19216811.liveFrequently Asked Questions
Nokia IP45 Security Platform User’s Guide v4.0
321
±
Check whether you are exceeding the maximum number of computers allowed by your
license. See
“Viewing Active Computers”
on page 252
.
I cannot access http://my.firewall or http://my.vpn. What should I do?
±
Verify that the IP45 is operating (PWR LED is active).
±
Check if the LAN LED for the port that your computer uses is on. If not, check that the
network cable, linking your computer and the IP45 is connected properly.
±
Try surfing to 192.168.1.2 instead of to my.firewall.
Note
192.168.1.2 is the default value, and it might vary if you changed it in the My Network page.
±
Check your TCP/IP configuration according to Chapter 2.
±
Restart the IP45 and your broadband modem by disconnecting the power and reconnecting
after five seconds.
±
If your Web browser is configured to use an HTTP proxy to access the Internet, add
my.firewall or my.vpn to your proxy exceptions list.
Every time I start Internet Explorer, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP45. What should I do?
For Internet Explorer, versions 5 and 6, do the following:
1.
Open the browser.
2.
On the Tools menu, click Internet Options then click the Connections tab.
3.
For each item in the Dial-up Settings list, do the following:
a.
Select the item.
b.
Select Never dial a connection.
4.
Click Apply.
5.
Click OK.
6.
Close all active browsers and try again.
Every time I start Outlook Express, the application searches for an Internet connection.
This is unnecessary, since I am connected through the IP45. What should I do?
For Outlook Express, versions 5 and 6, do the following:
1.
Open Outlook Express.
2.
On the Tools menu, click Accounts, then click the Mail tab.
3.
For each of the accounts configured in the mail window, do the following:
4.
Click Properties, then click the Connection tab.
5.
Clear the Always connect to this account using check box.
6.
Click OK.
7.
Click Close.