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Ubee Interactive
Using the Connection Option
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
•
September 2015
22
Steps
To view connection information:
1.
Click
Status
from the main menu.
2. Click
Connection
from the left side menu. Field descriptions are listed below the
screen example.
Page 27 / 106
Ubee Interactive
Using the Connection Option
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
•
September 2015
23
Label
Description
Startup Procedure (Procedure, Status, Comment)
Acquire Downstream Channel
Displays the Downstream channel status and if the device has
locked to a channel.
Connectivity State
Displays connection status and if the DDW365 is operational.
Boot State
Displays the status on boot up and if the device is operational.
Configuration File
Provides the status and file name of the configuration file
currently used by the DDW365.
Security
Displays the status of the security settings: enabled/disabled.
Downstream Bonded Channels
Channel
Numbers the downstream channels.
Lock Status
Displays if the device has locked successfully to a
downstream channel.
Modulation
Displays the modulation method required for the downstream
channel to lock on to by the device. This method is
determined by the service provider.
Channel ID
Displays the downstream channel ID.
Frequency
Displays the downstream channel frequency on which the
device is locked.
Power
Displays the receiver power level in decibel millivolts (dBmV)
after ranging process.
SNR
Displays the signal-to-noise ratio (SNR) in decibels (dB), the
desired signal level to the background noise level.
Correctables
Displays the quantity of codewords which are correctable.
Uncorrectables
Displays the quantity of codewords which are not correctable.
Upstream Bonded Channels
Channel
Numbers the upstream channels.
Lock Status
Displays if the DDW365 succeeded in locking to an upstream
channel.
US Channel Type
Displays the channel type.
Channel ID
Displays the current upstream channel ID.
Symbol Rate
Displays the symbol rate in 1000 symbols per second.
Frequency
Displays the current cable modem upstream frequency in
hertz.
Power
Displays the current cable modem upstream transmit power in
decibel millivolts (dBmV).
Page 28 / 106
Ubee Interactive
Using the Account Option
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
•
September 2015
24
4.3
Using the Account Option
Use the
Account
option to change the User username and password.
Steps
To reset the modem’s username and password:
1.
Click
Status
from the main menu.
2. Click
Account
from the left side menu. Field descriptions are listed below the screen
example.
Note:
After changing the user password, you may be instructed to log into the
device again using the new password.
4.4
Using the Diagnostics Option
Use the
Diagnostics
option to test network connectivity. Two utilities are available: Ping
and Traceroute.
Topics
See the following topics:
Using the Ping Option on page 25
Using the Traceroute Option on page 26
Label
Description
User
User name
Enter the new username.
New Password
Enter the new password.
Confirm Password
Confirm the new password by re-entering it.
Apply
Saves the changes.
Page 29 / 106
Ubee Interactive
Using the Diagnostics Option
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
•
September 2015
25
4.4.1
Using the Ping Option
Use the
Ping
utility to test network connectivity between devices by sending a test
message to a specific device. You can also confirm that the size of data sent is the same
as the size of data received.
Steps
To test connectivity between devices:
1.
Click
Status
from main menu.
1.
Click
Diagnostics
from the left side menu.
2. Choose
Ping
from the Utility drop-down menu.
3. Enter new parameter values or accept the default values.
4. Click
Start Test
. Field descriptions are listed below the screen example.
Label
Description
Utility
Provides a drop-down menu to choose Ping or Traceroute.
Target
Defines the IP address to which you want to send a ping.
Ping Size
Defines the packet size (bytes of data) to send for the ping
operation. Default is 64.
No. of Pings
Defines the number of ping commands to send to the ping
target. Default is 3 pings.
Page 30 / 106
Ubee Interactive
Using the Diagnostics Option
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
•
September 2015
26
4.4.2
Using the Traceroute Option
The
Traceroute
utility determines the IP addresses of hosts in the network path. By
checking the Resolve Host names box, Traceroute tries to find which name matches the
address. Some hosts have no names, and might still be shown as IP addresses, even if
this option is active.
Steps
To trace host IP addresses along a route:
1.
Click
Status
from main menu.
2. Click
Diagnostics
from the left side menu.
3. Choose
Traceroute
from the Utility drop-down menu.
4. Enter new parameter values or accept the default values.
5. Click
Start Test
. Field descriptions are listed below the screen example.
Ping Interval
Defines the interval between ping operations in milliseconds.
Start Test
Abort Test
Clear Results
Defines what action to take.
Start Test begins the ping.
Abort Test stops the ping.
Clear Results deletes previous test results in the Results
table.
Results
Displays the results of the ping test.
Label
Description

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