Arris DG860P2 Router Manual PDF (Setup & Configuration Guide)

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Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone DG860 Data Gateway User’s Guide

System Requirements

The Touchstone Data Gateway operates with most computers. The following de-

scribes requirements for each operating system; see the documentation for your

system for details on enabling and conﬁguring networking.

To use the Data Gateway, you need DOCSIS high-speed Internet service from your

cable company.

Recommended Hardware

The following hardware conﬁguration is recommended. Computers not meeting this

conﬁguration can still work with the DG860, but may not be able to make maximum

use of DG860 throughput.

•

CPU: P4, 3GHz or faster

•

RAM: 1GB or greater

•

Hard drive: 7200 RPM or faster

•

Ethernet: Gig-E (1000BaseT)

Windows

Windows XP, Windows Vista, or Windows 7. A supported Ethernet or wireless LAN

connection must be available.

MacOS

System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X. A supported

Ethernet or wireless LAN connection must be available.

Linux/other Unix

Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported

Ethernet or wireless LAN connection must be available.

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About this Manual

This manual covers all of the different DG860 models. Your model may not have all

of the capabilities outlined in this manual.

To determine which model you have,

check the model number.

The model number is on the label afﬁxed to the Data

Gateway.

See the illustration at the left.

What About Security?

Having a high-speed, always-on connection to the Internet requires a certain

amount of responsibility to other Internet users—including the need to maintain a

reasonably secure system. While no system is 100% secure, you can use the fol-

lowing tips to enhance your system’s security:

•

Keep your operating system updated with the latest security patches. Run

the system update utility at least weekly.

•

Keep your email program updated with the latest security patches. In addi-

tion, avoid opening email containing attachments, or opening ﬁles sent

through chat rooms, whenever possible.

•

Install a virus checker and keep it updated.

•

Avoid providing web or ﬁle-sharing services over your Data Gateway. Be-

sides certain vulnerability problems, most cable companies prohibit running

servers on consumer-level accounts and may suspend your account for vi-

olating your terms of service.

•

Use the cable company’s mail servers for sending email.

•

Avoid using

proxy

software unless you are certain that it is not open for

abuse by other Internet users (some are shipped open by

default). Crimi-

nals can take advantage of open proxies to hide their identity when break-

ing into other computers or sending spam. If you have an open proxy, your

cable company may suspend your account to protect the rest of the net-

work.

•

The DG860 ships with wireless LAN security set by default (for the same

reasons that you should run only secured proxies). See the security label on

your product (shown on image at the left) for the factory security settings.

If you need to modify the default wireless security settings, see

Conﬁguring

Your Wireless Connection

.

Touchstone DG860 Data Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

12

DANGER

®

°

Model Number

Reset

Ethernet

10/100/1000

Cable

2

1

4

3

Security

Label

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Ethernet Cable

13

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone DG860 Data Gateway User’s Guide

Ethernet or Wireless?

There are two ways to connect your computer (or other equipment) to the Data

Gateway. The following will help you decide which is best for you:

Ethernet

Ethernet is a standard method of connecting two or more computers into a Local

Area Network (LAN). You can use the Ethernet connection if your computer has

built-in Ethernet hardware.

Note

:

To connect more than four computers to the DG860 through the Ether-

net ports, you need an Ethernet hub (available at computer retailers).

The Data Gateway package comes with one 6-foot (1.9m) Ethernet cable (the con-

nectors look like wide telephone connectors); you can purchase more cables if nec-

essary at a computer retailer. If you are connecting the Data Gateway directly to a

computer, or to an Ethernet hub with a cross-over switch, ask for Category 5e

(CAT5e) straight-through cable. CAT5e cable is required for gigabit Ethernet (Gig-

E), not regular CAT5 cable.

Wireless

Wireless access lets you connect additional (wireless-capable) devices to Data Gate-

way. The 802.11 wireless LAN standard allows one or more computers to access the

DG860 using a wireless (radio) signal. These connections are in addition to the con-

nections supported via Ethernet.

Note

:

You can use the wireless connection if your computer has a built-in or af-

termarket wireless card. To learn more about which wireless hardware

works best with your computer, see your computer dealer.

Both

If you have two or more computers, you can use Ethernet for up to four devices and

wireless for the others.

To connect ﬁve or more computers to the Ethernet ports,

you will need an Ethernet hub (available at computer retailers.)

Page 14 / 47

Installing and Connecting Your Data

Gateway

Before you start, make sure that:

•

You have contacted your cable company and veriﬁed that they provide data

service using standard DOCSIS technology.

•

You have all the

items you need

.

•

Cable and power outlets are available near the computer. If a cable outlet is

not conveniently located, your cable company can install a new one.

If you have ordered service, your cable company should conﬁgure the Data Gate-

way automatically. You need only follow the instructions in this section to install

and connect the Data Gateway.

Touchstone DG860 Data Gateway User’s Guide

Safety

Getting

Started

Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

14

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15

Safety

Getting

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Installation

Ethernet

Conﬁguration

Usage

Troubleshooting

Glossary

Touchstone DG860 Data Gateway User’s Guide

DG860 Front Panel

The front of the DG860 Data Gateway has the following indicators:

A

Secure

: indicates Wireless Protected Setup (WPS) is active.

B

WiFi

: indicates the status of the wireless LAN.

C

Ethernet

: indicates Ethernet connectivity between the Data Gateway and

computers.

D

Online

: indicates internet data transmission status.

E

US

: indicates upstream connectivity.

F

DS

: indicates downstream connectivity.

G

Power

: indicates whether AC power is available to the unit.

DG860 Rear Panel

The DG860 rear panel has the following connectors and controls:

A

WPS

button: begins associating the Data Gateway with a wireless device.

B

Reset

button: resets the Data Gateway as if you power cycled the unit. Use

a pointed non-metallic object to press this button.

C

Ethernet (1 - 4)

: connectors for use with a computer LAN port.

D

Cable

: connector for the coaxial cable.

E

Power

: connector for the power cord.

I

Power Switch

: (DG860S only) power On/Off switch.

DG860

Power

Ethernet

DS

Online

WiFi

Secure

US

B

E

C

A

D

F

G

Reset

Ethernet

10/100/1000

Cable

2

1

4

3

A

C

B

D

E

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