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A3:
Other possible problems might be due to the network
cable.
Try replacing your network cable.
Test the network
interface of the product by connecting a local computer to the
unit, utilizing a standard Crossover (hub to hub) Cable.
If the
problem is not solved the Camera might be faulty.
Q:
Why does the Power LED not light up constantly?
A:
The power supply used might be at fault.
Confirm that
you are using the provided power supply DC 5V for the
camera and verify that the power supply is well connected.
Q:
Why does the Link LED not light up properly?
A1:
There might be a problem with the network cable.
To
confirm that the cables are working, PING the address of a
know device on the network.
If the cabling is OK and your
network is reachable, you should receive a reply similar to the
following (…bytes = 32 time = 2 ms).
A2:
The network device utilized by the camera is not
functioning properly such as hubs or switches.
Confirm the
power for the devices are well connected and functioning.
A3:
The wireless connection might be at fault.
In ad-hoc
mode make sure the wireless camera’s wireless channel and
SSID is set to match the PC/Notebook wireless channel and
SSID for direct communication.
Under infrastructure mode make sure the SSID on the
PC/Notebook and the Wireless Camera must match with the
access point’s SSID.
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101
Q:
Why does the Wireless Camera work locally but not
externally?
A1:
Might be caused from the firewall protection.
Need to
check the Internet firewall with your system administrator.
A2:
The default router setting might be a possible reason.
Need to double check if the configuration of the default router
settings is required.
Q:
Why does a series of broad vertical white line appear through
out the image?
A:
A likely issue is that the CMOS sensor becomes
overloaded when the light source is too bright such as direct
exposure to sunlight or halogen light.
You need to reposition
the Wireless Camera into a more shaded area immediately as
this will damage the CMOS sensor.
Q:
There is bad focus on the camera, what should be done?
A1:
The focus might not be correctly adjusted for the line of
sight. You need to adjust the camera focus manually as
described in Adjust Camera Focus.
A2:
There is no adaptor fitted with your C-type lens.
If you
have previously changed the supplied CS-type lens, you may
have unintentionally installed a C-type lens without fitting the
adaptor first.
Q:
Noisy images occur how can I solve the problem?
A1:
The video images might be noisy if the Wireless Camera
is used is a very low light environment.
To solve this issue
you need more lighting.
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102
A2:
There might be wireless transmission interference make
sure there are no other wireless devices on the network that
will affect the wireless transmission.
Q:
There is poor image quality, how can I improve the image?
A1:
A probable cause might be the incorrect display
properties configuration for your desktop.
You need to open
the Display Properties on your desktop and configure your
display to show at least 65’000 colors for example at least 16-
bit.
NOTE:
Applying only 16 or 256 colors on your computer will
produce dithering artifacts in the image.
A2:
The configuration on the Wireless Camera image display
is incorrect.
Through the Web Configuration Image section
you need to adjust the image related parameter for improve
images such as brightness, contrast, hue and light frequency.
Please refer to the Web Configuration section for detail
information.
Q:
There are no images available through the web browser?
A:
The ActiveX might be disabled.
If you are viewing the
images from Internet Explorer make sure ActiveX has been
enabled in the Internet Options menu.
Alternatively, you can
use the Java Applet for viewing the required images.
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D Time Zone Table
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