The page that might display states that a problem occurred while the wizard was detecting the Internet connection.

If this page does not display, continue with Step 17.

Take one of the following actions:

•

If you did not yet power cycle the modem, do so now:

a.

Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.

b.

If your modem includes a battery backup, remove the battery.

c.

Wait 10 seconds.

d.

If your modem includes a battery backup, reinsert the battery.

e.

Plug in your modem’s power and turn on your modem.

f.

Wait two minutes.

g.

Select the

I just power cycled the modem and waited for 2 minutes

radio button.

h.

Click the

Next

button.

•

See if the Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the following:

a.

Fully insert the Ethernet cable in the correct port on the modem and in the red Internet port on the modem

router.

b.

Select the

I corrected a problem with the DSL/Ethernet cable

radio button.

c.

Click the

Next

button.

•

If you do not need to power cycle the modem or the Ethernet cable is already fully inserted in the correct

ports, do the following:

a.

Select the

None of the above

radio button.

b.

Click the

Next

button.

17.

(Only if the following page displays) Specify how to manage problems with the detection of the IP address for

the Internet connection.

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Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800

The page that might display states that a problem occurred while the wizard was detecting the Internet connection

IP address. If this page does not display, continue with Step 18.

Take one of the following actions:

•

If your ISP assigned you a fixed (static) IP address, do the following:

a.

Select the

Yes

radio button.

b.

Click the

Next

button.

c.

Enter the address information that your ISP gave you for your fixed IP address configuration.

d.

Click the

Next

button.

•

If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP

address, do the following:

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Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800

a.

Select either the

No

or the

I don’t know

radio button.

b.

Click the

Next

button.

c.

Enter the MAC address of the computer or router with which you previously were able to connect to the

Internet.

You might find the MAC address on the product label of your device. Enter the MAC address in the

AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.

d.

Click the

Next

button.

18.

If the Congratulations! page still does not display and the modem router still does not connect to the Internet,

do the following:

a.

Review all your settings and make sure that you selected the correct options and entered everything correctly.

b.

Run the Setup Wizard one more time.

c.

Contact your ISP to verify that you are using the correct configuration information.

d.

Read

Troubleshoot the Internet Connection

on page 286.

e.

If problems persist, register your NETGEAR product and contact NETGEAR technical support.

When the modem router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop

genie app and the free ReadySHARE Vault app.

Log In to the Modem Router After Setup to View or Change

Settings

After you set up the modem router for DSL, cable, or fiber service, you can view or change the settings for the

modem router.

To log in to the modem router:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter

.

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Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800

You can also type

or

. The procedures in

this manual use

.

Note

The nature of the login window that opens depends on your web browser.

3.

Enter the modem router user name and password.

The user name is

admin

.The default password is

password

.The user name and password are case-sensitive.

Click the

OK

button.

The BASIC Home page displays a dashboard that lets you see the status of your Internet connection and network

at a glance.You can click any of the sections of the dashboard to view more detailed information.The left column

displays the menus, and at the top is an

ADVANCED

tab that you can use to access more menus and pages.

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Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800

Change the Language

By default, the language is set as Auto.You can change the language.

To change the language:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter

.

A login window opens.

3.

Enter the modem router user name and password.

The user name is

admin

.The default password is

password

.The user name and password are case-sensitive.

The BASIC Home page displays.

4.

In the upper right corner, select a language from the menu.

5.

When prompted, click the

OK

button to confirm this change.

The page refreshes with the language that you selected.

Change the admin Password

We recommend that you change the default password that you use to log in to the modem router to a more secure

password. This is the password that you use to log in to the modem router with the user name admin.

The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters,

numbers, and symbols. It can be up to 30 characters.

This admin password is not the password that you use for WiFi access. The label on your

modem router shows your unique WiFi network name (SSID) and password for WiFi access.

Note

To change the password for the user name admin:

1.

Launch a web browser from a computer or WiFi device that is connected to the network.

2.

Enter

.

A login window opens.

3.

Enter the modem router user name and password.

The user name is

admin

.The default password is

password

.The user name and password are case-sensitive.

The BASIC Home page displays.

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