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Ubee Interactive
Understanding Specifications, Standards, and Firmware
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
September 2015
7
1.6
Understanding Specifications, Standards, and Firmware
The following list provides the features and specifications of the DDW365.
Interfaces and Standards
Cable: F-Connector, female
LAN: 4 10/100/1000 Mbps RJ45 ports
USB: 1 USB 2.0 host port
DOCSIS 3.0 certified
DOCSIS 1.0/1.1/2.0 certified
ONLINE
White
Flashes
– Obtaining an IP address and configuration file.
On
– Configuration completed successfully.
WiFi
White
On
– WiFi is enabled.
Off
– WiFi is disabled.
WPS
BUTTON
(top of
device)
White
If not used, the LED is off. When a user pushes the WPS button or triggers WPS via the
device’s Web UI, an LED on the top-front of the device
blinks
for 4 minutes until a PIN is
entered from the wireless client that wishes to connect (for example, a laptop computer). After
a WiFi client attaches successfully, the LED remains On for 5 minutes, then turns Off.
REAR PANEL
LED
Color
Description
ETH1
ETH2
ETH3
ETH4
Green
/
Orange
On Green
– An Ethernet device is connected to the device at 1000 Mbps speeds (Gigabit
Ethernet).
On Orange
– An Ethernet device is connected to the device at 10/100 Mbps speeds.
Flashes (in
Green
or
Orange
)
– When data is being passed between the cable modem and
the connected device.
The Ethernet ports are used to connect Ethernet devices such as computers, gaming
consoles, and/or routers/hubs to the DDW365 using RJ-45 cables. Each Ethernet port on the
back panel of the device has an LED to indicate its status when an Ethernet device is
connected.
FRONT PANEL
LED
Color
Description
Page 12 / 106
Ubee Interactive
Understanding Specifications, Standards, and Firmware
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
September 2015
8
CE/FCC Class B, ENERGY STAR® certified, WiFi Alliance certified
Downstream*
Frequency Range: 88MHz ~ 1002MHz
Modulation: 64 / 256 QAM
Channel Bandwidth: 6 MHz
Maximum Data Rate per Channel (up to 8 channels): DOCSIS = 30 Mbps (64
QAM), 42 Mbps (256 QAM),
Total Max Bandwidth (8 Channels): DOCSIS = 343 (304) Mbps
Symbol Rate: 6952 Ksps
RF (cable) Input Power: -15 to +15dBmV (64 QAM), -15 to +15dBmV (256 QAM)
Input Impedance: 75 Ω
Upstream*
Frequency Range: 5MHz ~ 42MHz
Modulation A-TDMA: QPSK, 8, 16, 32, 64QAM, S-CMDA: QPSK, 8, 16, 32, 64,
128QAM
Max Bandwidth of 4 Channels = 122.88 (108) Mbps, bandwidth per channel (up to
4 channels) = [QPSK 0.32 ~ 10.24 Mbps, 8 QAM 0.48 ~ 15.36 Mbps, 16 QAM 0.64
~ 20.48 Mbps, 32 QAM 0.80 ~ 25.60 Mbps, 64 QAM 0.96 ~ 30.72 Mbps, 128
QAM/TCM 30.72 Mbps]
Symbol Rate: 160, 320, 640, 1280, 2560, 5120 Ksps
RF (cable) Output Power: TDMA/ATDMA: +8dBmV to +54dBmV (32/64 QAM).
ATDMA Only: +8dBmV to +55dBmV (8/16 QAM), +8dBmV to +58dBmV (QPSK).
S-CDMA: +8dBmV to +53dBmV (all modulations)
*Actual speeds vary based on factors including network configuration and speed.
Security and Network
Supports 8 SSIDs, 802.11b/g/n compliant with link speeds up to 450 Mbps, 3 Tx
and 3 Rx antennas with single band (2.4 GHz) radio.
