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Page 52 / 88
SonicWALL Installation Guide Page 51
3
Registering at mySonicWALL.com
After you complete the initial installation and configuration of your SonicWALL, you should
register your SonicWALL Internet Security Appliance at http://www.mysonicwall.com. You
must create a user account to activate and manage services, as well as access technical
support, for all of your SonicWALL Internet Security Appliances.
Important:
You must register your SonicWALL on mySonicWALL.com to access
technical support. By registering your SonicWALL, you provide the initial information
necessary for technical support if any problems arise during installation.
Note
: User interface screens may vary as mySonicWALL.com is updated with new
features. For the latest version of this manual and other SonicWALL documentation, go
What is mySonicWALL.com?
MySonicWALL.com delivers a convenient, centralized way to register all your SonicWALL
Internet Security appliances and Security Services. It eliminates the need to individually
register SonicWALL appliances and upgrades to streamline the management of all your
SonicWALL security services. Instead of registering each SonicWALL product individually,
using mySonicWALL.com allows you to have a single user profile where you can manage
all of your product registrations and security services.
What Can I Do with mySonicWALL.com?
You can do the following with MySonicWALL.com:
•
Centrally register all your SonicWALL appliances and services
•
Access firmware and security service updates
•
Get SonicWALL alerts on services, firmware, and products
•
Check status of your SonicWALL services and upgrades linked to each registered
SonicWALL Internet security appliance
•
Manage (activate, change or delete) your SonicWALL security services online
Page 53 / 88
Page 52
Creating a New User Account
If you currently have a mySonicWALL.com user account, you can skip this section and
proceed to
Adding New Appliances or Services
.
1.
Type http://www.mysonicwall.com into your web browser.
2.
As a new user, locate the statement, “If you are not a registered user, click here
.” Click
the link, and an information form appears.
Account Information
3.
All field marked with an * are required fields. Be sure to fill out the form completely
before submitting to the user database. Create a
User Name
and password for your
mySonicWALL account. Confirm the password by typing it in the
Confirm Password
field. For your convenience, you can record the information below.
User Name:______________________ Password:__________________
Page 54 / 88
SonicWALL Installation Guide Page 53
Important
: You must remember your user name and password until you have activated
your account. You cannot obtain your password if you forget it before activating your
account. If you do forget your password before your user account is active, you have to
create a new user account.
Note
: If your security policy doesn’t allow you to write down passwords, write down a hint
or a prompt for your password.
4.
Create a
Secret Question and Answer
to prompt you for your password if you forget
it.
Personal Information
5.
Complete the
Personal Information
section of the Registration form.
Be sure to enter the correct e-mail address as the subscription code for your SonicWALL
user account is e-mailed to you. The subscription code is necessary to activate your
account.
Page 55 / 88
Page 54
6.
Select your time zone from the
Time Zone
menu, and then select any or all of the
following options:
•
Yes, I would like to be a Beta Tester.
•
No, I do not want to be contacted by SonicWALL via e-mail.
•
I would like to receive security alerts from SonicWALL
.
•
I would like to receive product information from SonicWALL.
7.
Click
Submit
.
8.
Review your information carefully to ensure that it is accurate. Click
Back
on your Web
browser navigation bar to go back to the form and re-enter any information.
9.
If all the information is correct, click
OK
. A confirmation message appears notifying you
that your account must be activated within 72 hours of creating it. You also receive an
e-mail with your subscription key in it. You can return to the mySonicWALL.com login
screen, or alternatively, click on the link within the e-mail message.

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