TRENDnet TEW-634GRU Router Manual PDF (Setup & Configuration Guide)

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English

14

4.

Click

Disconnect

to disconnect

from the storage device.

2.

Click

Connect

.

3.

Select

Open folder to view files

and then click

OK

.

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15

Troubleshooting

Q1:

A1:

I typed http://192.168.10.1 in my Internet Browser's Address Bar, but an error

message says “The page cannot be displayed.” How can I get into the TEW-

634GRU's web configuration page?

First, check your hardware settings again by following the instructions in

Section 2.

Second, make sure the LAN and WLAN lights are lit.

Third, make sure

your TCP/IP settings are set to

Obtain an IP address automatically

(see the

steps below).

1.

Go into the

Control Panel

, click

Network and

Internet

, click

Network and Sharing Center

,

click

Manage Network Connections

and then

right-click the

Local Area Connection

icon and

then click

Properties

.

1.

Go into the

Control Panel

, double-click the

Network Connections

icon and then right-click

the

Local Area Connection

icon and then click

Properties

.

2.

Click

Internet Protocol Version

4(TCP/IPv4)

and then click

Properties.

Then

click on

Obtain an IP address

automatically.

2.

Click

Internet Protocol (TCP/IP)

and

then click

Properties.

Then

click on

Obtain an IP address automatically.

Windows Vista

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16

Fourth, press on the factory reset button for 15 seconds.

I am not sure what type of Internet Account Type I have for my Cable/DSL

connection. How do I find out?

Contact your Internet Service Provider's (ISP) support service for the correct

information.

The Wizard does not appear.

What should I do?

First, click on Wizard on the left hand side.

Second, near the top of the

browser, “Pop-up blocked” message appear.

Right click on the message and

select Always Allow Pop-ups from This Site.

The next time to login to the TEW-

634GRU, this window will appear. Third, disable your browser's pop up blocker.

I went through the Wizard, but I can not get onto the Internet.

What should I

do?

First, verify that you can get onto the Internet with a direct connection into your

modem.

Second, contact your ISP and verify all the information that you have in

regards to your Internet connection settings is correct.

Third, power cycle your

modem and router.

Unplug the power to the modem and router.

Wait 30

seconds, and then reconnect the power to the modem.

Wait for the modem to fully

boot up, and then reconnect the power to the router.

I can not make a wireless connection to the Router.

What should I do?

First, make sure that the antennas are connected to the TEW-634GRU.

Second, double check that the WLAN light on the Router is lit.

Third, login to your

router. Enter http://192.168.10.1 into the address bar of your router.

The default

user name and password is admin.

Click

Wireless

and then click

Basic

.

Make

sure Enabled is selected for Wireless and then click

Apply

. Fourth, power cycle

the TEW-634GRU.

Unplug the power to the TEW-634GRU.

Wait 15 seconds,

then plug the power back in to the TEW-634GRU.

Fivth, contact the manufacturer

of your wireless network adapter and make sure the wireless network adapter is

configured with the proper SSID.

The preset SSID is TRENDnet634.

Q2:

A2:

Q3:

A3:

Q4:

A4:

Q5:

A5:

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Q6:

A6:

Q7:

A7:

Q8:

A8:

Q9:

A9:

The TRENDnet USB Control Center does not detect the TEW-634GRU.

What

should I do?

First, double check your hardware connections; make sure that the TEW-

634GRU is powered ON and is properly connected.

Second, disable any

software firewall programs such as ZoneAlarm or Norton Internet Security.

If your

computer is running Windows XP or Vista, disable the built-in firewall.

Third, go

to

System -> Exit

in the USB Control Center to close the program.

Then double

click on the TRENDnet USB Control Center icon to open up the program.

Fifth,

power cycle the TEW-634GRU.

Unplug the power to the TEW-634GRU, wait 15

seconds, then plug the TEW-634GRU back in.

No window appears after I connect my computer to my storage device.

What

should I do?

On Windows 2000/XP, double click on

My Computer

.

A list of drives appears.

Double click on the drive for your storage device.

On Windows Vista, click the

windows icon on the bottom right hand corner and click

Computer

.

A list of drives

appears.

Double click on the drive for your storage device.

A connect device failed error message appears when I try to connect to my

USB storage device.

What should I do?

This message appears when another computer current has access to the

USB storage device.

Press

Request to Connect

in the USB Control Center utility

and wait for the other user to accept your request.

You may also get access to the

USB storage device by unplugging the power to the router and plugging the power

to the router back in.

In the USB Control Center utility, click

Connect

.

The error

message will no longer appear.

I cannot set my printer as an auto-connect printer.

What should I

do?

Verify that no other computer is using the printer.

In the utility, if there is a

computer name next to the printer name, another computer is using the printer.

Once the user has finished printing or scanning, you will be able to print or scan.

If you still encounter problems or have any questions regarding the

TEW-634GRU,

please contact TRENDnet's Technical Support Department.

17

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