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Ubee Interactive
Using the Connection Option
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide
September 2014
22
4.2
Using the Connection Option
The
Connection
screen displays information about the device’s connection status and
downstream and upstream channel bonding statistics.
Downstream
displays detailed information on the network traffic from the service
provider
to
the local computer (downstream channels).
Upstream
displays detailed information on the network traffic
from
the local
computer to the remote destination (upstream channels).
Label
Description
Information
Standard Specification Compliant
Defines the current DOCSIS standard of the device.
Hardware Version
Defines the internal version number that identifies the
hardware design.
Software Version
Defines the general software version of the device.
Cable Modem MAC Address
Defines the unique media access control (MAC) hardware
address of the DDW366.
Cable Modem Serial Number
Defines the unique manufacturer serial number of the device.
CM certificate
Indicates if the cable modem certificate is installed.
Status
System Up Time
Displays how long the device has been connected.
Network Access
Defines if network access is enabled. When enabled, the
user is allowed to access the network.
Page 27 / 108
Ubee Interactive
Using the Connection Option
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide
September 2014
23
Steps
To view connection information:
1.
Click
Status
from the main menu.
2. Click
Connection
from the left side menu. Field descriptions are listed below the
screen example.
Page 28 / 108
Ubee Interactive
Using the Connection Option
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide
September 2014
24
Label
Description
Startup Procedure (Procedure, Status, Comment)
Acquire Downstream Channel
Displays the Downstream channel status and if the device has
locked to a channel.
Connectivity State
Displays connection status and if the DDW366 is operational.
Boot State
Displays the status on boot up and if the device is operational.
Configuration File
Provides the status and file name of the configuration file
currently used by the DDW366.
Security
Displays the status of the security settings: enabled/disabled.
Downstream Bonded Channels
Channel
Numbers the downstream channels.
Lock Status
Displays if the device has locked successfully to a
downstream channel.
Modulation
Displays the modulation method required for the downstream
channel to lock on to by the device. This method is
determined by the service provider.
Channel ID
Displays the downstream channel ID.
Frequency
Displays the downstream channel frequency on which the
device is locked.
Power
Displays the receiver power level in decibel millivolts (dBmV)
after ranging process.
SNR
Displays the signal-to-noise ratio (SNR) in decibels (dB), the
desired signal level to the background noise level.
Correctables
Displays the quantity of codewords which are correctable.
Uncorrectables
Displays the quantity of codewords which are not correctable.
Upstream Bonded Channels
Channel
Numbers the upstream channels.
Lock Status
Displays if the DDW366 succeeded in locking to an upstream
channel.
US Channel Type
Displays the channel type.
Channel ID
Displays the current upstream channel ID.
Symbol Rate
Displays the symbol rate in 1000 symbols per second.
Frequency
Displays the current cable modem upstream frequency in
hertz.
Power
Displays the current cable modem upstream transmit power in
decibel millivolts (dBmV).
Page 29 / 108
Ubee Interactive
Using the Account Option
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide
September 2014
25
4.3
Using the Account Option
Use the
Account
option to change the User username and password.
Steps
To reset the modem’s username and password:
1.
Click
Status
from the main menu.
2. Click
Account
from the left side menu. Field descriptions are listed below the screen
example.
Note:
After changing the user password, you may be instructed to log into the
device again using the new password.
4.4
Using the Diagnostics Option
Use the
Diagnostics
option to test network connectivity. Two utilities are available: Ping
and Traceroute.
Topics
See the following topics:
Using the Ping Option on page 26
Using the Traceroute Option on page 27
Label
Description
User
User name
Enter the new username.
New Password
Enter the new password.
Confirm Password
Confirm the new password by re-entering it.
Apply
Saves the changes.
Page 30 / 108
Ubee Interactive
Using the Diagnostics Option
Ubee DDW366 Dual-Band Concurrent Advanced Wireless Gateway Subscriber User Guide
September 2014
26
4.4.1
Using the Ping Option
Use the
Ping
utility to test network connectivity between devices by sending a test
message to a specific device. You can also confirm that the size of data sent is the same
as the size of data received.
Steps
To test connectivity between devices:
1.
Click
Status
from main menu.
1.
Click
Diagnostics
from the left side menu.
2. Choose
Ping
from the Utility drop-down menu.
3. Enter new parameter values or accept the default values.
4. Click
Start Test
. Field descriptions are listed below the screen example.
Label
Description
Utility
Provides a drop-down menu to choose Ping or Traceroute.
Target
Defines the IP address to which you want to send a ping.
Ping Size
Defines the packet size (bytes of data) to send for the ping
operation. Default is 64.
No. of Pings
Defines the number of ping commands to send to the ping
target. Default is 3 pings.

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