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Managing Your Wireless Router and Connected Networks
Wireless Router SURFboard® SBR-AC1750
User Guide
46
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
View the Router Network Settings
You can use the LAN Settings screen to view and change the IP and DHCP server settings on
your home network.
To open the LAN Settings screen:
1.
Log in to the SBR-AC1750 Web Manager and then click LAN on the SBR-AC1750 Main Menu.
2.
Click LAN Settings
from the LAN submenu options.
3.
Click the Refresh
button (F5) in your web browser to update your home network settings on
the screen.
Figure 42 – SBR-AC1750 LAN – LAN Settings Screen
Page 57 / 68
Managing Your Wireless Router and Connected Networks
Wireless Router SURFboard® SBR-AC1750
User Guide
47
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
View the Router System Logs
You can use the System Log screen to view the list of activity, events, and alerts recorded on
your SBR-AC1750.
To open the System Log screen:
1.
Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main
Menu.
2.
Click System Log
from the Utilities submenu options.
Figure 43 – SBR-AC1750 Utilities – System Log Screen
3.
Click the Refresh
button on the Log screen or the Refresh
button (F5)
on your computer to
update and view the latest system log information.
Note
: To print the system log on your connected (wired or wireless) printer, click
Ctrl P
and
follow the steps you normally use for printing.
Page 58 / 68
Managing Your Wireless Router and Connected Networks
Wireless Router SURFboard® SBR-AC1750
User Guide
48
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Update the Firmware on Your Router
ARRIS may periodically release firmware updates for the SBR-AC1750. These new firmware
releases may contain updates for operation improvements and problem resolutions. You can
upload the firmware on your SBR-AC1750 when ARRIS releases new firmware versions. The new
firmware releases are available at
www.arris.com/consumer
.The new firmware updates will not
delete or overwrite your custom user settings (for example, user name or password).
WARNING
!
Only install the firmware version that applies to your specific model number,
otherwise irreversible damage may occur. ARRIS is not responsible for any damages or
loss to the device that may be associated with the downloading and installation of
incorrect firmware versions. Please contact
ARRIS Technical Support
for assistance.
To load a new firmware release for your SBR-AC1750:
1.
Go to
www.arris.com/consumer
and click the Get Support link.
2.
Click SURFboard Cable Modems and Gateways/Go to Models.
3.
Click SBR-AC1750/Details.
4.
Click Drivers & Firmware.
The new SBR-AC1750 firmware release will be listed here, if available.
5.
If a new firmware release is available, click on it to upload it to your Downloads folder on
your computer.
6.
Login to the SBR-AC1750 Web Manager (see
Start the Router Web Manager
).
7.
Click Utilities on the SBR-AC1750 Main Menu.
8.
Click Firmware Upgrade from the Utilities submenu options.
Figure 44 – SBR-AC1750 Utilities – Firmware Upgrade Screen
9.
Click Choose File to locate the new firmware file in the Downloads folder on your computer.
Before proceeding with the firmware upgrade, make sure to
select the specific firmware file (router model and firmware
version number) for your SBR-AC1750.
Page 59 / 68
Managing Your Wireless Router and Connected Networks
Wireless Router SURFboard® SBR-AC1750
User Guide
49
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
10.
Click on the new firmware file and click Open.
11.
Click Update to download the new firmware onto your SBR-AC1750.
WARNING!
DO NOT interrupt or stop the firmware download while it is still in progress.
DO NOT disconnect the power or reset the SBR-AC1750 while the firmware upgrade
is still running.
Allow the firmware upgrade process to complete before using your router again.
Restart Your Router
At some point during operation for whatever reason, you may have to restart or reboot your
SBR-AC1750. This will not affect your router configuration settings.
To restart your SBR-AC1750:
1.
Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main
Menu.
2.
Click Restart Router from the Utilities submenu options.
Figure 45 – SBR-AC1750 Utilities – Restart Router Screen
3.
Click the Restart Router
button. The following warning message will display:
Figure 46 – SBR-AC1750 Utilities – Restart Router Dialog Box
4.
Click OK to restart your SBR-AC1750 and then log back in.
Page 60 / 68
Managing Your Wireless Router and Connected Networks
Wireless Router SURFboard® SBR-AC1750
User Guide
50
365-095-27433 x.1 Copyright ARRIS Enterprises, Inc. 2015. All Rights Reserved
Reset Your Router Settings
At any time, you can reset or restore the SBR-AC1750 router configuration settings, including
your user name and password, back to the default factory settings. There are two methods
available for resetting the router configuration on the SBR-AC1750:
Reset Router Using the Reset Button
Reset Router Using the SBR-AC1750 Web Manager
WARNING
!
Resetting the SBR-AC1750 will delete your current router configuration
settings (including any custom user names and/or passwords) and restore the
router configuration back to the factory defaults.
Note
: After the configuration settings are restored, the router will reboot and you will have to log on
using the default username (
admin
) and password (
password
).
Reset Router Using the Reset Button
To reset the router configuration back to the factory default settings:
1.
Insert the end of a paper clip (or other small object with a narrow tip) into the indented
Reset button on the rear of the SBR-AC1750 (see
Rear Panel
).
2.
Press and hold for 15 seconds and then release.
Reset Router Using the SBR-AC1750 Web Manager
1.
Log in to the SBR-AC1750 Web Manager and then click Utilities on the SBR-AC1750 Main
Menu.
2.
Click Factory Default from the Utilities submenu options.
Figure 47 – SBR-AC1750 Set Factory Default Screen

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