Wireless Router

RNX-GX4

User’s Manual

51

expected.

Please follow the steps below to make sure the RNX-GX4 is connected with you

modem.

h

Configure your settings correctly i.e. DHCP, SSID, Password.

h

Save your settings.

h

Reboot your RNX-GX4 and your ADSL/Cable modem.

h

If rebooting your ADSL/Cable modem doesn’t work, please call your

ADSL/Cable provider and ask them to reset and restart your

ADSL/Cable Modem. (This is due to some newer ADSL/Cable modems

are now equipped with a battery for when power is lost, i.e. Time

Warner Cable Modems, will keep the modem on and connected. Due to

the ADSL/Cable modem not assigning the correct DHCP information,

the Rosewill Routers can not work correctly and assign DHCP to the

client computers.)

h

Make sure you entered your ISP account information correctly. These

fields are case-sensitive, so make sure [Caps Lock] is not on.

h

If you are trying to access the Internet wirelessly, make sure the

wireless settings in the PC/NB are the same as the settings in the

Router.

h

If the problem continues, contact your ISP.

Q: I cannot access the Internet anymore. I had access to the Internet (with the

RNX-GX4), but my Internet connection is not available anymore even if I use

wired connection.

A: Check the hardware connections, and make sure the LEDs are behaving as

expected.

h

Reboot the RNX-GX4.

h

Check if your modem is flashing any red lights, if it does, please contact

your ISP.

Q: My internet connection is slow.

A: There might be a lot of traffic on the network.

h

Look at the LEDs, to see if RNX-GX4 is transferring and receiving a lot

of information. LED will flash rapidly under heavy transmitting. Try

closing some programs that using the Internet, especially peer-to-peer

applications such as BT, eDonkey, and etc.

h

Check the signal strength. If the signal strength is low, try moving the

RNX-GX4 closer to the AP if possible, and look around to see if there

Wireless Router

RNX-GX4

User’s Manual

52

are any devices that might be interfering with the wireless network (for

example, microwaves, other wireless networks, and so on).

h

Reboot the RNX-GX4.

h

Please update the Wireless Adapter’s Firmware of your Notebook and

PC to the latest version to ensure the best connection.

h

If problem remains, please contact the network administrator or

Rosewill.

Q: I cannot access the RNX-GX4 or ping any computer from the WLAN (wireless

AP or router).

A: Make sure the wireless LAN is enabled on the RNX-GX4

h

Make sure the wireless adapter is working properly.

h

Make sure your wireless adapter has the most current firmware.

h

Make sure your computer (with a wireless adapter installed) is within

the transmission range of the RNX-GX4.

h

Check that both the RNX-GX4 and your wireless adapter are using the

same wireless and wireless security settings.

h

Make sure traffic between the WLAN and the LAN is not blocked by the

firewall.

h

Make sure you allow the RNX-GX4 to be remotely accessed through

the WLAN interface. Check your remote management settings.

Thank you for purchasing a quality Rosewill Product.

Please register your product at : www.rosewill.com for complete warranty information and future support for your

product.