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directly before, try to do that again, and
check if you can get connected to the
Internet with your computer directly
attached to the device provided by your
Internet service provider.
d.
Check PPPoE / L2TP / PPTP user ID and
password again.
e.
Call your Internet service provider and
check if there is something wrong with their
service.
f.
If you just cannot connect to one or more
website(s), but you can still use other
internet services, please check
URL/Keyword filter.
g.
Try to reset the router and try again later.
h.
Reset the device provided by your Internet
service provider.
i.
Try to use IP address instead of hostname. If
you can use IP address to communicate with
a remote server, but cannot use hostname,
please check DNS setting.
I cannot locate my
router by my wireless
client
a.
‘Broadcast ESSID’ set to off?
b.
Secure both antennas properly.
c.
Are you too far from your router? Try to get
closer.
d.
Please remember that you have to input
ESSID on your wireless client manually, if
ESSID broadcast is disabled.
File download is very
slow or breaks
frequently
a.
Are you using QoS function? Try to disable
it and try again.
b.
Internet is slow sometimes, be patient.
c.
Try to reset the router and see if it works
better after that.
d.
Try to know what computers do on your
local network. If someone is transferring
big files, other people will think the Internet
is really slow.
e.
If this has never happened before, call your
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Internet service provider to see if there is
something wrong with their network.
I cannot log onto web
management interface:
password is wrong
a.
Make sure you are connecting to the correct
IP address of the router!
b.
Password is case-sensitive. Make sure the
‘Caps Lock’ is not activated.
c.
If you forget the password, do a hard reset.
Router became hot
a.
This is not a malfunction if you can keep
your hand on the router’s case.
b.
If you smell something strange or see
smoke coming out from router or A/C
power adapter, please disconnect the router
and A/C power adapter from utility power
(make sure it is safe before you do this!),
and call your dealer of purchase for help.
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10.3 Glossary
Default Gateway (Router):
Every non-router IP device needs to configure a default
gateway’s IP address. When the device sends out an IP packet and the destination is not on
the same network, the device has to send the packet to its default gateway, which will then
send it out towards the destination.
DHCP:
DHCP
stands for
Dynamic Host Configuration Protocol. This protocol
automatically gives every computer on your home network an IP address.
DNS Server IP Address:
DNS stands for Domain Name System, which allows Internet
servers to have a domain name (such as www.Broadbandrouter.com) and one or more IP
addresses (such as 192.34.45.8). A DNS server keeps a database of Internet servers and
their respective domain names and IP addresses, so that when a domain name is requested
(as in typing "Broadbandrouter.com" into your Internet browser), the user is sent to the
proper IP address. The DNS server IP address used by the computers on your home network
is the location of the DNS server your ISP has assigned to you.
DSL Modem:
DSL stands for Digital Subscriber Line. A DSL modem uses your existing
phone lines to transmit data at high speeds.
Ethernet:
A standard for computer networks. Ethernet networks are connected by special
cables and hubs, and move data around at up to 10/100 million bits per second (Mbps).
Idle Timeout:
Idle Timeout is designed so that after there is no traffic to the Internet for a
pre-configured amount of time, the connection will automatically be disconnected.
IP Address and Network (Subnet) Mask:
IP stands for Internet Protocol. An IP address
consists of a series of four numbers separated by periods that identify a single, unique
Internet computer host in an IP network. Example: 192.168.1.1. It consists of 2 portions: the
IP network address and the host identifier.
The IP address is a 32-bit binary pattern that can be represented as four cascaded decimal
numbers separated by “.” Example: aaa.aaa.aaa.aaa, where each “aaa” can be anything from
000 to 255, or as four cascaded binary numbers separated by “.” such as:
bbbbbbbb.bbbbbbbb.bbbbbbbb.bbbbbbbb, where each “b” can either be 0 or 1.
A network mask is also a 32-bit binary pattern, and consists of consecutive leading
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1’s followed by consecutive trailing 0’s, such as
11111111.11111111.11111111.00000000. Therefore, sometimes a network mask can also be
described simply as “x” number of leading 1’s.
When both are represented side by side in their binary forms, all bits in the IP address that
correspond to 1’s in the network mask become part of the IP network address, and the
remaining bits correspond to the host ID.
For example, if the IP address for a device is, in its binary form,
11011001.10110000.10010000.00000111, and if its network mask is,
11111111.11111111.11110000.00000000
It means the device’s network address is
11011001.10110000.10010000.00000000, and its host ID is
00000000.00000000.00000000.00000111. This is a convenient and efficient method for
routers to direct IP packets to their destinations.
ISP Gateway Address:
(see ISP for definition). The ISP Gateway Address is an IP address
for the Internet router located at the ISP's office.
ISP:
ISP stands for Internet Service Provider. An ISP is a business that provides
connectivity to the Internet for individuals, businesses, or organizations.
LAN:
LAN stands for Local Area Network. A LAN is a group of computers and devices
connected together in a relatively small area (such as a house or an office). Your home
network is considered a LAN.
MAC Address:
MAC stands for Media Access Control. A MAC address is the hardware
address of a device connected to a network. The MAC address is a unique identifier for a
device with an Ethernet interface. It is comprised of two parts: 3 bytes of data that correspond
to the Manufacturer ID (unique for each manufacturer) and 3 bytes that are often used as the
product’s serial number.
NAT:
NAT stands for Network Address Translation. This process allows all of the
computers on your home network to use a single IP address. Using the X650’s NAT
capability, you can access the Internet from multiple computers on your home network
without having to purchase additional IP addresses from your ISP.
Port:
Network clients (LAN PC) use port numbers to distinguish between different network
applications/protocols. Below is a list of common applications and protocols/port numbers:
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Application
Protocol Port Number
Telnet
TCP
23
FTP
TCP
21
SMTP
TCP
25
POP3
TCP
110
H.323
TCP
1720
SNMP
UCP
161
SNMP Trap
UDP
162
HTTP
TCP
80
PPTP
TCP
1723
PC Anywhere TCP
5631
PC Anywhere UDP
5632
PPPoE:
PPPoE stands for Point-to-Point Protocol over Ethernet. Point-to-Point Protocol is a
secure data transmission method originally created for dial-up connections; PPPoE is for
Ethernet connections.
PPPoE
relies on two widely accepted standards, Ethernet and the
Point-to-Point Protocol. It is a communications protocol for transmitting information over
Ethernet between different manufacturers
Protocol:
A protocol is a set of rules for interaction agreed upon between multiple parties so
that when they interface with each other based on such a protocol, the interpretation of their
behavior is well defined and can be made objectively and without any confusion or
misunderstandings.
Router:
A router is an intelligent network device that forwards packets between different
networks based on network layer address information such as IP addresses.
Subnet Mask:
A subnet mask, which may be a part of the TCP/IP information provided by
your ISP, is a set of four numbers (e.g. 255.255.255.0) configured like an IP address. It is
used to create IP address numbers used only within a particular network (as opposed to
valid IP address numbers recognized by the Internet, which must be assigned by InterNIC).
TCP/IP, UDP:
TCP/IP stands for Transmission Control Protocol/Internet Protocol (TCP/IP)
and UDP stands for Unreliable Datagram Protocol (UDP). TCP/IP is the standard protocol for
data transmission over the Internet. Both TCP and UDP are transport layer protocols. TCP

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