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8.
Click the
Next
button.
The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration.
When the modem router is connected to the Internet, the Congratulations! page displays, and you successfully
completed the setup process.
If the Congratulations! page does not display, other pages might display and you might need to provide more
information, in which case you must continue with the next step. The pages that display depend on your type
of ISP connection and configuration.
9.
(Only if you are using a DSL connection and the following page displays) Specify a full scan to let the Setup
Wizard find the PVC protocol.
The page that might display asks you if you need the Setup Wizard to do a full scan to find the PVC protocol. If
this page does not display, continue with Step 10.
Do the following:
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a.
Select the
Yes
radio button.
b.
Click the
Next
button.
The Setup Wizard performs a full scan, which might take up to six minutes.
10.
(Only if the following page displays) Specify how to manage problems with the detection of the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection.
If this page does not display, continue with Step 11.
Take one of the following actions:
If you did not yet power cycle the modem, do so now:
a.
Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service.
b.
If your modem includes a battery backup, remove the battery.
c.
Wait 10 seconds.
d.
If your modem includes a battery backup, reinsert the battery.
e.
Plug in your modem’s power and turn on your modem.
f.
Wait two minutes.
g.
Select the
I just power cycled the modem and waited for 2 minutes
radio button.
h.
Click the
Next
button.
See if the DSL or Ethernet cable is not fully inserted or is inserted at the wrong place. If necessary, do the
following:
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a.
Fully insert the DSL or Ethernet cable in the correct port on the modem and in the correct port on the
modem router.
If you use a DSL cable, it must be connected to the gray DSL port. If you use an Ethernet cable, it must
be connected to the red Internet port.
b.
Select the
I corrected a problem with the DSL/Ethernet cable
radio button.
c.
Click the
Next
button.
If you do not need to power cycle the modem or the DSL or Ethernet cable is already fully inserted in the
correct ports, do the following:
a.
Select the
None of the above
radio button.
b.
Click the
Next
button.
11.
(Only if the following page displays) Specify how to manage problems with the detection of the IP address for
the Internet connection.
The page that might display states that a problem occurred while the wizard was detecting the Internet connection
IP address. If this page does not display, continue with Step 12.
Take one of the following actions:
If your ISP assigned you a fixed (static) IP address, do the following:
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a.
Select the
Yes
radio button.
b.
Click the
Next
button.
c.
Enter the address information that your ISP gave you for your fixed IP address configuration.
d.
Click the
Next
button.
If your ISP did not assign you a fixed IP address or you do not know if your ISP assigned you a fixed IP
address, do the following:
a.
Select either the
No
or the
I don’t know
radio button.
b.
Click the
Next
button.
c.
Enter the MAC address of the computer or router with which you previously were able to connect to the
Internet.
You might find the MAC address on the product label of your device. Enter the MAC address in the
AABBCCDDEEFF format, not in the AA:BB:CC:DD:EE:FF format.
d.
Click the
Next
button.
12.
If the Congratulations! page still does not display and the modem router still does not connect to the Internet,
do the following:
a.
Review all your settings and make sure that you selected the correct options and entered everything correctly.
b.
Run the Setup Wizard one more time.
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c.
Contact your ISP to verify that you are using the correct configuration information.
d.
Read
Troubleshoot the Internet Connection
on page 286.
e.
If problems persist, register your NETGEAR product and contact NETGEAR technical support.
When the modem router connects to the Internet, you are prompted to download and install the free NETGEAR Desktop
genie app and the free ReadySHARE Vault app.
Manually Set Up an ADSL Internet Connection
You can view or change the modem router’s ADSL Internet connection settings manually. The following sections
describe the options that are available to you to manually set up the ADSL Internet connection:
Specify an ADSL Connection Without a Login
on page 50
Specify an ADSL Connection With a Login and PPPoA or PPPoE Service
on page 55
Some ISPs require that you register on their website before you can obtain Internet service.
Follow the directions that your ISP gave you.
Note
Specify an ADSL Connection Without a Login
If you want to manually configure the ADSL connection settings, use the information that your ISP gave you to
connect to your Internet service. If you cannot find this information, contact your ISP. Entering incorrect information
might prevent the modem router from connecting to the Internet.
Some ISPs support two virtual interfaces: one Internet virtual interface and one IPTV virtual
interface. Before you specify the settings for the IPTV interface, first use the following
procedure to specify the settings for the Internet interface. Then repeat the procedure to
specify the settings for the IPTV interface. While doing so, follow the directions that your ISP
gave you.
Note
To view or specify the settings for an ADSL Internet connection that does not require a login:
1.
Launch a web browser from a computer or WiFi device that is connected to the network.
2.
Enter
.
A login window opens.
3.
Enter the modem router user name and password.
The user name is
admin
.The default password is
password
.The user name and password are case-sensitive.
The BASIC Home page displays.
Manage the Internet Settings Manually
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Nighthawk X4S AC2600 WiFi VDSL/ADSL Modem Router Model D7800

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