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Page 16 / 22 Scroll up to view Page 11 - 15
16
ENGLISH
This section gives some simple suggestions for troubleshooting problems with your Gateway’s initial
configuration.
Before troubleshooting, make sure you have
•
plugged in all the necessary cables (see
“
Connections
” on page
4
); and
•
set your PC’s TCP/IP controls to obtain an IP address automatically (see
“
Client Confi
guration
” on page
11
).
The first step in troubleshooting is to check the status indicator lights (LEDs) in the order outlined
below.
Basic Troubleshooting
Power
Ethernet 1, 2, 3, 4
Front View
Wireless
Internet
DSL
WPS
Page 17 / 22
17
ENGLISH
LED Function Summary
Power
DSL
Internet
Unlit
No power
No signal
Not connected
Solid Green
Power on
DSL line synched with
the DSLAM
Connected to the Internet
Flashing Green
N/A
Activity on the DSL cable
Transmitting or receiving
data on the WAN port
Solid Red
System malfunction
N/A
N/A
Flashing Red
Updating embedded soft-
ware
N/A
N/A
Ethernet 1, 2, 3, 4
WPS
Wireless
Unlit
No signal
No wireless signal
No wireless signal
Solid Green
Synched with Ethernet
card
WPS exchange with
client is successful
N/A
Flashing Green
Activity on the Ethernet
cable
N/A
Activity on the wireless
LAN
Solid Red
N/A
N/A
N/A
Flashing Red
N/A
N/A
N/A
Page 18 / 22
18
ENGLISH
If a status indicator light does not look correct, look for these possible problems:
If LED is
not Lit
Possible problems
Power
•
Make sure the power switch is in the ON position.
•
Make sure the power adapter is plugged into the DSL Gateway properly.
•
Try a known good wall outlet.
•
Replace the power supply and/or unit.
DSL
•
Make sure that any telephone has a microfilter installed.
•
Make sure that you are using the correct cable. The DSL cable is the thinner standard tele-
phone cable.
•
Make sure the DSL cable is plugged into the correct wall jack.
•
Make sure the DSL cable is plugged into the DSL port on the DSL Gateway.
•
Make sure the DSL line has been activated at the central office DSLAM.
•
Make sure the DSL Gateway is not plugged into a micro filter.
Ethernet
1,2,3,4
•
Make sure you are using the Ethernet cable, not the DSL cable. The Ethernet cable is thicker
than the standard telephone cable.
•
Make sure the Ethernet cable is securely plugged into the Ethernet jack on the PC.
•
Make sure the Ethernet cable is securely plugged into the Ethernet port on the DSL Gate-
way.
•
Try another Ethernet cable if you have one available.
•
Make sure you have Ethernet drivers installed on the PC.
•
Make sure the PC’s TCP/IP Properties for the Ethernet Network Control Panel is set to obtain
an IP address via DHCP.
•
Make sure the PC has obtained an address in the 192.168.1.x range. (You may have
changed the subnet addressing.)
•
Make sure the PC is configured to access the Internet over a LAN.
•
Disable any installed network devices (Ethernet, HomePNA, wireless) that are not being
used to connect to the DSL Gateway.
Page 19 / 22
19
ENGLISH
Answers to many frequently asked product-related questions, as well as full product documentation
with advanced configuration instructions, are also available on-line at:
support
Note the serial number (
SN
:) of your Gateway. It is located on the label on the bottom of the Gateway
below the model number. You will need the Gateway’s serial number if you need to call for technical
support.
Support
Page 20 / 22
20
ENGLISH
Recycling your Motorola Equipment
Please do not dispose of this
product with your residential or
commercial waste. Some coun-
tries or regions, such as the
European Union, have set up
systems to collect and recycle
electrical and electronic waste
items. Contact your local author-
ities for information about prac-
tices established for your
region.
If collection systems are not available, call Motorola Customer Service for assistance. Please visit
www.motorola.com/recycle
<
> for instructions on recycling.
Recycling bei Geräten von Motorola
Bitte entsorgen Sie dieses Produkt nicht als gewöhnlichen
Haus- oder Büromüll. In einigen Ländern und Gebieten, z. B.
in der Europäischen Union, wurden Systeme für die Rück-
nahme und Wiederverwertung von Elektroschrott
eingeführt. Erkundigen Sie sich bitte bei Ihrer Stadtoder
Kreisverwaltung nach der geltenden Entsorgungspraxis.
Falls bei Ihnen noch kein Abfuhroder Rücknahmesystem
besteht, wenden Sie sich bitte an den Kundendienst von
Motorola.
When you see this symbol on a
Motorola product, do not dispose of the
product with residential or commercial
waste.
Umweltschutz durch
Recycling
Wenn Sie dieses Zeichen auf einem
Produkt von Motorola sehen, entsorgen
Sie das Produkt bitte nicht als gewöhnli-
chen Hausoder Büromüll.

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