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Chapter 25 Troubleshooting
NBG334W User’s Guide
226
4
Make sure your computer (with a wireless adapter installed) is within the transmission
range of the NBG334W.
5
Check that both the NBG334W and your wireless station are using the same wireless and
wireless security settings.
6
Make sure traffic between the WLAN and the LAN is not blocked by the firewall on the
NBG334W.
7
Make sure you allow the NBG334W to be remotely accessed through the WLAN
interface. Check your remote management settings.
See the chapter on Wireless LAN in the User’s Guide for more information.
25.6
Advanced Features
V
I can log in, but I cannot see some of the screens or fields in the Web
Configurator.
You may be accessing the Web Configurator in Basic mode. Some screens and fields are
available only in Advanced mode. Use the
Maintenance > Config
Mode screen to select
Advanced mode.
You may be accessing the Web Configurator in AP Mode. Some screens and fields are
available only in Router Mode. Use the
Maintenance > Sys OP Mode
screen to select Router
Mode.
V
I set up URL keyword blocking, but I can still access a website that should be
blocked.
Make sure that you select the
Enable URL Keyword Blocking
check box in the Content
Filtering screen. Make sure that the keywords that you type are listed in the
Keyword List
.
If a keyword that is listed in the
Keyword List
is not blocked when it is found in a URL,
customize the keyword blocking using commands. See the Customizing Keyword Blocking
URL Checking section in the Content Filter chapter.
Page 227 / 296
227
P
ART
VI
Appendices and
Index
Product Specifications and Wall-Mounting Instructions
(229)
Pop-up Windows, JavaScripts and Java Permissions
(235)
IP Addresses and Subnetting
(241)
Setting up Your Computer’s IP Address
(249)
Wireless LANs
(265)
Services
(277)
Legal Information
(281)
Customer Support
(285)
Index
(291)
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228
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NBG334W User’s Guide
229
A
PPENDIX
A
Product Specifications and Wall-
Mounting Instructions
The following tables summarize the NBG334W’s hardware and firmware features.
Table 100
Hardware Features
Dimensions (W x D x H)
162 x 115 x 33 mm
Weight
237g
Power Specification
Input: 120~240 AC, 50~60 Hz
Output: 12 V AC 1 A
Ethernet ports
Auto-negotiating: 10 Mbps or 100 Mbps in either half-duplex or full-duplex
mode.
Auto-crossover: Use either crossover or straight-through Ethernet cables.
4-5 Port Switch
A combination of switch and router makes your NBG334W a cost-effective
and viable network solution. You can add up to four computers to the
NBG334W without the cost of a hub when connecting to the Internet
through the WAN port. You can add up to five computers to the NBG334W
when you connect to the Internet in AP mode. Add more than four
computers to your LAN by using a hub.
LEDs
PWR, LAN1-4, WAN, WLAN, WPS
Reset Button
The reset button is built into the rear panel. Use this button to restore the
NBG334W to its factory default settings. Press for 1 second to restart the
device. Press for 5 seconds to restore to factory default settings.
Antenna
The NBG334W is equipped with a 2dBi detachable antenna to provide clear
radio transmission and reception on the wireless network.
Operation Environment
Temperature: 0º C ~ 40º C
Humidity: 20% ~ 85% RH (Non-condensing)
Storage Environment
Temperature: -20º C ~ 60º C
Humidity: 20% ~ 90% RH (Non-condensing)
Distance between the
centers of the holes on
the device’s back.
125 mm
Screw size for wall-
mounting
M3*10
Table 101
Firmware Features
FEATURE
DESCRIPTION
Default IP Address
192.168.1.1
Default Subnet Mask
255.255.255.0 (24 bits)
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Appendix A Product Specifications and Wall-Mounting Instructions
NBG334W User’s Guide
230
Default Password
1234
DHCP Pool
192.168.1.33 to 192.168.1.64
Wireless Interface
Wireless LAN, Guest WLAN
Default Wireless SSID
Wireless LAN: ZyXEL
Wireless LAN when WPS enabled: ZyXEL WPS
Guest WLAN: Guest
Default Wireless IP Address
Wireless LAN: Same as LAN (192.168.1.1)
Guest WLAN: 192.168.2.1
Default Wireless Subnet
Mask
Wireless LAN: Same as LAN (255.255.255.0)
Guest WLAN: 255.255.255.0
Default Wireless DHCP
Pool Size
Wireless LAN: Same as LAN (32 from 192.168.1.33 to 192.168.1.64)
Guest WLAN: 16 from 192.168.2.33 to 192.168.2.48
Device Management
Use the web configurator to easily configure the rich range of features on
the NBG334W.
Wireless Functionality
Allows IEEE 802.11b and/or IEEE 802.11g wireless clients to connect to
the NBG334W wirelessly. Enable wireless security (WEP, WPA(2),
WPA(2)-PSK) and/or MAC filtering to protect your wireless network.
Note: The NBG334W may be prone to RF (Radio
Frequency) interference from other 2.4 GHz devices
such as microwave ovens, wireless phones,
Bluetooth enabled devices, and other wireless LANs.
Firmware Upgrade
Download new firmware (when available) from the ZyXEL web site and
use the web configurator, an FTP or a TFTP tool to put it on the
NBG334W.
Note: Only upload firmware for your specific model!
Configuration Backup &
Restoration
Make a copy of the NBG334W’s configuration and put it back on the
NBG334W later if you decide you want to revert back to an earl
i
er
configuration.
Network Address
Translation (NAT)
Each computer on your network must have its own unique IP address.
Use NAT to convert a single public IP address to multiple private IP
addresses for the computers on your network.
Firewall
You can configure firewall on the NBG334W for secure Internet access.
When the firewall is on, by default, all incoming traffic from the Internet to
your network is blocked unless it is initiated from your network. This
means that probes from the outside to your network are not allowed, but
you can safely browse the Internet and download files for example.
Content Filter
The NBG334W blocks or allows access to web sites that you specify and
blocks access to web sites with URLs that contain keywords that you
specify. You can define time periods and days during which content
filtering is enabled. You can also include or exclude particular computers
on your network from content filtering.
You can also subscribe to category-based content filtering that allows
your NBG334W to check web sites against an external database.
Bandwidth Management
You can efficiently manage traffic on your network by reserving
bandwidth and giving priority to certain types of traffic and/or to particular
computers.
Table 101
Firmware Features
FEATURE
DESCRIPTION

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