Ubee Interactive

Using the Connection Option

Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide

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September 2015

22

Steps

To view connection information:

1.

Click

Status

from the main menu.

2. Click

Connection

from the left side menu. Field descriptions are listed below the

screen example.

Ubee Interactive

Using the Connection Option

Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide

•

September 2015

23

Label

Description

Startup Procedure (Procedure, Status, Comment)

Acquire Downstream Channel

Displays the Downstream channel status and if the device has

locked to a channel.

Connectivity State

Displays connection status and if the DDW365 is operational.

Boot State

Displays the status on boot up and if the device is operational.

Configuration File

Provides the status and file name of the configuration file

currently used by the DDW365.

Security

Displays the status of the security settings: enabled/disabled.

Downstream Bonded Channels

Channel

Numbers the downstream channels.

Lock Status

Displays if the device has locked successfully to a

downstream channel.

Modulation

Displays the modulation method required for the downstream

channel to lock on to by the device. This method is

determined by the service provider.

Channel ID

Displays the downstream channel ID.

Frequency

Displays the downstream channel frequency on which the

device is locked.

Power

Displays the receiver power level in decibel millivolts (dBmV)

after ranging process.

SNR

Displays the signal-to-noise ratio (SNR) in decibels (dB), the

desired signal level to the background noise level.

Correctables

Displays the quantity of codewords which are correctable.

Uncorrectables

Displays the quantity of codewords which are not correctable.

Upstream Bonded Channels

Channel

Numbers the upstream channels.

Lock Status

Displays if the DDW365 succeeded in locking to an upstream

channel.

US Channel Type

Displays the channel type.

Channel ID

Displays the current upstream channel ID.

Symbol Rate

Displays the symbol rate in 1000 symbols per second.

Frequency

Displays the current cable modem upstream frequency in

hertz.

Power

Displays the current cable modem upstream transmit power in

decibel millivolts (dBmV).

Ubee Interactive

Using the Account Option

Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide

•

September 2015

24

4.3

Using the Account Option

Use the

Account

option to change the User username and password.

Steps

To reset the modem’s username and password:

1.

Click

Status

from the main menu.

2. Click

Account

from the left side menu. Field descriptions are listed below the screen

example.

Note:

After changing the user password, you may be instructed to log into the

device again using the new password.

4.4

Using the Diagnostics Option

Use the

Diagnostics

option to test network connectivity. Two utilities are available: Ping

and Traceroute.

Topics

See the following topics:



Using the Ping Option on page 25



Using the Traceroute Option on page 26

Label

Description

User

User name

Enter the new username.

New Password

Enter the new password.

Confirm Password

Confirm the new password by re-entering it.

Apply

Saves the changes.

Ubee Interactive

Using the Diagnostics Option

Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide

•

September 2015

25

4.4.1

Using the Ping Option

Use the

Ping

utility to test network connectivity between devices by sending a test

message to a specific device. You can also confirm that the size of data sent is the same

as the size of data received.

Steps

To test connectivity between devices:

1.

Click

Status

from main menu.

1.

Click

Diagnostics

from the left side menu.

2. Choose

Ping

from the Utility drop-down menu.

3. Enter new parameter values or accept the default values.

4. Click

Start Test

. Field descriptions are listed below the screen example.

Label

Description

Utility

Provides a drop-down menu to choose Ping or Traceroute.

Target

Defines the IP address to which you want to send a ping.

Ping Size

Defines the packet size (bytes of data) to send for the ping

operation. Default is 64.

No. of Pings

Defines the number of ping commands to send to the ping

target. Default is 3 pings.

Ubee Interactive

Using the Diagnostics Option

Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide

•

September 2015

26

4.4.2

Using the Traceroute Option

The

Traceroute

utility determines the IP addresses of hosts in the network path. By

checking the Resolve Host names box, Traceroute tries to find which name matches the

address. Some hosts have no names, and might still be shown as IP addresses, even if

this option is active.

Steps

To trace host IP addresses along a route:

1.

Click

Status

from main menu.

2. Click

Diagnostics

from the left side menu.

3. Choose

Traceroute

from the Utility drop-down menu.

4. Enter new parameter values or accept the default values.

5. Click

Start Test

. Field descriptions are listed below the screen example.

Ping Interval

Defines the interval between ping operations in milliseconds.

Start Test

Abort Test

Clear Results

Defines what action to take.



Start Test begins the ping.



Abort Test stops the ping.



Clear Results deletes previous test results in the Results

table.

Results

Displays the results of the ping test.

Label

Description