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Reference Manual for the RangeMax Wireless Router WPN824
6-8
Maintenance
202-10072-01, March 2005
The routing software of the WPN824 router is stored in FLASH memory, and can be upgraded as
new software is released by NETGEAR. Upgrade files can be downloaded from the NETGEAR
Web site. If the upgrade file is compressed (.ZIP file), you must first extract the file before sending
it to the router. The upgrade file can be sent to the router using your browser.
Note:
The Web browser used to upload new firmware into the WPN824 router must support HTTP
uploads. NETGEAR recommends using Microsoft Internet Explorer or Netscape Navigator 3.0 or
above.
From the Main Menu of the browser interface, under the Maintenance heading, select the Router
Upgrade link display the menu shown below.
Figure 6-7:
Router Upgrade menu
To upload new firmware:
1.
Download and unzip (if the download file is a .zip file) the new software file from NETGEAR.
2.
In the Router Upgrade menu, click the Browse button and browse to the location of the
upgrade file
3.
Click Upload.
Note:
When uploading software to the WPN824 router, it is important not to interrupt the Web
browser by closing the window, clicking a link, or loading a new page. If the browser is
interrupted, it may corrupt the software. When the upload is complete, your router will
automatically restart. The upgrade process will typically take about one minute.
In some cases, you may need to reconfigure the router after upgrading.
Page 67 / 174
Reference Manual for the RangeMax Wireless Router WPN824
Maintenance
6-9
202-10072-01, March 2005
Changing the Administrator Password
The default password for the router’s Web Configuration Manager is
password
. NETGEAR
recommends that you change this password to a more secure password.
From the Main Menu of the browser interface, under the Maintenance heading, select Set
Password to bring up the menu shown below.
Figure 6-8:
Set Password menu
To change the password, first enter the old password, then enter the new password twice. Click
Apply.
Note:
Before changing the router password, use the router backup utility to save your
configuration settings. If after changing the password, you forget the new password you
assigned, you will have to reset the router back to the factory defaults to be able to log in
using the default password of password. This means you will have to restore all the
router configuration settings. If you ever have to reset the router back to the factory
defaults, you can restore your settings from the backup.
Page 68 / 174
Reference Manual for the RangeMax Wireless Router WPN824
6-10
Maintenance
202-10072-01, March 2005
Page 69 / 174
Troubleshooting
7-1
202-10072-01, March 2005
Chapter 7
Troubleshooting
This chapter gives information about troubleshooting your RangeMax Wireless Router WPN824.
After each problem description, instructions are provided to help you diagnose and solve the
problem.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1.
When power is first applied, verify that the Power light
is on.
2.
After approximately 10 seconds, verify that:
a.
The power light is solid green.
b.
The LAN port lights are lit for any local ports that are connected.
c.
The Internet port light is lit.
If a port’s light is lit, a link has been established to the connected device. If a LAN port is
connected to a 100 Mbps device, verify that the port’s light is green. If the port is 10 Mbps, the
light will be amber.
If any of these conditions does not occur, refer to the appropriate following section.
Power Light Not On
If the Power and other lights are off when your router is turned on:
•
Make sure that the power cord is properly connected to your router and that the power supply
adapter is properly connected to a functioning power outlet.
•
Check that you are using the 12 V DC 1A power adapter supplied by NETGEAR for this
product.
If the error persists, you have a hardware problem and should contact technical support.
Page 70 / 174
Reference Manual for the RangeMax Wireless Router WPN824
7-2
Troubleshooting
202-10072-01, March 2005
Lights Never Turn Off
When the router is turned on, the lights turns on for about 10 seconds and then turn off. If all the
lights stay on, there is a fault within the router.
If all lights are still on one minute after power up:
•
Cycle the power to see if the router recovers.
•
Clear the router’s configuration to factory defaults. This will set the router’s IP address to
192.168.1.1. This procedure is explained in
“Restoring the Default Configuration and
Password” on page 7-7
.
If the error persists, you might have a hardware problem and should contact technical support.
LAN or WAN Port Lights Not On
If either the LAN lights or Internet light do not light when the Ethernet connection is made, check
the following:
•
Make sure that the Ethernet cable connections are secure at the router and at the hub or
workstation.
•
Make sure that power is turned on to the connected hub or workstation.
•
Be sure you are using the correct cable:
—
When connecting the router’s Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem. This cable could be a standard
straight-through Ethernet cable or an Ethernet crossover cable.

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