DHCP Client/Server, Static IP network assignment, RIPv1/ v2, Ethernet
10/100/1000 BaseT, full-duplex auto-negotiate functionality, IPv4 and IPv6 support
NAT Firewall, MAC/IP/port filtering, parental control, stateful packet inspection
(SPI), DoS attack protection, WPS/ WPA/ WPA2/ WPA-PSK & 64/128-bit WEP
encryption
VPN pass-through and end-point support (IPSec/PPTP), TACACS or RADIUS
authentication
Device Management
Supports IEEE 802.11e Wi-Fi Multimedia (WMM) and UAPSD (power savings)
DOCSIS, Web-Based, and XML Configuration
Telnet/SSH remote management
Firmware upgrade via TFTP
Configuration backup and restore
SNMP support
Page 13 / 106
Ubee Interactive
Understanding Default Values and Logins
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
September 2015
9
TR-069 capable
Physical and Environmental
Dimensions: 220mm, 8.625” (W) x 220mm, 8.625” (H) x 42mm, 1.625” (D)
Weight: 825g (1.8 lbs.) (Contains internal PSU)
Input: 90-120VAC, 50-60Hz
Output: 12V 2.17A
Operating Temperature: 0°C ~ 40°C (32°F ~ 104°F)
Humidity: 5~90% (non-condensing)
1.7
Understanding Default Values and Logins
The DDW365 is pre-configured with the default parameters for Cox Communications.
Some regions may change default values.
Local Port Address: 192.168.100.1
Web Interface: http://192.168.100.1
Operation Mode: NAT Mode
Subnet Mask: 255.255.255.0
Wireless Defaults:
Primary SSID (subscriber-managed) = “DDW365” plus a period, plus the last 6
characters of the Wi-Fi MAC address plus “-2.4G.”
Example for modem with WiFi MAC address 08:3e:8e:44:28:13
SSID: DDW365.442813-2.4G
If the subscriber changes the SSID, the device does not revert to this default
SSID when the device is power reset. It will default to this SSID when a factory
reset is performed through the Web UI or when the device Reset button is
pressed and held for more than 12 seconds.
The Wi-Fi MAC address can be found at the top of the Wireless Primary
Network screen. Refer to
Using the Primary Network Option on page 70
.
Encryption Method = WPA2-PSK with TKIP+AES encryption
WPA Pre-shared Key = Unique key for each device. Also called the network key.
The WPA pre-shared key for the DDW365 is the 13 characters of the modem’s
serial number and can be found on the Wireless Primary Network screen. Refer to
Using the Primary Network Option on page 76
. The serial number can also be
found on the device label. Refer to
Understanding the Device Label on page 10
.
Example: B7Y3R11000049
WPS PIN = The WPS PIN is a randomly-generated number found on the Wireless
Primary Network screen. Refer to
Using the Primary Network Option on page 76
.
The WPS PIN can also be found on the device label. Refer to
Understanding the
Device Label on page 10
.
Device Name: UbeeAP
Page 14 / 106
Ubee Interactive
Understanding the Device Label
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
September 2015
10
Login Default Values
Standard User Web Interface Login
Username: user
Password: user
Note:
After initially logging in to the DDW365, you will be asked to change your
password for security reasons. Refer to
Changing the User Password on page 19
for more information.
1.8
Understanding the Device Label
The following is an example of the housing label for the DDW365. Descriptions are
provided in the table below.
Item
Description
CABLE RF MAC
Defines the MAC address of the cable RF interface of the DDW365.
WAN-MAN MAC
Defines the unique address for the cable home interface of the
DDW365.
S/N
Defines the serial number of the device.
Default WiFi Network
Name (2.4GHZ
SSID)
Defines the SSID (service set identifier) for the 2.4GHz band.
“DDW365” plus a period, plus the last 6 characters of the Wi-Fi
MAC address plus “-2.4G”.
Password (Key)
Defines the unique WPA pre-shared key for the device. It is also
called the network key. The WPA pre-shared key for the DDW365 is
the 13 characters of the modem’s serial number.
WPS PIN
A randomly generated 8-digit number in accordance with the WPS
specification.
Page 15 / 106
Ubee Interactive
Understanding the Device Label
Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide
September 2015
11
Hardware Version
Defines the internal version number that identifies the hardware
design.
DC
DC (Date Code) indicates the date of manufacture in MMDDYY
format.
Assembled In
Defines the country the where the device was manufactured.
Item
Description

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