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Chapter 25 Tools
301
C
HAPTER
25
Tools
This chapter explains how to upload new firmware, manage configuration files and restart
your ZyXEL Device.
Note:
Do not interrupt the file transfer process as this may PERMANENTLY
DAMAGE YOUR ZyXEL Device.
25.1
Introduction
Use the instructions in this chapter to change the device’s configuration file or upgrade its
firmware. After you configure your device, you can backup the configuration file to a
computer. That way if you later misconfigure the device, you can upload the backed up
configuration file to return to your previous settings. You can alternately upload the factory
default configuration file if you want to return the device to the original default settings. The
firmware determines the device’s available features and functionality. You can download new
firmware releases from your nearest ZyXEL FTP site (or www.zyxel.com) to use to upgrade
your device’s performance.
Note:
Only use firmware for your device’s specific model. Refer to the label on the
bottom of your ZyXEL Device.
25.2
Filename Conventions
The configuration file (often called the romfile or rom-0) contains the factory default settings
in the menus such as password, DHCP Setup, TCP/IP Setup, etc. It arrives from ZyXEL with a
“rom” filename extension. Once you have customized the ZyXEL Device's settings, they can
be saved back to your computer under a filename of your choosing.
ZyNOS (ZyXEL Network Operating System sometimes referred to as the “ras” file) is the
system firmware and has a “bin” filename extension. Find this firmware at
www.zyxel.com.With many FTP and TFTP clients, the filenames are similar to those seen
next.
ftp> put firmware.bin ras
This is a sample FTP session showing the transfer of the computer file "firmware.bin" to the
ZyXEL Device.
ftp> get rom-0 config.cfg
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This is a sample FTP session saving the current configuration to the computer file
config.cfg
”.
If your (T)FTP client does not allow you to have a destination filename different than the
source, you will need to rename them as the ZyXEL Device only recognizes “rom-0” and
“ras”. Be sure you keep unaltered copies of both files for later use.
The following table is a summary. Please note that the internal filename refers to the filename
on the ZyXEL Device and the external filename refers to the filename not
on the ZyXEL
Device, that is, on your computer, local network or FTP site and so the name (but not the
extension) may vary. After uploading new firmware, see the
Status
screen to confirm that you
have uploaded the correct firmware version.
25.3
File Maintenance Over WAN
TFTP, FTP and Telnet over the WAN will not work when:
1
The firewall is active (turn the firewall off or create a firewall rule to allow access from
the WAN).
2
You have disabled Telnet service in menu 24.11.
3
You have applied a filter in menu 3.1 (LAN) or in menu 11.5 (WAN) to block Telnet
service.
4
The IP you entered in the
Secured Client IP
field in menu 24.11 does not match the
client IP. If it does not match, the device will disconnect the Telnet session immediately.
25.4
Firmware Upgrade Screen
Click
Maintenance > Tools
to open the
Firmware
screen. Follow the instructions in this
screen to upload firmware to your ZyXEL Device. The upload process uses HTTP (Hypertext
Transfer Protocol) and may take up to two minutes. After a successful upload, the system will
reboot. See
Section 25.9 on page 311
for upgrading firmware using FTP/TFTP
commands.
Table 118
Filename Conventions
FILE TYPE
INTERNAL NAME
EXTERNAL NAME
DESCRIPTION
Configuration
File
Rom-0
This is the configuration filename on the ZyXEL
Device. Uploading the rom-0 file replaces the
entire ROM file system, including your ZyXEL
Device configurations, system-related data
(including the default password), the error log
and the trace log.
*.rom
Firmware
Ras
This is the generic name for the ZyNOS
firmware on the ZyXEL Device.
*.bin
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Figure 169
Firmware Upgrade
The following table describes the labels in this screen.
Note:
Do NOT turn off the ZyXEL Device while firmware upload is in progress!
After you see the
Firmware Upload in Progress
screen, wait two minutes before logging into
the ZyXEL Device again.
Figure 170
Firmware Upload In Progress
Table 119
Firmware Upgrade
LABEL
DESCRIPTION
Current Firmware
Version
This is the present Firmware version and the date created.
File Path
Type in the location of the file you want to upload in this field or click
Browse ...
to
find it.
Browse...
Click
Browse...
to find the .bin file you want to upload. Remember that you must
decompress compressed (.zip) files before you can upload them.
Upload
Click
Upload
to begin the upload process. This process may take up to two
minutes.
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The ZyXEL Device automatically restarts in this time causing a temporary network
disconnect. In some operating systems, you may see the following icon on your desktop.
Figure 171
Network Temporarily Disconnected
After two minutes, log in again and check your new firmware version in the
Status
screen.
If the upload was not successful, the following screen will appear. Click
Return
to go back to
the
Firmware
screen.
Figure 172
Error Message
25.5
Backup and Restore
See
Section 25.7 on page 308
and
Section 25.8 on page 310
for transferring configuration files
using FTP/TFTP
commands.
Click
Maintenance
> Tools > Configuration
. Information related to factory defaults, backup
configuration, and restoring configuration appears as shown next.
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Figure 173
Configuration
25.5.1
Backup Configuration
Backup Configuration allows you to back up (save) the ZyXEL Device’s current configuration
to a file on your computer. Once your ZyXEL Device is configured and functioning properly,
it is highly recommended that you back up your configuration file before making
configuration changes. The backup configuration file will be useful in case you need to return
to your previous settings.
Click
Backup
to save the ZyXEL Device’s current configuration to your computer.
25.5.2
Restore Configuration
Restore Configuration allows you to upload a new or previously saved configuration file from
your computer to your ZyXEL Device.
Note:
Do not turn off the ZyXEL Device while configuration file upload is in progress.
Table 120
Restore Configuration
LABEL
DESCRIPTION
File Path
Type in the location of the file you want to upload in this field or click
Browse ...
to find it.
Browse...
Click
Browse...
to find the file you want to upload. Remember that you must decompress
compressed (.ZIP) files before you can upload them.
Upload
Click
Upload
to begin the upload process.

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