P-2602R/RL-DxA Quick Start Guide

11

•

If you want to dial a SIP number that uses letters or if you want to make a peer-to-peer call, set up a speed-dial

entry first. See the User’s Guide for instructions. Then, dial the speed-dial number to make the call.

•

If you want to call regular telephone numbers, use your VoIP service provider’s dialing plan.

For the P-2602RL-DxA, follow these directions to make phone calls that do not use the Internet.

•

If you set up the phone number in the

Relay to PSTN

section (Section

3.3

), just dial the phone number.

•

If the

PHONE

light is off, just dial the phone number.

•

Otherwise, first dial the prefix you set in Section

3.3

, and then dial the phone number.

Follow these directions to call the phone that is connected to the P-2602R/RL-DxA.

•

(P-2602R-DxA) Use your VoIP service provider’s dialing plan. The P-2602R-DxA must be on.

•

(P-2602RL-DxA) Use your VoIP service provider’s dialing plan, or just dial the phone number.

Troubleshooting

If you cannot access the Internet, follow these steps.

1

Check the device’s lights. If they are different than what is described in Section

2

, make sure the

connections are correct, and inspect your cables for damage. If the lights are still different, turn off the

device, wait a few seconds, and turn it on again.

2

Follow the steps in Section

3

again. Make sure you enter the correct information. For example, if your

account has a user name and password, make sure you type it correctly. In addition, if you are not sure

which encapsulation your ISP uses, contact your ISP.

3

If you are using a new Internet account, contact your ISP to make sure it is active.

4

If you still have problems, see

Troubleshooting

in the User’s Guide.

If you can access the Internet, but you cannot make calls through the Internet, follow these steps.

1

Check the

PHONE

lights. If neither of them is on, make sure that your telephone is connected to the

corresponding phone port.

2

Make sure the

VOICE OVER INTERNET SETUP

wizard screens are properly configured (see Section

3.1

).

3

You can also check the VoIP status in the

Status

screen. See the User’s Guide for more information about

this screen.

Viewing Your Product’s Certifications

1

Go to

www.zyxel.com

.

2

Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.

3

Select the certification you wish to view from this page.