Managing Your Wireless Router and Connected Networks

Wireless Router SURFboard® SBR-AC1750

•

User Guide

46

365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

View the Router Network Settings

You can use the LAN Settings screen to view and change the IP and DHCP server settings on

your home network.

To open the LAN Settings screen:

1.

Log in to the SBR-AC1750 Web Manager and then click LAN on the SBR-AC1750 Main Menu.

2.

Click LAN Settings

from the LAN submenu options.

3.

Click the Refresh

button (F5) in your web browser to update your home network settings on

the screen.

Figure 42 – SBR-AC1750 LAN – LAN Settings Screen

Managing Your Wireless Router and Connected Networks

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

View the Router System Logs

You can use the System Log screen to view the list of activity, events, and alerts recorded on

your SBR-AC1750.

To open the System Log screen:

1.

Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main

Menu.

2.

Click System Log

from the Utilities submenu options.

Figure 43 – SBR-AC1750 Utilities – System Log Screen

3.

Click the Refresh

button on the Log screen or the Refresh

button (F5)

on your computer to

update and view the latest system log information.

: To print the system log on your connected (wired or wireless) printer, click

Ctrl P

and

follow the steps you normally use for printing.

Managing Your Wireless Router and Connected Networks

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Update the Firmware on Your Router

ARRIS may periodically release firmware updates for the SBR-AC1750. These new firmware

releases may contain updates for operation improvements and problem resolutions. You can

upload the firmware on your SBR-AC1750 when ARRIS releases new firmware versions. The new

firmware releases are available at

www.arris.com/consumer

.The new firmware updates will not

delete or overwrite your custom user settings (for example, user name or password).

WARNING

!

Only install the firmware version that applies to your specific model number,

otherwise irreversible damage may occur. ARRIS is not responsible for any damages or

loss to the device that may be associated with the downloading and installation of

incorrect firmware versions. Please contact

ARRIS Technical Support

for assistance.

To load a new firmware release for your SBR-AC1750:

1.

Go to

www.arris.com/consumer

and click the Get Support link.

2.

Click SURFboard Cable Modems and Gateways/Go to Models.

3.

Click SBR-AC1750/Details.

4.

Click Drivers & Firmware.

The new SBR-AC1750 firmware release will be listed here, if available.

5.

If a new firmware release is available, click on it to upload it to your Downloads folder on

your computer.

6.

Login to the SBR-AC1750 Web Manager (see

Start the Router Web Manager

).

7.

Click Utilities on the SBR-AC1750 Main Menu.

8.

Click Firmware Upgrade from the Utilities submenu options.

Figure 44 – SBR-AC1750 Utilities – Firmware Upgrade Screen

9.

Click Choose File to locate the new firmware file in the Downloads folder on your computer.

Before proceeding with the firmware upgrade, make sure to

select the specific firmware file (router model and firmware

version number) for your SBR-AC1750.

Managing Your Wireless Router and Connected Networks

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

10.

Click on the new firmware file and click Open.

11.

Click Update to download the new firmware onto your SBR-AC1750.

WARNING!

•

DO NOT interrupt or stop the firmware download while it is still in progress.

•

DO NOT disconnect the power or reset the SBR-AC1750 while the firmware upgrade

is still running.

•

Allow the firmware upgrade process to complete before using your router again.

Restart Your Router

At some point during operation for whatever reason, you may have to restart or reboot your

SBR-AC1750. This will not affect your router configuration settings.

To restart your SBR-AC1750:

1.

Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main

Menu.

2.

Click Restart Router from the Utilities submenu options.

Figure 45 – SBR-AC1750 Utilities – Restart Router Screen

3.

Click the Restart Router

button. The following warning message will display:

Figure 46 – SBR-AC1750 Utilities – Restart Router Dialog Box

4.

Click OK to restart your SBR-AC1750 and then log back in.

Managing Your Wireless Router and Connected Networks

Wireless Router SURFboard® SBR-AC1750

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User Guide

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365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved

Reset Your Router Settings

At any time, you can reset or restore the SBR-AC1750 router configuration settings, including

your user name and password, back to the default factory settings. There are two methods

available for resetting the router configuration on the SBR-AC1750:

•

Reset Router Using the Reset Button

•

Reset Router Using the SBR-AC1750 Web Manager

•

WARNING

!

Resetting the SBR-AC1750 will delete your current router configuration

settings (including any custom user names and/or passwords) and restore the

router configuration back to the factory defaults.

: After the configuration settings are restored, the router will reboot and you will have to log on

using the default username (

) and password (

).

Reset Router Using the Reset Button

To reset the router configuration back to the factory default settings:

1.

Insert the end of a paper clip (or other small object with a narrow tip) into the indented

Reset button on the rear of the SBR-AC1750 (see

Rear Panel

).

2.

Press and hold for 15 seconds and then release.

Reset Router Using the SBR-AC1750 Web Manager

1.

Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main

Menu.

2.

Click Factory Default from the Utilities submenu options.

Figure 47 – SBR-AC1750 Set Factory Default Screen