19216811.liveManual Ver1.0
- 61 -
10. Appendix B – Warranties
DQ Technology adheres to the strictest Quality Assurance processes to ensure that our products are free from defects prior to
shipping. DQ Technology provides a standard 1 year limited warranty for all products and provides an extended warranty option for
North American customers.
Please note that standard warranty terms apply to all equipment sold by DQ Technology unless an extended warranty has been
purchased.
The 1 year limited warranty offered by DQ Technology Inc. is non-transferrable. End Users who purchased equipment from a
Service Provider, or other source, should contact the company from whom they purchased the equipment for all warranty and returns.
This warranty is not transferable and does not include service, repair, or replacement to correct any damage caused by improper
installation or maintenance, improper connection with any peripheral, external electrical fault, accident, disaster, misuse, abuse, or
modifications to the DSL modem not approved in writing by DQ Technology.
All implied warranties are hereby limited to a One
(1) year term.
DQ Technology hereby disclaims all express warranties not included in these terms.
DQ Technology warrants that all products are free from defective material and workmanship and, subject to the conditions set forth
below, agrees to repair or replace any part of a product, which proves defective by reason of improper workmanship or materials
without charge for parts and labor.
If a Product does not perform as warranted herein, owner's sole remedy shall be repair or replacement as provided below.
In no
event will DQ Technology be liable for damages, lost revenue, lost wages, lost savings, or any other incidental or consequential
damages arising from purchase, use, or inability to use this product, even if DQ Technology has been advised of the possibility of
such damages.
Any defective Product should be returned to the address above unless otherwise instructed by this notice, along with
a copy of your sales slip, the product serial number (if applicable), and a detailed description of the problem(s) you are experiencing.
No express or implied warranty is made for DQ Technology Products damaged by accident of use, misuse, natural or personal
disaster or any unauthorized disassembly, repair or modification.
DQ Technology's Warranty covers only repair or replacement of defective Products
DQ Technology is not liable for, and does not cover under Warranty, any costs associated with servicing or installation of Products.
If you experience any difficulty during installation or subsequent use of Products, please contact Technical Support at
1-866-286-XDSL or email [email protected].
DQ Technology warrants that all solid-state memory products are free from defect in material and workmanship.
Subject to the
conditions and limitations set forth below, DQ Technology will repair or replace any part of a Product that proves defective by
reason of improper workmanship or materials.
Repair parts or replacement Products will be furnished on an exchange basis and will be either new or refurbished to be functionally
equivalent to new.