19216811.liveP-2602R/RL-DxA Quick Start Guide
11
•
If you want to dial a SIP number that uses letters or if you want to make a peer-to-peer call, set up a speed-dial
entry first. See the User’s Guide for instructions. Then, dial the speed-dial number to make the call.
•
If you want to call regular telephone numbers, use your VoIP service provider’s dialing plan.
For the P-2602RL-DxA, follow these directions to make phone calls that do not use the Internet.
•
If you set up the phone number in the
Relay to PSTN
section (Section
3.3
), just dial the phone number.
•
If the
PHONE
light is off, just dial the phone number.
•
Otherwise, first dial the prefix you set in Section
3.3
, and then dial the phone number.
Follow these directions to call the phone that is connected to the P-2602R/RL-DxA.
•
(P-2602R-DxA) Use your VoIP service provider’s dialing plan. The P-2602R-DxA must be on.
•
(P-2602RL-DxA) Use your VoIP service provider’s dialing plan, or just dial the phone number.
Troubleshooting
If you cannot access the Internet, follow these steps.
1
Check the device’s lights. If they are different than what is described in Section
2
, make sure the
connections are correct, and inspect your cables for damage. If the lights are still different, turn off the
device, wait a few seconds, and turn it on again.
2
Follow the steps in Section
3
again. Make sure you enter the correct information. For example, if your
account has a user name and password, make sure you type it correctly. In addition, if you are not sure
which encapsulation your ISP uses, contact your ISP.
3
If you are using a new Internet account, contact your ISP to make sure it is active.
4
If you still have problems, see
Troubleshooting
in the User’s Guide.
If you can access the Internet, but you cannot make calls through the Internet, follow these steps.
1
Check the
PHONE
lights. If neither of them is on, make sure that your telephone is connected to the
corresponding phone port.
2
Make sure the
VOICE OVER INTERNET SETUP
wizard screens are properly configured (see Section
3.1
).
3
You can also check the VoIP status in the
Status
screen. See the User’s Guide for more information about
this screen.
Viewing Your Product’s Certifications
1
Go to
www.zyxel.com
.
2
Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
3
Select the certification you wish to view from this page.