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11
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG860 Data Gateway User’s Guide
System Requirements
The Touchstone Data Gateway operates with most computers. The following de-
scribes requirements for each operating system; see the documentation for your
system for details on enabling and configuring networking.
To use the Data Gateway, you need DOCSIS high-speed Internet service from your
cable company.
Recommended Hardware
The following hardware configuration is recommended. Computers not meeting this
configuration can still work with the DG860, but may not be able to make maximum
use of DG860 throughput.
CPU: P4, 3GHz or faster
RAM: 1GB or greater
Hard drive: 7200 RPM or faster
Ethernet: Gig-E (1000BaseT)
Windows
Windows XP, Windows Vista, or Windows 7. A supported Ethernet or wireless LAN
connection must be available.
MacOS
System 7.5 to MacOS 9.2 (Open Transport recommended) or MacOS X. A supported
Ethernet or wireless LAN connection must be available.
Linux/other Unix
Hardware drivers, TCP/IP, and DHCP must be enabled in the kernel. A supported
Ethernet or wireless LAN connection must be available.
Page 12 / 47
About this Manual
This manual covers all of the different DG860 models. Your model may not have all
of the capabilities outlined in this manual.
To determine which model you have,
check the model number.
The model number is on the label affixed to the Data
Gateway.
See the illustration at the left.
What About Security?
Having a high-speed, always-on connection to the Internet requires a certain
amount of responsibility to other Internet users—including the need to maintain a
reasonably secure system. While no system is 100% secure, you can use the fol-
lowing tips to enhance your system’s security:
Keep your operating system updated with the latest security patches. Run
the system update utility at least weekly.
Keep your email program updated with the latest security patches. In addi-
tion, avoid opening email containing attachments, or opening files sent
through chat rooms, whenever possible.
Install a virus checker and keep it updated.
Avoid providing web or file-sharing services over your Data Gateway. Be-
sides certain vulnerability problems, most cable companies prohibit running
servers on consumer-level accounts and may suspend your account for vi-
olating your terms of service.
Use the cable company’s mail servers for sending email.
Avoid using
proxy
software unless you are certain that it is not open for
abuse by other Internet users (some are shipped open by
default). Crimi-
nals can take advantage of open proxies to hide their identity when break-
ing into other computers or sending spam. If you have an open proxy, your
cable company may suspend your account to protect the rest of the net-
work.
The DG860 ships with wireless LAN security set by default (for the same
reasons that you should run only secured proxies). See the security label on
your product (shown on image at the left) for the factory security settings.
If you need to modify the default wireless security settings, see
Configuring
Your Wireless Connection
.
Touchstone DG860 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
12
DANGER
®
°
°
Model Number
Reset
Ethernet
10/100/1000
Cable
2
1
4
3
Security
Label
Page 13 / 47
Ethernet Cable
13
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG860 Data Gateway User’s Guide
Ethernet or Wireless?
There are two ways to connect your computer (or other equipment) to the Data
Gateway. The following will help you decide which is best for you:
Ethernet
Ethernet is a standard method of connecting two or more computers into a Local
Area Network (LAN). You can use the Ethernet connection if your computer has
built-in Ethernet hardware.
Note
:
To connect more than four computers to the DG860 through the Ether-
net ports, you need an Ethernet hub (available at computer retailers).
The Data Gateway package comes with one 6-foot (1.9m) Ethernet cable (the con-
nectors look like wide telephone connectors); you can purchase more cables if nec-
essary at a computer retailer. If you are connecting the Data Gateway directly to a
computer, or to an Ethernet hub with a cross-over switch, ask for Category 5e
(CAT5e) straight-through cable. CAT5e cable is required for gigabit Ethernet (Gig-
E), not regular CAT5 cable.
Wireless
Wireless access lets you connect additional (wireless-capable) devices to Data Gate-
way. The 802.11 wireless LAN standard allows one or more computers to access the
DG860 using a wireless (radio) signal. These connections are in addition to the con-
nections supported via Ethernet.
Note
:
You can use the wireless connection if your computer has a built-in or af-
termarket wireless card. To learn more about which wireless hardware
works best with your computer, see your computer dealer.
Both
If you have two or more computers, you can use Ethernet for up to four devices and
wireless for the others.
To connect five or more computers to the Ethernet ports,
you will need an Ethernet hub (available at computer retailers.)
Page 14 / 47
Installing and Connecting Your Data
Gateway
Before you start, make sure that:
You have contacted your cable company and verified that they provide data
service using standard DOCSIS technology.
You have all the
items you need
.
Cable and power outlets are available near the computer. If a cable outlet is
not conveniently located, your cable company can install a new one.
If you have ordered service, your cable company should configure the Data Gate-
way automatically. You need only follow the instructions in this section to install
and connect the Data Gateway.
Touchstone DG860 Data Gateway User’s Guide
Safety
Getting
Started
Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
14
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Safety
Getting
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Installation
Ethernet
Configuration
Usage
Troubleshooting
Glossary
Touchstone DG860 Data Gateway User’s Guide
DG860 Front Panel
The front of the DG860 Data Gateway has the following indicators:
A
Secure
: indicates Wireless Protected Setup (WPS) is active.
B
WiFi
: indicates the status of the wireless LAN.
C
Ethernet
: indicates Ethernet connectivity between the Data Gateway and
computers.
D
Online
: indicates internet data transmission status.
E
US
: indicates upstream connectivity.
F
DS
: indicates downstream connectivity.
G
Power
: indicates whether AC power is available to the unit.
DG860 Rear Panel
The DG860 rear panel has the following connectors and controls:
A
WPS
button: begins associating the Data Gateway with a wireless device.
B
Reset
button: resets the Data Gateway as if you power cycled the unit. Use
a pointed non-metallic object to press this button.
C
Ethernet (1 - 4)
: connectors for use with a computer LAN port.
D
Cable
: connector for the coaxial cable.
E
Power
: connector for the power cord.
I
Power Switch
: (DG860S only) power On/Off switch.
DG860
Power
Ethernet
DS
Online
WiFi
Secure
US
B
E
C
A
D
F
G
Reset
Ethernet
10/100/1000
Cable
2
1
4
3
A
C
B
D
E

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