5
Troubleshooting
Q1:
A1:
message says “The page cannot be displayed.” How can I get into the
TEW-631BRP's web configuration page?
First, check your hardware settings again by following the instructions in
Section 2.
Second, make sure the LAN and WLAN lights are lit.
Third, make sure
your TCP/IP settings are set to
Obtain an IP address automatically
(see the
steps below).
1.
Go into the
Control Panel
and double-
click the
Network Connections
icon,
right-click the
Local Area Connection
icon and then click
Properties
.
2.
Click
Internet Protocol (TCP/IP)
and
then click
Properties
.
Then click on
Obtain an IP address automatically.
Fourth, press on the factory reset button for 15 seconds.
I am not sure what type of Internet Account Type I have for my Cable/DSL
connection. How do I find out?
Contact your Internet Service Provider's (ISP) support service for the correct
information.
I went through the Internet Connection Setup Wizard, but I can not get onto
the Internet.
What should I do?
First, verify that you can get onto the Internet with a direct connection into your
modem.
Second, contact your ISP and verify all the information that you have in
regards to your Internet connection settings is correct.
Third, power cycle your
modem and router.
Unplug the power to the modem and router.
Wait 30
seconds, and then reconnect the power to the modem.
Wait for the modem to fully
boot up, and then reconnect the power to the router.
Q2:
A2:
Q3:
A3:
19216811.live