Chapter 24 Troubleshooting
NBG6716 User’s Guide
175
5
If the problem continues, contact the vendor.
24.3
NBG6716 Access and Login
I don’t know the IP address of my NBG6716.
1
The default IP address of the NBG6716 in
Router Mode
is
192.168.1.1
. The default IP address of
the NBG6716 in
Access Point Mode
is
192.168.1.2
.
2
If you changed the IP address and have forgotten it, you might get the IP address of the NBG6716
in
Router Mode
by looking up the IP address of the default gateway for your computer. To do this
in most Windows computers, click
Start > Run
, enter
cmd
, and then enter
ipconfig
. The IP
address of the
Default Gateway
might be the IP address of the NBG6716 (it depends on the
network), so enter this IP address in your Internet browser.
3
If your NBG6716 in
Access Point Mode
is a DHCP client, you can find your IP address from the
DHCP server. This information is only available from the DHCP server which allocates IP addresses
on your network. Find this information directly from the DHCP server or contact your system
administrator for more information.
4
Reset your NBG6716 to change all settings back to their default. This means your current settings
will be lost. See
Section 24.5 on page 178
in
Troubleshooting
for information on resetting your
NBG6716.
I forgot the password.
1
The default password is
1234
.
2
If this does not work, you have to reset the device to its factory defaults. See
Section 24.5 on page
178
.
I cannot see or access the
Login
screen in the Web Configurator.
1
Make sure you are using the correct IP address.
•
The default IP address of the NBG6716 in
Router Mode
is
192.168.1.1
. The default IP
address of the NBG6716 in
Access Point Mode
is
192.168.1.2
.
•
If you changed the IP address (
Section 12.4 on page 106
), use the new IP address.
•
If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
I
don’t know the IP address of my NBG6716.