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European Call Hold
Call hold allows you to put a call (
A
) on hold by pressing the flash key.
If you have another call, press the flash key and then “2” to switch back and forth
between caller
A
and
B
by putting either one on hold.
Press the flash key and then “0” to disconnect the call presently on hold and keep
the current call on line.
Press the flash key and then “1” to disconnect the current call and resume the call
on hold.
If you hang up the phone but a caller is still on hold, there will be a remind ring.
European Call Waiting
This allows you to place a call on hold while you answer another incoming call on
the same telephone (directory) number.
If there is a second call to a telephone number, you will hear a call waiting tone.
Take one of the following actions.
Reject the second call.
Press the flash key and then press “0”.
Disconnect the first call and answer the second call.
Either press the flash key and press “1”, or just hang up the phone and then
answer the phone after it rings.
Put the first call on hold and answer the second call.
Press the flash key and then “2”.
European Call Transfer
Do the following to transfer a call (that you have answered) to another phone
number.
1
Press the flash key to put the caller on hold.
2
When you hear the dial tone, dial “*98#” followed by the number to which you
want to transfer the call. to operate the Intercom.
3
After you hear the ring signal or the second party answers it, hang up the phone.
European Three-Way Conference
Use the following steps to make three-way conference calls.
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1
When you are on the phone talking to someone, press the flash key to put the call
on hold and get a dial tone.
2
Dial a phone number directly to make another call.
3
When the second call is answered, press the flash key and press “3” to create a
three-way conversation.
4
Hang up the phone to drop the connection.
5
If you want to separate the activated three-way conference into two individual
connections (one is on-line, the other is on hold), press the flash key and press
“2”.
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C
HAPTER
17
Logs
17.1
Overview
The web configurator allows you to choose which categories of events and/or
alerts to have the ZyXEL Device log and then display the logs or have the ZyXEL
Device send them to an administrator (as e-mail) or to a syslog server.
Note: The ZyXEL Device’s log feature is only for Voice over IP (VoIP).
17.1.1
What You Can Do in this Chapter
Use the
Phone Log
screen to view phone logs and alert messages (
Section 17.2
on page 259
).
Use The
VoIP Call History
screen to view the details of the calls performed on
the ZyXEL Device (
Section 17.3 on page 260
).
17.2
The Phone Log Screen
Click
System Monitor > Log
to open the
Phone Log
screen. Use this screen to
view phone logs and alert messages. You can select the type of log and level of
severity to display.
Figure 108
System Monitor > Log > Phone Log
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The following table describes the fields in this screen.
17.3
The VoIP Call History Screen
Click
System Monitor > Log
> Call History
to open the
VoIP
Call History
screen. Use this screen to see the details of the calls performed on the ZyXEL
Device.
Figure 109
System Monitor > Log > Call History
The following table describes the fields in this screen.
Table 67
System Monitor > Log > Phone Log
LABEL
DESCRIPTION
Select a category of logs to view from the drop-down list box. select
All
Logs
to view all logs.
Level
Select the severity level that you want to view.
Refresh
Click this to renew the log screen.
Clear Logs
Click this to delete all the logs.
#
This field is a sequential value and is not associated with a specific entry.
Time
This field displays the time the log was recorded.
Level
This field displays the severity level of the logs that the device is to send
to this syslog server.
Message
This field states the reason for the log.
Table 68
System Monitor > Log > Call History
LABEL
DESCRIPTION
Select a category of call records to view from the drop-down list box.
select
All Call History
to view all call records.
Refresh
Click this to renew the log screen.
Clear Logs
Click this to delete all the logs.
#
This field is a sequential value and is not associated with a specific entry.
Time
This field displays the time the call was recorded.
Local Number
This field displays the phone number you used to make or receive this
call.
Peer Number
This field displays the phone number you called or from which this call is
made.

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