19216811.liveReference Manual for the ProSafe Wireless 802.11g
Firewall/Print Server Model FWG114P v2
Troubleshooting
11-7
201-10301-02, May 2005
—
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your PCs. Many
broadband ISPs restrict access by only allowing traffic from the MAC address of your
broadband modem, but some ISPs additionally restrict access to the MAC address of a
single computer connected to that modem. If this is the case, you must configure your
router to “clone” or “spoof” the MAC address from the authorized computer. Refer to
“Manually Configuring Your Internet Connection” on page 3-18
.
Restoring the Default Configuration and Password
This section explains how to restore the factory default configuration settings, changing the
router’s administration password to
password
and the IP address to 192.168.0.1. You can erase the
current configuration and restore factory defaults in two ways:
•
Use the Erase function of the router (see
“Erasing the Configuration” on page 9-9
).
•
Use the Default Reset button on the rear panel of the router. Use this method for cases when
the administration password or IP address is not known.
To restore the factory default configuration settings without knowing the administration password
or IP address, you must use the Default Reset button on the rear panel of the router.
1.
Press and hold the Default Reset button until the Test LED turns on (about 10 seconds).
2.
Release the Default Reset button and wait for the router to reboot.
Problems with Date and Time
The E-Mail menu in the Content Filtering section displays the current date and time of day. The
FWG114P v2 Wireless Firewall/Print Server uses the Network Time Protocol (NTP) to obtain the
current time from one of several Network Time Servers on the Internet. Each entry in the log is
stamped with the date and time of day. Problems with the date and time function can include:
•
Date shown is January 1, 2000. Cause: The router has not yet successfully reached a Network
Time Server. Check that your Internet access settings are configured correctly. If you have just
completed configuring the router, wait at least five minutes and check the date and time again.
•
Time is off by one hour. Cause: The router does not automatically sense Daylight Savings
Time. In the E-Mail menu, check or uncheck the box marked “Adjust for Daylight Savings
Time”.