 GHz wireless phones,

microwave ovens, or other wireless networks)

Xﬁnity TG1682 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

21

Page 22 / 44

Connecting the Telephony Gateway

WARNING

Risk of injury or equipment damage

Connecting the Telephony Gateway to the home’s existing telephone

wiring should only be performed by a professional installer. Physical con-

nections to the previous telephone provider must be removed and the

wiring must be checked; there must not be any voltage. Cancellation of

telephone service is not adequate. Failure to do so may result in loss of

service and/or permanent damage to the Telephony Gateway.

1

Connect one end of the coax cable to the cable outlet or splitter, and the

other end to the Telephony Gateway’s Cable connector (

F

). Tighten the con-

nections by hand, then tighten an additional 1/8 turn with a wrench.

Note

: For best performance, use high-quality coax cable and minimize or

eliminate splitters between the cable jack and the Telephony Gateway.

2

Insert the plug from the power cord into the Power connector on the back

of the Telephony Gateway (

H

) and insert the power cord into a convenient

AC outlet.

The Power light on the front of the Telephony Gateway lights up, then ﬂashes

once (refer to the LED tables shown in Using the Telephony Gateway). See

Troubleshooting

if the Power light does not turn on.

3

Connect one end of the Ethernet cable to any Ethernet port on the back of

the Telephony Gateway, (

E

) and the other end to the Ethernet port on a

com puter, hub, or broadband router.

Note

: If you are connecting to a computer or an Ethernet hub with a cross-

over switch, use a straight-through cable.

4

Connect one end of the telephone cable to the telephone port on the back

of the Telephony Gateway (

C

or

D

). Connect the other end to the telephone.

Home Alarm Connection

The Alarm port (

D

) is for use with an analog home alarm system or for a sec-

ond phone line. Only a trained professional (Comcast or alarm installer)

should use this port.

Xﬁnity TG1682 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

22

Reset

USB

Tel

Tel 1

Alarm/Tel2

1

2

3

4

Ethernet

Cable

Power

B

E

C

A

D

F

H

G

Page 23 / 44

Conﬁguring Your Wireless Connection

The TG1682 ships with a secure SSID that is unique for every device. Wi-Fi network

information is located on the side panel label. If your computer is equipped with a

802.11a/b/g/n/ac wireless LAN card, you may wish to conﬁgure the Telephony

Gateway’s wireless settings.

Note:

At a minimum, you should set a login password and set up wire-

less security.

Refer to the separate wireless conﬁguration documenta-

tion for complete instructions on conﬁguring your wireless connection.

Xﬁnity TG1682 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

23

Network

Names

(SSIDs)

Password

Page 24 / 44

Conﬁguring Your Ethernet Connection

If your computer is equipped with a LAN card providing an Ethernet connection,

you may have to conﬁgure your computer’s TCP/IP settings. The steps that follow

will guide you through setting your computer’s TCP/IP settings to work with the

Telephony Gateway.

Requirements

Make sure you have the following before attempting to conﬁgure your Ethernet con-

nection:

•

Computer with:

—

one of: Windows XP, Windows Vista, Windows 7, Windows 8, or MacOS

X

—

Ethernet interface

•

Ethernet cable (supplied)

•

IP address, subnet, gateway, and DNS information for installations not using

DHCP

How to use this chapter

The following list shows the procedures for modifying the TCP/IP settings on the

computer. The procedure is slightly different depending on the operating system

that you are using. Please ensure you are using the correct steps for the operating

system on your computer. Follow the links below for instructions to conﬁgure your

Ethernet connection on your operating system.

•

TCP/IP Conﬁguration for Windows XP

•

TCP/IP Conﬁguration for Windows Vista

•

TCP/IP Conﬁguration for Windows 7 or Windows 8

•

TCP/IP Conﬁguration for MacOS X

Xﬁnity TG1682 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

24

Page 25 / 44

TCP/IP Conﬁguration for Windows XP

Follow these steps to conﬁgure the Ethernet interface on a Windows XP operating

system.

TCP/IPv6 Note:

This procedure shows the conﬁguration of TCP/IPv4. TCP/IPv6

is not installed or enabled by default in Windows XP. If your cable

provider requires TCP/IPv6 you must ﬁrst install and enable it on your

Windows XP system. Refer to Microsoft support materials on Windows

XP for installation instructions. Once installed and enabled, follow this

same conﬁguration example, but select TCP/IPv6 at the appropriate

step.

Note

:

Dialog boxes shown on your computer may differ slightly from those

shown in this procedure.

1

From the computer, select

Start > Settings > Control Panel

and double-

click

Network Connections

in the Control Panel.

The Network Connection window displays a list of LAN connections and as-

sociated network adapters.

2

Double-click the local area connection to be used for your device’s network

connection.

The Local Area Connection Status widow displays.

3

Click

Properties

.

4

Select

TCP/IP

by clicking it one time. Then click

Properties

.

5

Click the

General

tab. Then click

Obtain an IP address automatically

and click

OK

.

6

Click

OK

to accept the new settings, and

OK

again to close the Properties

window.

7

You may have to restart your computer in order for your computer to obtain

a new IP address from the network.

Xﬁnity TG1682 Telephony Gateway User’s Guide

Safety

Getting

Started

Battery

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

25

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